I pulled in early afternoon on a Thursday. There were no other customers and someone came out to…read moreme immediately. We discussed the service and the price and he had me pull into the first bay. Several of the employees had a hand in completing my oil change - they shout what they have done and everyone else acknowledges the call out. This process must drive them crazy but it is a great way to make sure everything is done properly. In addition to the oil change, they check and top off your fluid levels, in addition to the air in your tires, at no additional cost! Every employee was nice and worked diligently. You will even have the manager-on-duty make sure everything was done to your satisfaction. Great job team! Highly recommend!

I tried out this place for my first time . There was only one car ahead of me and one in the bay…read more It did'nt take long to get into the bay. You stay in your car and they ask you your mileage. I asked if they add my oil change to Carfax as I bought this 2008 Ford F150xl with 230,000 miles on it. It has always been serviced at a does dealer. They said yes. They do try to push windshield wipers for $20 bucks and I did get a new air filter for $34- but it really needed it. Their oil changes start at $48.00 but I bought a higher mileage oil change for little over 80 dollars. Everyone there was nice. If waz kinda warm and one of the guys went in his office and brought me an ice cold bottled water. That was nice of him to do.

I am shaking as I type this…read more On 8/7/25, I--a disabled veteran--was humiliated, disrespected, and discriminated against by the employees at Pep Boys #1527. What should have been a simple service appointment turned into one of the most degrading experiences of my life. I arrived for my 9:00 a.m. service appointment and parked in the handicapped space directly in front of the store. I checked in with Richard, the service took about 30 minutes, and I paid with no issues. But when I got into my car, I froze. Sitting on my passenger seat was a handwritten note telling me not to park in handicapped parking because I'm "not handicapped." That moment is burned into my memory. My hands shook. My heart pounded. I was stunned that anyone--let alone a business entrusted with my vehicle--would violate my private space and judge my disability, something they know nothing about. I immediately went back inside and asked to speak with the manager. Richard claimed the manager "might be out delivering parts" and wasn't answering his phone. I sat in the waiting area for nearly half an hour, feeling exposed and humiliated as other employees stared at me from the service bays. When the manager, Wes, finally arrived, I expected concern and professionalism. Instead, I got condescension: "So you assume one of my employees did this?" and "How do you know it wasn't a customer?" His tone made it clear--he didn't believe me. Only after I pressed did he mention cameras. He also showed me a picture of his African American wife and spoke of his biracial children, making the entire interaction even more uncomfortable and dismissive. Hours later, Wes called from what appeared to be his personal cell phone to tell me I was right--the camera showed his employee AND the employee confessed. But instead of focusing on the harm done, Wes went on about Florida handicap parking laws and his unwarranted phone call to the DMV, completely missing the point: One of his employees invaded my personal property, left a cruel note, and judged me for my disability. I was offered an apology from the employee, but I could not bring myself to return to the place where I had been shamed and violated. Wes later texted that the employee would be suspended without pay, but the damage was already done. I left Pep Boys feeling smaller, angrier, and more humiliated than I have in years. This wasn't just bad service--this was discrimination, harassment, and a violation of my dignity. No customer, disabled or otherwise, should ever have to experience this.

Has my tire replaced. Great customer service and pretty…read morespeedy Clean waiting area. Knowledgeable staff

This was my first at this location. I've been to the others and had great service/experience. This…read moreone I was taken back though. First, the price was a bit higher than it was 2 months ago (before my road trip). The rest was going as normal until one of the guys opened my passenger door and started fishing through my glove compartment. He didn't say a word to me until I asked what he was looking for. He said "carbon filter". He located it and told me to replace it. I told him to shake it out to which he replied (with a condescending undertone) "it won't help". The interaction wasn't not courteous. Overall, I am not pleased with this location's staff. Once Tyndall Pkwy opens back up I will return going there. Hope the staff there has better interaction skills.

They always do a good job here and always friendly. Today they were a little short handed and…read moreseemed to be a little scatter brained. Which is not necessarily a good thing. But all I was doing was getting the oil changed. I would recommend them for the basic stuff you need done.

We got a flat on our road trip and these guys saved our lives. Patched the flat and asked for…read morenothing. Honest and hard working dudes, highly recommend.

David and the staff at 23rd st tire. dom,in pc,FL are the shit on top of shit, In my book. I…read moretook my tire to pepboys on Saturday about 1.5 hrs before they closed was asked to leave my tire and Sunday morning was called to be informed it was going to have to have a new tire for $ 231.00.I refused it.I asked for the value stem to be replace $20 max I said not me today. I went and got my tire went to tire kingdom and within 7 mins it was fixed and loaded back in my vechicle and payment was refused the shock my hand and said no charge just remember we would love to be your tire guy. They got my tires from this today forward. Help me show this team some graduate and let them be your tire guys also. Thanks a million guys in my book yall are MY TIRE SUPERSTARS!!!!!!SEE YOU AGAIN!!!!! PEP BOYS YOU CAN KISS MY BACK SIDE GOODBYE YOU ACCOMPLISHED ANOTHER PISSED OF CUSTOMER :

RV emergency! My tow vehicle was starting to make a bad…read morenoise over the weekend the people in this office diagnosed and gave me the most cost-effective answer for me and my situation. I feel the whole process was honest and truthful, and my work was completed in under two hours. And I was back down the road ahead of schedule very satisfied.

I got an oil change and had them test two of my systems. They did the checks free of charge with…read morethe oil service. While I was waiting the front desk clerk was on hold with an insurance company for over an hour just for the insurance company to deny the claim for the work they were about to complete. Staff is friendly and super helpful.

Gene and his staff are awesome!! I come here for everything…read moreand they are always courteous and very reasonable. Check them out!

Great experience and Great customer service! Very fast! Best…read moreplace in town! Won't go anywhere else!

I went to get my oil changed 2000 miles after I last had it done somewhere else, wait time about 5…read moreminutes maybe less so that was good. I had the pleasure of being serviced by Joe and Garrett and the knowledge that these gentlemen has is exceptional. Both of them are friendly, professional and knowledgeable. Will definitely be coming back. Price was great compared to what I was paying elsewhere. 10/10 would recommend.

Came to get oil change which I have used this location in the past. Oil change was fine. Tech…read morepointed out nail in my tire great I only have one day off. Ask could they plug or patch the tire. The answer was no the Manager would not let them because of condition of tire. Ok I understand liability. But go to another shop and they plug. Ask the shop that repaired tire about liability and. Condition of tire no problem. Guess I found a new oil change and tire shop

Heading out from a week long vacation just to find out I had a flat tire right after getting out of…read morePCB. Threw my spare on and took my car here because it was the cheapest quote. They also were the only shop in the area with a tire that would fit my Nissan Pathfinder. Literally replaced my tire and put the spare back (a difficult task that I was not looking forward to) within 45 min with a smile on his face. Awesome, kind customer service. Can't beat it into today's world.

Friendly and helpful. Great service and very timely. I'll go here for all my tire service needs.read more