Love this place. Customer service was amazing. They packed everything up nicely for my trip back home. Great selection of fresh fish and crabs. Highly recommend. read more

A beautiful Christmas gift to customers was offered today! Great samples from crab balls to bacon wrapped shrimp & scallops! If you crave authentic seafood in a causal setting, this is the place. Shop here year round. You will be very glad you did! Restaurant or retail you can't beat the price or quality! Love this place! read more

Seafood combo was delicious, very fresh seafood and fried in new oil, which made this dish amazing. We got the clam chowder but didn't like it at all because it was lacking the creamy milk base? Idk it would have been awesome but it felt like it wasn't finished with milky chowder at the end. So we definitely would not recommend that. It was a different style. Everything else was fried perfect. read more

There are two sections to this market/restaurant. We wanted a dozen steamed large crabs to eat in the dining room and when we were ordering, we were told that only crabs that can be eaten in the dining room were "All you can eat" for a much higher price. We were willing to pay for the Large crabs. That wasn't the point. Then we asked if there were benches outside to eat the crabs we wanted and we were told no. So instead of making money on what the customer wanted and a few beers to go with the crabs, they lost money because we walked out. I don't understand the difference of their food when they also sell soft shell crabs in both places and fish filets. I would go back and get steamed crabs but choose what I want, what I want to pay and have to take them somewhere else to eat them. read more

Crab Cakes are the BEST we have EVER had! Truthfully, ANYWHERE! Emphasis on CRAB, LOTS OF CRAB in each one!! We have been ordering their crabcakes for about 5 years now..living in Indiana, it's hard to get seafood of any kind, G & R are the best! read more

Hands down fishes Seafood around. Have there flounder and crab cakes. They also have a market where you can buy fresh fish crabs and most any other Seafood. read more

This is the very best place to buy all seafood. And if you want a awesome crab cake you have to come get one. There is no fillers. And large lump crab meat in it just like Maryland crab cakes!! Just wished they made the famous Maryland crab soup. The store is very clean and does not smell like all the other seafood market places. A++ read more

G&R sells outstanding fish in a bare bones, well-worn restaurant. (There's no need for it to be anything fancier!) The sides are okay, but the fish -- ohhhh, the fish -- is outstanding. There are a few sauces of varying flavors and spice levels, but the outstanding fish -- light and full of flavor, fried with a light batter that doesn't overpower the fish's flavor or texture -- can be enjoyed without sauce as easily as with it. The small market in the restaurant is also full of excellent, very fresh fish -- as well as shrimp and frozen crab cakes and lobster cakes -- at great prices. The staff is friendly and helpful. And did I mention that the fish is outstanding?! read more

I was very disappointed. I was expecting more after reading the reviews. Food was very bland.

Ok this is a review that is positive and negative. The seafood market is great, the fish and crab prices and quality is pretty good. The restaurant food was mixed. I ordered the 2 piece combo, one whiting and one crab cake. The whiting was excellent, the crab not so much. It consisted of backfin and filler. A no no for crab cakes. If they spent time on this and used jumbo lump crab meat, people would be lined out of the door. They 3 stars for being nice and friendly. read more

The seafood platters are always hot, fresh and plentiful and the business seems to be booming. However, I cant understand for the life of me why the owners don't invest a few dollars in fixing up the darn place. The dining area is uninviting; it's bare-bone basic with no ambiance whatsoever but the food is great so I keep going back. read more

Little difficult to find since I am from out of town. But the service was good and the food was too. The prices were reasonable. Net time I am in Hampton, I will go back. read more

Best crabs in the 757. Whenever I visit from Seattle I always always always have to get crabs from here . They don't lie about the sizes and they are probably the meatiest crabs I've ever had. Always fresh no complaints. read more

the market has a huge variety of fish, shellfish & crabs to choose from. Always fresh with good friendly service. The restaurant is very good for the prices. It's not fancy but a good value for what you get. read more

Fresh, awesome seafood at a low price; what more can you ask for? Came to this place 3 times during my week long vacation. Twice for the done-in and once to buy fish to cook at home. The Cajun catfish, the a la cart crab, and the baked beans are hands down my favorite items. Food also came out quick which is another plus read more

So disappointed in the flounder plates. The fish wasn't cooked correctly. It was dry and fried too hard. There was a couple sitting near us that had the same problem. They had been there before, said their plates were the same as ours and they were giving this business another try. Like us, this couple has been coming to eat at Graham & Rollins for years. The customer service is very lacking. The young boy at the order window waited on us on his own time. He was floating around, talking to other employees. I guess we were invisible. They were not busy! There was no greeting uttered as any business should have. He could at least have told us that he would be with us shortly. He had a personality of a rock. That should have been an indication of things to come and walked out. Mr. Graham, your business is slipping! Either you are on the way out or just don't care about your customers anymore. Such a shame, this business has been around a long time, serving great food and great customer service. Get another cook, cause he/she don't care about the food they are cooking. You also need to correct the employees that are lack-luster. The way they treat your customers is unacceptable! A smile and a greeting goes a long way. We will not be coming back as the other couple will not either. We both are telling all our friends about this and advising them to go else where. Until Mr. Graham corrects this and hire employees that want to work and cook some decent food, we will not be back. What a shame, you did have great food plates and customer service in the past. Sad. This business has so much history in that area. One of the last of the 'hole in the wall' businesses. read more

