Dr. Cassidy may be highly skilled at what he does but may not be right for those patients with ALZ,…read moredementia, anxiety or other cognitive impairments. Dr. Cassidy was strongly recommended for my mother's tooth extraction by our dentist (who we trust implicitly) but seemed irritated or impatient with my mom's ALZ and anxiety. I understand that those behaviors are challenging and upsetting for some people but it has me in tears thinking of his interaction with her at the consult and on the day of the extraction. He was cold, brusque, and talked over the top of my mother as she was speaking. One of my mother's behaviors is repeating herself or asking the same question again and again. This was not received well by the doctor, and his tone made that clear. When he showed this behavior at the consult, I chalked it up to a busy or not great day for him. To see it again yesterday was heartbreaking. I wish more than ever that I could have been permitted to be with her during the procedure. How did he behave with her when I wasn't in the room? The staff were all extremely kind and pleasant, including a word of compassion from the staff member who wheeled my mom to the car. I felt compelled to share my impressions and perception of our family's experience.

I was recommended to Dr. Cassidy by my regular dentist to have all of my wisdom teeth removed. As…read morea person who has experienced jaw pain and other TMJ problems for many years, I was very worried about undergoing wisdom teeth extractions. Thankfully, Dr. Cassidy took my concerns very seriously and got me through the surgery with absolutely no noticeable stress to my jaw. The entire staff here was very knowledgeable and professional. All of my appointments ran on time. Though Dr. Cassidy and his associate run three separate offices in the area, this did not impact his availability. You can schedule your surgery in a different location from your consult if it works into your schedule better. Dr. Cassidy even called me to see how I was doing the evening after my surgery. He and his staff take good care of you.

Great place! I would recommend to friends and family. Fantastic office with a great team! Friendly…read morestaff, clean environment, and excellent care. Highly recommend for dental care!

Some of the worst care I ever received. Old woman at the reception desk was very passive…read moreaggressive. Not somewhere I'd advise getting treatment. Had a surgery scheduled that needed to be done and was given an incorrect time. Missed the procedure and had to come back a month later although I was in extreme pain. Never going back. Would give 0 stars if I could.

Horrible experience at the Madeira location trying to have my impacted wisdom teeth removed. I have…read moresevere dental anxiety so the dentist is the last place I want to be already but usually the staff tries to help with that, this one not so much. They require you to sign forms up front saying you will pay in full if insurance doesn't pay. I told them that I could not do that. I could make payments on what insurance doesn't cover but there is no way I could pay in full. They made it clear if I didn't sign then they would not treat me. So you want me to lie, basically? So I said I would provisionally sign the form but that wasn't good enough. I signed the form and sat back down to wait because I had already taken time off work and drove all the way there on $5/gallon gas and my teeth still hurt. Then I could hear the office staff talking about me through their little glass window. I am hearing impaired and I could still hear them. When I finally got called back 45 mins after my appointment time, I realized there was no point paying $160 for a consult when they already lost my trust and I was not going to let them do surgery on me. They made it clear they were in it for the money only and not to help people. I can't say anything about the dentist because I never met him but his name is on the door and that is how his practice is run so I take it he has the same attitude. I left before I could even sit in the chair and went back to work. Don't let them lie to you and tell you that is normal. I already had a free consult with a oral surgeon, who took X-rays and then told me he did not have the skill necessary to help me so they didn't charge me and he wrote me a prescription for the infected tooth so it would stop hurting so much. The difference between someone who actually cares and a place that puts money over your welfare is too great to ignore. Now I have to go find another oral surgeon that takes my insurance, my recommendation is that if you thinking about going here, you should do the same.

Terrible experience with Dr. Mark Schibler, the nurses, and front office at the Madeira Cincinnati…read morelocation. Just about everything that could go wrong, did go wrong from a clinical and office experience. Rude, arrogant people.

great friendly staff, Margo Johnstone gets my teeth cleaned efficiently and thoroughly and Dr…read moreHanahan gave me 2 perfect crowns.

I had a visit there for my son a few years ago and as with everyone, I paid for my service at the…read moreend almost $400 as well as excellent insurance. he got a tooth pulled, no laughing gas, not put to sleep, just numbed. and now I am getting billed almost a $1000 saying I didn't pay! the are saying I got services I didn't receive. they are a scam and are trying to get over!!!

Dr. Spencer extracted my tooth. All went well. Highly recommend ed. Office staff is very efficient.read more

Just had 4 wisdom teeth removed by Dr. Spencer. I am 32 years old and was terrified of having oral…read moresurgery. I woke up the day after with no pain, minimal swelling and no bleeding. I highly recommend!!!

My father and I have been patients of Dr. Yash for about 8 years. The doctor and his staff are…read moreskilled, confident, and friendly. From cleanings to extractions, we have always been very happy with the results. Their rates are very fair, you are seen at your appointed time, and the offices are very clean. Doc also has lots of awards and peer recognition. If you want a great team of folks to manage your dental needs, Doc Yash is an excellent choice.