I had to replace my defective fireplace with one from Custom Fireplace and Chimney Care. I am so…read morehappy with the product and installation. I highly recommend them.

Great service. Fixed the problem quickly. Knew the product and had parts accessible to fix same…read moreday. Wow.

Pat with Fireplace 911 did a great job fixing up my gas fireplace. He was very knowledgeable, did…read morethe job correctly and was a great value. He's busy, so schedule him ahead of time, and when he comes, know that he will do the job right!

Never responded to request for service of multiple fireplaces. Took my business elsewhere.read more

We purchased a wood burning insert for our fireplace. Adam talked us through all the options and…read morehelped us select one that worked well for our space. Installation was done carefully. Love the heat that is now going in the room instead of up the chimney. We have another fireplace and when we redo that room, will certainly be back for another.

My frustration in trying to make an appointment with Woodland Stoves, along with other incidents,…read morehas prompted me to express myself in hopes that management might reflect on this feedback and revisit certain business practices. I will try to be objective. 1) Purchased a wood stove from them 8 years ago. It was difficult to get the attention of anybody working there, but eventually we were helped. 2) Purchased a hearth pad at the same time. The design was wrong upon delivery - too late to change. 3) Installation by them was okay. Employees were patient, efficient and friendly. They had, however, initially positioned the hearth pad the wrong way. My wife, who was present, corrected them, but they had already drilled the hole for the stovepipe in the ceiling, so things were a little off. I can live with it. Clean up was great. 4) We also hired Woodland Stoves to service our wood stove every two years. Scheduling was a bit difficult, but the wait was no more than two months, and things were done rather efficiently. 5) Having Woodland Stoves change out the hearth pad was marked by poor or no communication on their part. I had the feeling that they were not very invested in helping me with this, and when the error in communication came to light, the exchange turned sour. Frustrating. 6) Day of installation of the new hearth pad - and cleaning - was great. Workers were again kind and thorough. 7) This summer I have tried to schedule an appointment for a routine service. There is an online form one can fill out and submit. One can also call and have information taken from you. For some reason, my attempts to get an appointment have gotten nowhere. I filled out the online form twice and called once. Supposedly, this only puts you in a QUEUE for the scheduler. After three weeks, I have not been contacted, neither via email nor by phone. There is no mention made via phone conversation or online of a suggested timeline for a simple response. This has been beyond frustrating. At the very least, service representatives should make some mention of when to receive notification. I feel that my request has been buried, forgotten or ignored, and this has prompted me to finally take my business elsewhere. Three attempts - and three weeks - is beyond acceptable. I was never even contacted by them with a suggested date for the cleaning. I submitted an online request with another company and got a personal response within 24 hours. To me, this speaks volumes of a company's actual service, and I look forward to doing business with them. Woodland Stoves - I really, really tried.....

100% recommend. Pete was easy to schedule and honest with pricing. He wasn't looking to run up the…read morebill but troubleshot the problem taking cost into consideration. 6 months later when winter came around the fireplace wouldn't start. I texted Pete and he gave some over the phone ideas to get it going again. Hopefully, I never need to have the fireplace fixed again but if I do he is the only one I am calling.

Pete's Fireplace Service is outstanding! Pete was great to work with, communicating clearly and…read moreeven managing to squeeze me in during a very busy season. He listened carefully to our fireplace issues, offered honest and thorough solutions, and fixed a serious error a previous company had missed, which gives our family great peace of mind. Not only did he complete the full service inspection and all repairs quickly and expertly, but he also painted our dingy fireplace, making it look brand new--all in about an hour! His fair pricing and commitment to quality as a local business owner are unmatched; I highly recommend his service, which is absolutely worth the wait.

We have appreciated all of our interactions with Chimney Doctors…read more We bought a house and during the inspection we learned there were issues with the chimney. We want to have a wood-burning fireplace to gather around in the winter. We had a couple of estimates and Chimney Doctors were confident and took the time to explain the work to us. Probably, that's our biggest issue with them. The estimate was a bit confusing since some of what seemed like options were both elements to have addressed if we wanted to have use of the fireplace and an option for one of those elements. But when we called to ask, they were great. We most recently had our chimney rebuilt from the roof up. It was such a smooth process working with Cole and everyone at Chimney Doctors. We had all of our questions answered, we got a call each morning letting us know when they would arrive, and the rebuild looks great.

