So customer service is HUGE to me in any industry right??!! For those that know me & my 1000 reviews, they are all about customer service. So I came to Yelp to review my experience as Yelp is a site all about reviews & OPINIONS, correct??!! So I did that, I was honest. I explained how my experience went & that was it. I was then contacted by business owner & debated about how my comments were false!!! Well I can tell you regarding Sephora, I have sat down on MORE THAN ONE OCCASSION and had FREE SERVICES done... I have not been pressured to buy things, Maybe when setting up an appt and doing an actual class there are charges involved, but I have walked into Sephora several times & asked for help with a certain product & the reps have gone out of their way to show me how to apply, and things that compliment (again, without the pressure of a purchase) so we can go back & forth and debate this all day if you want. All I did was give my opinion of your services & I shouldnt be debated for that, because thats what this is again, YELP! So please continue to debate me as a business owner, Im sure that will drum up great business!!! read more

GRACE IS AMAZING...........She originally did makeup for me at Saks over 10 years ago and at that time I told her when any of my sons got married she would do my makeup. Yesterday one of sons was married and of course Grace did mine and some of my family. She was prompt, came fully prepared to our hotel, but best of all, made all of us look GORGEOUS..........and did it all with such style and "GRACE". I must say I do have very high standards, and she has met them all!!!! Love her. read more

My friend and I purchased living social makeup class (separately) that supposed to included everything listed below. We got the makeup class BUT NOTHING that was supposed to be included in the deal. I was EXTREMELY disappointed especially after waiting more than two months to get an appointment with Grace. She promised that she will shipped the items since they were apparently "out of stock" at the time of our visit. WE NEVER GOT THEM!! I sent her few reminders and so did my friend and it has been over three months now and still nothing. Obviously, I have giving up by now. However, I recently saw the DEAL back on LivingSocial.com, and couldn't resist writing a review on her POOR CUSTOMER SERVICES, and PROFESSIONALISM. $24 ($135 value) for a 90-minute Makeup 101 with a before-and-after photo * You'll also score 3D Monster Lash Mascara and Supernatural Reusable Lashes * Learn about contouring, highlighting, smoky eyes, dramatic brows + reusable lashes read more

My mom and I went to Grace a few weeks back for a makeup lesson. She was phenomenal! She took the time to explain what she was applying, where and why. She also answered my mom's endless questions and really helped us to both understand what works best for each of us. Grace used Jennifer Bradley cosmetics throughout the lesson - Mom and I both placed an order and received them in under a week. I've been using my new makeup and applying as Grace taught me for the past few weeks and am really liking it. I'm so glad we took the lesson and would absolutely recommend Grace to anyone. read more

My photo shoot experience with Erik Patton Photography was everything I had hoped for and more than I could ever expect!! I decided that I wanted to celebrate my 42nd birthday with a photo shoot. We memorialize our academic achievements and professional accomplishments so why not honor individual external beauty with a photo shoot? It took me only a few weeks of researching photographers and reviewing picture galleries to know what I didn't want my experience to be like. I had a gut feeling that when the right photographer was presented to me I would just "know it". Enter the Patton Boudoir experience - classy, glamorous, elegant, sexy ... overall excellent from start to finish. Starting with my preliminary communication with the very professional and pleasant studio manager Miss Lorna I knew I had made the right decision. The process to set up the initial appointment was quick and effortless. Once I met with Erik for our consultation I was thrilled. Erik is such a genuine person and I could sense this that he truly cares about his clients and wants to ensure a positive and memorable experience. We looked through some boudoir portfolios, chatted about what I was hoping to get out of the experience, and narrowed down ideas for my shoot. The date was finally scheduled and I had a few weeks to figure out my outfits and to mentally prepare. I was so excited leading up to the day of the shoot but also a little nervous as I wasn't sure if I was going to be a "good model" but knew I would be ok with such a supportive team. I can not stress this enough - having a professional make-up artist is a must. I was a little skeptical at first because I really wanted to have a "natural look" for my pictures and I was afraid of the "cakey-made-up" look. Well artist Grace Sheikh delivered. She did a wonderful job on my hair and make-up - just take a look at the photos!. And more importantly I not only looked great but I felt beautiful and glamorous thanks to Grace! I believe this feeling resonated throughout the shoot. Then the picture taking starts. There is no need to prep because Erik will guide you throughout the entire process. In every single set of photos taken there are at least a handful of unbelievable moments captured. Erik's work is unparalleled in this genre of photography. Have you checked out the website and the picture gallery? He uses several techniques throughout the shoot to bring out the best in his clients. Erik is the consummate professional with a keen sense of capturing the elegance of beauty in his work and an expert in the artistic expression of female sensuality. (I am now addicted to being photographed in my lingerie! LOL After my evening with the Patton Boudoir team I don't think I fell asleep until the wee hours of the morning because I felt so exhilarated from the entire experience.) In no time my proofs were ready for viewing. My schedule can be kind of hectic and Miss Lorna was so accommodating when booking my viewing. Surprisingly this was the second time during the process that I was a little nervous and unsure of what to expect but once again I had no reason to be. When we started to go through the pictures all I could think of and eventually blurted out was the following "Wow! Gorgeous! Unbelievable! Is that me? I love that pic too! More Wow!!" Needless to say I was very pleased with the final work product. I have chosen an 8x10 which I will frame and display and then I also ordered a photo album with photos I absolutely loooooove!!! The team under Erik's vision and direction provides unique expertise which contributes directly in delivering a professional, high-quality final work product. And they also provide something extra, a sense of celebrating the individual ... in my case, a sense of celebrating me. It has been an honor to work with such a professional and exceptional team. Overall this was a wonderful experience and I am so glad that Erik Patton Photography was a big part of my birthday!! read more

