After being stranded on the side of a busy interstate- Emily the dispatcher and Gabriel the tow…read moretruck technician saved my life ( possibly literally) and got me back on the road They could not have been kinder or more helpful and thoughtful I am so grateful for the help they provided

Responded to Gardner in about 30 minutes. Operator was very nice and pricing was reasonable . No…read moresurcharge for credit card either. Will put phone number in contacts and will use again

I had a series of events with my van. It was parked where it quit, at a store front. Although I had…read morea mechanic provide repairs. It didn't work out. I had to call for service, Thr security system was activated. Although it was late, the technician was timely, did a excellent job. Had a good attitude, that made me relax despite my long day!! Thank you so very much. Customer service is alive and well att boo-keys of hessmer.

Was discussing having a truck towed and they became snarky. Said it would cost $1,000.00 and we…read moreasked for clarification, rep caught an attitude and and hung up. Very poor customer service.

This towing company is great! I called, got immediate assistance, and they were out to my car…read morewithin 20 minutes. After they got to my car they were efficient with paper work and extremely nice, professional, and affordable. If you need a towing service, I suggest using Metro Towing.

Everyone is friendly and efficient, I go there for my oil changes. I always walk around and look at…read morethe automobiles they have on the lot while I wait. I've never had to wait longer than a hour.

Do not shop Vaugh Used Cars in Alexandria. Bought a used car, very seamless process, however the…read moreday I go to drive it off the lot the ac is not blowing cold. I tell the salesman and he says leave it with him. I leave it and the next day I get a text saying the ac is fixed. I drive it for about a month and the ac goes out again. I bring it in and after waiting an entire week to hear anything turns out I need a condenser coil. 2100 to fix it. I tell them, there was an issue before I left with it and I was told it was fixed, obviously not. Someone just put a charge on it and let me leave with it knowing something was wrong. On top of it, it was not even put into the system that anything was done at all. I have texts as proof yet they still refuse to service it for me. So everyone be aware of the shady place that is Vaugh "Value" Alexandria

They are very knowledgeable and honest about repairs. Great towing service too! Highly recommend…read morefor jeeps!

My car looks amazing! This is such an affordable detailing service. So convenient that he came and…read morewashed it at my house, I am very pleased!

When he was completed the car looked like it did in the show room. Will use Super Dave's for all…read morefuture car detailing. Price was what was quoted, well worth the money for the job that was completed.

I can not say enough about GILES HYUNDAI. Everyone was so kind and helpful from the moment I took…read moremy car in until I picked it up. These are wonderful people. Special like to give a big shout out toLa Shonda Veal, Service Advisor. She is top notch. I would not hesitate to go there again.

Do not buy a car nor suv from Giles in Pineville, I brough a 2026 suv, I had friend get into back…read moresit , they said i can't get out, the door handle was broke off, I had never been in the back sit , this is brand new car. So I get out , I had to open the door to let them out cause it was broke off , the handle was laying in the door pocket. Took it to dealer ship , they will not fix it , that I would have to pay for it. This was 1st time anyone had been in my back sit. So I can tell now how thats gonna be dealing with them I real never buy anything from them.

Do NOT BUY a KIA! especially from walker kia in Alexandria! we brought a brand new Kia sorento 2026…read morein April 2026, we noticed the first week the driver window wasn't sealed prop but we felt easy fix and we would bring it up at our first oil change. we made an appt for June 4 to get window checked out. but the week before that appt is when everything fell apart. driving down interstate and engine light blinking and our car won't go it's shaking and idling. code popped up said limp mode. turn car off and on and it went away! two days later same thing but worse, engine light stayed on, shaking and jerking and wouldn't go. code said engine issues. we barely made it to the dealership. they kept our car for a week and didn't even offer to put us in a loaner vehicle after we put a huge chunk of a down payment and financed a load of money which they screwed us on that to! after a week they told us injectors or something was wrong and didn't fix the window because they couldn't find it but gave us our car back with the gas light on. we left and 30 minutes later same thing again! engine light on, code said engine issues and car making weird noises and driving awful. this time they did put us in a loaner vehicle but had the nerve to tell us to bring it back with a full tank of gas. our brand new car has been at the dealership for 20 days and we told them we wanted a refund and we heard nothing until my huaband reached out after two weeks and the sales guy said the parts would be in tomorrow??? we don't want that crappy car anymore! especially after the sales guy told us he sold 20 cars last month and a lady was having similar issues with her new car going into limp mode!! this place and these people are trash! they don't care about you, they want to fill their pockets and they treat you like a turd! don't trust Kia

We purchase a 2020 Kia Optima in Oct. 2022. This dealership epitomizes was Customer Service is from…read morethe day we bought this this car they have exceeded in Customer Service. Today was no exception I ran over something in the road 2 weeks ago but never really had any issues until yesterday. While driving on the interstate there was a flapping and scraping sound coming from underneath. I'm 66 years old so I couldn't look underneath. This morning I called Kia they told me to bring it in. I did they told me the skid plate was torn up. I couldn't afford to pay for it today. So made it so I could drive it. Changed the oil and rotated the tires. From the receptionist Brittany who took the call transferred me to Service who was busy and couldn't answer my call quickly. Brittany picked my call back up and explained I could hold, call back or Service could call me back. I decided I would just go to Kia. My point is Brittany did not leave me on Death hold. Service Department Nora took my car in they offered to Shuttle me anywhere but I stayed. Every single person who works at Kia were friendly polite went above and beyond to make me appreciated. If you ever want to see Team work in action, Outstanding Customer Service during and after the Sale then go to Walker Kia you won't be disappointed. Shout outs to Receptionist Brittany, Nora in Service, Cortez I Bria Sales Manager, Austin Cooper my Sales Person and everyone else who works there definitely know and understand true Customer Service!! Geaux Kia Walker Geaux!!