Sales person was extremely rude and dismissive. She had absolutely no interest in helping.read more

Came in for a watch battery change. The staff was helpful and cheery. Service was expedient and…read morereasonably priced. Will be back!

What a genuine caring service. I brought my Hamilton in with a missing spring bar and within…read moreminutes he had it back to me. Side note: they only take cash or check but me without a dollar he didn't mind. I can tell this man takes his craft seriously and really cares for his customers, thank you very much.

Just went to get a battery replacement for an older watch. He finished in about five minutes, and…read morewas very reasonably priced. While this was just a simple battery replacement, it was pretty obvious that he's a skilled craftsman. I would feel comfortable bringing jewelry and watches to him for repair as well. I strongly suggest people in the area use this place for repairs and battery replacements. Skilled craftsmen are becoming more rare, and better to support a small local shop than to send items out. Plus he's cheaper and way faster.

Service was fabulous and very helpful and knowledgeable. Have gone there many times for…read moreadjustments, batteries, and other things like the beautiful jewelry they have.

Family owned for many years. Trustworthy and friendly. I will only buy my better pieces from them.read more

This place is great! Very helpful customer service, great prices, and a large variety of products.read more

Friendly place in a nice location near the harbor. Beautiful scenery. Had a watch battery replaced…read moreat a very reasonable price. I would clearly go there again.

My fiancé and I were visiting Guilford for the St. George carnival -- I stopped in here to get a…read morenew earring back (mine fell out the previous day ) and they gave me a whole earring for free! Excellent customer service. My fiancé and I have since decided to raise our family in guilford (because of this experience!)

The absolutely friendliest and kindest staff! Beautiful jewelery in our neighborhood on the green…read morein Guilford!

I went to the beach down the street, walked on the boardwalk, then was headed to dinner across the…read morestreet when I decided to quickly stop here. Yelp has definitely made me more aware of my local businesses, so I wanted to stop in and see what this place was all about. I went in thinking I'd just window shop and laugh at how expensive everything was, but that wasn't the case at all! Yes, there was more expensive jewelry in some cases, some watches, but there was also plenty of affordable jewelry available as well. The store looked immaculate! It was bright, clean, nothing looked out of place and it even had that new store scent. I ended up buying a pair of silver earrings (for under $30) that were made by a local artist. Now I've shopped at these types of stores in the past (think Cape Cod, the Berkshires, North Hampton...) and this one definitely had the most reasonable prices. My mom actually picked up three bracelets in the Berkshires, and they had the same ones here for $12 less, each! She wasn't happy to feel she got ripped off on her last vacation up there. I was really just looking around and wasn't even going to ask for any prices in cases, because all the tags were flipped over so I figured things would be outrageous, but I'm very glad I asked for the price of the one pair of earrings I ended up buying. I've worn them several times and love them. I'll definitely drop in again when I'm in the area.

Keira has been amazing to work with buying my fiancées engagement ring. I went in with a picture…read morein my mind of a ring and with no exceptions, it's exactly what I wanted for my amazing bride. Keira brought in a selection of diamonds for me to choose from once we found the setting, not to mention she took the time to educate me on why and what to look for in a diamond. I ended up with value and quality and a ring that I can be very very proud to have given and from a local shop. Tip for the guys; don't go buy a mall ring, your girl will love knowing you cared more and went to a local shop, Keira will make sure you get the best you can.

I was very happy getting a vintage pair of gold earrings repaired here (a gift from my godmother,…read morenot expensive but very sentimental), recommended by Derek Simpson Goldsmiths. It took almost 2 weeks (it was over thanksgiving and I was not in a hurry), and when I got them back, they were shinier than ever and restored perfectly. I was very satisfied with the service.

Horrible mean guys to be honest or nothing but rude to me. Made me pay more than what they had said…read moreoriginally and then wouldn't even accept my card number typed in so I had to drive back home and come back in with cash in order for them to just be even bigger. Assholes hope you guys have a great day in hell

I broke the chain on my Tiffany's necklace. Tiffany's wanted a couple weeks to do it, but Smith &…read moreSon said they could fix it in just a couple days, for $25 cheaper. It looks fantastic. You would never know it broke! I'd absolutely recommend them for jewelry chain repair!

We needed a watch battery and stopped in. Service was phenomenal and personal. The jeweler…read morecharged us $5 and gained new clients- we will go back for jewelry and the personal service that was given

Rude staff When I tried to buy a chain the lady looked me up and down and said "Are you sure you…read morecan afford this it's expensive you know"

Excellent jeweler! I have had many pieces of jewelry repaired here. They are friendly, helpful, and…read morefair. I stopped there recently to have a bracelet fixed and he repaired it on the spot in 2 seconds and didn't even charge me! I totally trust this place!

Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

DO NOT get your jewelry repaired here! I've had multiple necklaces and bracelets repaired here…read moremultiple times and every piece of jewelry I get repaired here breaks in the same exact place it was "repaired"within a few months. These people are scam artists, if you actually want your jewelry repaired DO NOT bring it to smith and sons!