I told the inspector my tenant was very sensitive and should report any information to me. The…read morefirst thing he says as he enters the door is "I wanted to make sure you were alive haha". I have had non stop texts from my tenant thinking she is going to die. This company (and Peter) are a joke. I would never work with unprofessionals Iike this.

The showroom is even bigger on the inside than it seemed from the outside! I've been seeing ads for…read morethese guys on FB for awhile now, informing me of sales and "scratch n' dent" appliances. So my husband and I decided to swing by one morning to look around for a washing machine. Upon entry, we were promptly greeted by an employee who asked if she could help us with anything, and she directed us to where we could browse washers as well as the scratch n dent area. I asked about installation and she informed us that delivery was a $40 fee and installation $80. That seemed agreeable to us, so we opted to do that. We found a washer we liked for around 40% off the list price new on the manufacturer's website. During checkout we figured out what day/time to have them deliver and install. We declined getting the warranty, though it was offered to us for $120. They taxed the machine and install but not delivery. There was no additional fee for paying by card. The showroom certainly has many options available, and you'll find the usual appliances such as refrigerators, microwaves, ovens/stovetops, dishwashers, washer/dryers, along with chest freezers, mini fridge/wine coolers, water softeners, disposals, dehumidifiers, even an ice machine! They also have a parts department in the back if you need to repair something. There were no shortage of employees inside busy doing stuff. I'm used to so many places nowadays being ghost towns and having trouble flagging down an employee to help that this was honestly a nice surprise. We wanted to ensure we shopped a local business rather than hit up the Best Buy scratch n' dent place our realtor had recommended; no need to support the corporate elite. I used the restroom while there; it's spacious, modern, and they have the nice cushy toilet paper! The installers were prompt about arriving on the scheduled day. We were apparently missing an important couple of parts on our pipes, which they thankfully had on the truck, but it came with an unexpected additional cost of course. They did a sample run to ensure it was working, then left. Our first two washes went wonderfully, no issue. But the third spewed water EVERYWHERE when draining. We called for a follow-up and they scheduled it promptly for next day, free of charge. They were able to diagnose the issue was with our standpipe and advise us on recommended clog specialists to get the issue resolved ASAP.

Came here on Black Friday. My son is in the market for a new dishwasher. He had already done his…read moreresearch and was choosing between a couple different brands/models. When we arrived there were already lots of other people shopping. A salesperson approached and was nicely casual about helping out. Talked over a few options. Unfortunately they did not have the models on hand that he was looking for. Even though he had a pretty good idea of what he wanted, having an actual model to review would have helped. They were able to give him an estimate on the unit, including delivery and installation. I would use Tony in the future for deciding on appliances.

We worked with Anthony, the project manager with Haven Builders in Eden Prairie. He was fantastic…read more I highly recommend him as his professionalism and communication was spot on. The cost fit well into my budget! What a great experience I recommend this company.

More to add to our Nov 20, 2025 review. Thought this story was over but no! Guess what they forgot…read moreto add the permit cost to our invoice and want an additional ~$600+ to cover a $524.27 permit with the city I think they must be adding their "overhead" to a permit. Run for lives homeowners, do not ever use Haven Builders!

Tina was fantastic to work with, and knew exactly what we needed to complete our job. The carpet in…read moretwo bedrooms was installed earlier this week and we are very pleased. There was a bit of confusion if we had enough to install in the closets, but we knew the options and chose to move forward. (We purchased the end of a roll that was just barely enough, but saved a lot of money for a great quality carpet). It all worked out well and I would highly recommend Tina and her company.

LOVE, LOVE. LOVE I…read morejust love my new flooring!! I picked wide plank luxury vinyl for my entire main floor. I love how it looks and how it flows seamlessly from the Living Room/Dining Room space to the Kitchen and even in to the small bathroom. I have been walking on the floors barefoot since they were installed. The installer did a good job on the thresholds. Both the kind that lead to an outside door and the difference in the color of the plank into the bathroom space. The Owner Tina was great to work with. I will work with Seestedt's again when I update my stairs and upper level of my home. I see my hometown is listed as someplace in California. Not true, Saint Paul Minnesota suburb.