I had gone to two other makeup artists for trials. I was shocked at how awful they made me look. I just thought I was getting older. Then I found Grace. She made me look so amazing!!! I wish she lived closer so she could do my makeup everyday!!! read more

I have worked with Grace as a fellow artist in a retail setting on and off for over a year now. I must say, I am always incredibly excited when she comes to work with us. She is sweet, hilarious, and of course, incredibly talented. When Grace works with a client I like to watch because her style is clean and specific and the results are always gorgeous! Every time a client leaves her chair, I wish I could hop on next! read more

Grace did my makeup for a special occasion. She was fabulous! She listened to exactly what it was I wanted to try to achieve. She made me feel so comfortable and at ease. I would definitely recommend Grace for a wedding or a special occasion if you want to look and feel fabulous! She is a true professional. read more

I did more than one makeup trial with other artists before I found Grace. I was nervous about looking like myself on my wedding day, but still wanted to use a professional makeup artist. I was also concerned that even if I found a makeup artist for me, that person might not be able to make all my bridesmaids, my mother, and mother in law happy too. Grace fulfilled and exceeded all my expectations. She listened when I expressed my concerns and adjusted things during my trial even though I was less than articulate about what I thought I was looking for. On my wedding day, she took her time with each person, made sure they felt good and happily made adjustments if asked. Her priority was to make sure everyone felt beautiful and comfortable. She also left behind some lipstick for touch ups, even after she touched all of us up post-lunch. I would highly recommend Grace! read more

It was such a pleasure to have Grace as part of my wedding day. She handled the makeup application (and eyelash extensions) for my entire bridal party and both mothers (total of 10!) with ease. She is not only a true professional and perfectionist, but she was also a welcome mix to the pre-wedding jitters. I could not recommend her more for a wedding or a special event. Thanks Grace!! read more

Grace was amazing!! I couldn't say enough good things about her. She listened to how I wanted to look and executed it flawlessly on the first try - we did do a trial as I met her in Nordstorm for one of her events and within a few minutes I knew I wanted to hire her. I loved the trial make up and even more so my wedding day. She knew I didn't want to be covered in make-up and really paid attention to what I wanted on my special day. I would highly recommend her for any bride and her entourage. I also connected personally with Grace as she was really down to earth and fun to be around. After the ceremony she also helped to touch up my make up which I really appreciated. Thanks Grace! I recommend you to all my friends getting married or frankly any event where they need make up :) read more

I sat down with Grace for about an hour and I thought she was fabulous. She listened to everything I said or wanted done and I listened to what she had to say about my complexion, eyebrows etc. I found her very warm and friendly and knows what she is doing. The end result was really awesome. I would definitely use her again and recommend her to anybody. read more