BEST in Crabmeat, shrimp and fresh fish by FAR!! This place gets FRESH seafood every day and the customer service is friendly and attentive!! I LOVE the SHE-CRAB soup!! BEST I HAVE EVER HAD!! I always come here to share the delights of the ocean with my friends in the VA mountains in Strasburg. We make our own CRAB CAKES (Maryland style) and boil the shrimp (which are HUGE)! I have NEVER had a bad experience here!! If they had a 7 STAR rating, I would give it to them! ~ US NAVY VETERAN (20 yrs) retired read more

After putting in a to-go order at 1 in the afternoon for myself and a friend from highschool we had nothing but rude treatment and "we're working on it" 50 minutes later our cold lunch comes out. Very disappointed in the service and the quality of food we got here. Will NOT be coming back. read more

Great She crab soup and delicious crab cake sandwich! The restaurant was nice and clean and the server was great.

Although the selection is quite extensive, the person behind the counter wasn't too nice. Shame.. because bad service will do it everytime even if the food is amazing. By the way, if anyone on here knows how to get a hold of seafood stuffing, please put it out there. I just moved to this area from New England and I'm patiently waiting to experience great seafood. read more

Went to Poquoson Seafood Festival to try the she crab soup after seeing an interview on tv. The soup was watery hardly any crab at all. Let the owner know and all he said was I will tell them to stir the pot. The crab we had was good. But we made a trip just for the soup. 17.00 for 2 cups of soup. Just disappointed. read more

awesome!! purchased half a bushel of large blue crabs and they were extremely lively/fresh, meaty, sweet and scrumptious! drove home with them in car and four hours later, every single one still alive and feisty! fresh fresh FRESH! read more

Great seafood! Great customer service {Corey)! Great prices! Crabs and shrimp were excellent! When we visit New port news VA again, we will definitely be a customer! read more

A friend and I ate here for dinner last night. We both ordered the fried whiting dinner with two sides. I ordered the coleslaw and macaroni and cheese with my entree. The coleslaw was fined however, the macaroni and cheese was exceptionally yummy. My friend, who lives on the southside cannot wait to return. read more

This is really a hidden HOT SPOT!!!!! If you are a seafood lover, this is the secret. Any crab, fresh fish, shellfish can be purchased here. The workers here are super friendly and helpful. They have customers that drive down from D.C. with coolers, just for the crab. The restaurant next door always has specials. The place is clean and very casual. The prices are great!!!! read more

The crab cakes were wonderful. The catfish was large in size. The French fries were just alright. The prices were reasonable.

Ordered the Broiled Crab with a side of Scallops. The scallops were spot on. Lightly fried and perfect cook. The broiled crab was awesome. Nice lump crab meat seasoned up cooked perfect as well. The restaurant itself was very clean and the staff were great! read more

Was totally ready to accept and embrace the fishy smelling atmosphere, styrofoam plates, and overall gritty experience before even walking in: it's a fish house after all! It's fun. Great place to get fresh catch to take home, but the restaurant sided needs help. Some constructive criticism, because I live down the street and would like to make this a regular place I visit with out-of-town guests: I'd imagine some auto-closing doors and positive air pressure would help keep the overwhelming dead fish smell out of the dining room-- instead the door to the fish market was propped open (Frog Island in Currituck pulls off this 'fresh market' set up without the overwhelming chum bucket smell, somehow). The fried food was INTENSELY greasy, perhaps the oil wasn't hot enough? Then again, half the food came out overcooked (hard shrimp, hard scallops, blackened conch fritters soaked in grease that even the server lady suggested we send back). We're die hard fried food fans, but felt we had to squeeze everything out in a napkin to keep from getting sick. Hush puppies were soaked half-way through with oil, meaning things had to be left in the oil longer to cook all the way; some things ultimately overcooked because of it. We ended up not finishing and I felt nauseous the rest of the day. :/ Remove 90% of the fish smell with a divider/fan system, get cooking temperatures right, and we'll be back for life. Your marketing department is doing stellar. Didn't want to give you one star, because I support Hampton and your heart is in the right place. We really want to like this place. Let me know when I should give it another try. :) read more

I waited 40 minutes for my shrimp that never came. They claimed the steamer was down, but they still rang up my order! How long where they going to let me sit waiting? When I went back to find out on my order one employee said they get on right on it, my response was you forgot about me?! I said just give me my money back, they still had the nerve to charge me for my drink!!!!!!!! Another employee hands me a card that reads 10% off on the next visit it also reads steamer was down!!!!!!!!? I say to him you're making excuses because the other employee had just said he was going to get on my order? Unbelievable, I guess they have enough business without my return, simply bad business practice, bad customer service. read more

Purchased flounder that was told was fresh. Called back to the restaurant to inquire if they had fresh flounder that day. Was told, "Today is not a good day for flounder." Will never go back. read more