100% happy with the quality of work and the complete professionalism. The staff was fantastic and…read morecommunicated throughout the entire process. Wonderful group and a great dealership.

I brought my 2012 BMW in to replace my rear fender. Darrell Bennett was very professional, helpful…read moreand friendly, as were the rest of the staff. They did what they said they would do in the time they said it would take to do it. If I needed work done, I would take it to them.

I came by and got a quick and easy car inspection. I always come here for the friendly staff and…read moregreat service.

It's hard to find a trust worthy mechanic, but "Moyock Automotive" definitely takes care of their…read morecustomers. They were honest with their inspection and affordable. We will certainly be using them as our Go-To mechanic

Moyock Automotive has always done right by the customer, unlike other places that try to sell you…read moreother things that may or may not need repairing. I went for a state inspection and they got me in and out in no time. I went to get my water pump repaired and the service was completed by the next day. They are not outrageously expensive either. I paid a fair amount for the service required. They are personable and will take the time to answer your questions. This is where I have been going to since moving to Moyock in 2021 and will definitely continue going back!

Recently purchased a new 2025 Ridgeline. I live an hour north in Chesapeake, and conducted all…read morepurchase details/negotiations online with ease. I appreciated this! Vehicle delivery was ok, could have been much better. My new Ridgeline was not ready for me when I arrived despite the dealer knowing I was coming. I had to wait several hours for them to clean the car as they had been storing it under trees that... shed debris. Interior was pristine except the dash panel around the gear selector. This was sticky for some reason and dealer could not remedy. A new part was ordered. I will follow up this review after installation of new part this week.

My experience at this location was perfect from the first inquiry to the day of close of sale. The…read morecar purchase was seamless. This was mainly due to KJ Clarke. I was treated with patience and respect during every conversation, I was never pushed or pressured. It was truly stress free. Plus all employees I encountered seemed very confident and great at their jobs. Every aspect of sale was smooth and straightforward. After searching nearby everywhere , long distances, and online for the lowest price, I was offered the best, by far, deal around for my specific vehicle. In addition, KJ and team are more than fair... especially with all recent market adjustments involving cars.. everyone I spoke to at this location was top notch and very personable and customer focused. I highly recommend this Exceptional highly skilled team. Just like a dream.... So So Thankful.!!!

We have been using TLC for over a year now. Quality work and extremely reasonable prices…read more Their work is guaranteed and they do stand by their work. The waiting area is clean and comfortable. The employees have been professional and kind without exceptions. I highly recommend TLC

Use to take all my cars & truck here; but last few years, they went to weird billing…read more you pay to have an air filter change, then they charge you same labor again, to take care of the sensor right by the air filter. You change a serpentine belt, right by water pump, but instead of adding just the labor for additional water pump, they charge you a second time for the tear down. That is double charging for the same labor, to fix something else in same area. Then you ask them to change a belt, but then the tensioning rod, in your opinion is OK. You ask for belt only. You end up in shouting match with mechanic, over - things they are over charging for. At least 3-4 times. They have good mechanics. It is business practices. If I am wrong about tension rods, I am the one who has to do it a second time, I pay for it not them. Sad, I have liked them but in last 2-3 yrs they have been greedy on practices.

I love Back Bay Auto! They have 3 highly experienced techs and top of the line diagnostic…read moreequipment. They are honest and effecient! I won't go anywhere else.

I've used Back Bay for 20 years. Unfortunately Don has sold the shop and Pattie isn't there running…read morewhat was always a tight ship. Your experience may be completely different than mine. As a mechanic it frustrates me dealing with shops that try to get over on the general public. I dropped my car off the night before for a simple state inspection. This means they literally had all day the next day to do a 15 minute job. I put on my work order that they could just call me when it was finished. Well the next day I didn't hear anything from them. Knowing they close at 5pm, at 4:40 I decided I better call. Here is how it went -high I am calling about my car -oh yeah it's done -don't you close in 20 minutes? -yeah, I was going to call you (really? When?) -I'm not sure I can make it there by 5. -you can pay over the phone and pick it up tomorrow (I guess they figure people don't need their cars back when they drop them off) -your car was rejected. The steering is "unsecured" and there is an exhaust leak "at the flange". We will have to "figure out how to fix it". So I dropped everything and went and picked up my car. Yep the steering was "unsecured". It had a bolt that was loose. One out of 5 bolts. It took 10 seconds to tighten it. I used an exhaust sniffer on the entire exhaust system and no leak was found. So I tightened the bolt and took it to a reputable shop where it passed without any issues. Obviously they didn't find the mysterious exhaust leak either This is the same new management that failed another car of mine for "loose exhaust hangers". These are the little indestructible rubber donuts that hold the exhaust to the frame. You can look at a 100 year old car and the originals are still fine. I took the car home. Cleaned up the hangers that were on the car and put amoral on them to make them shine. Took it back and said I replaced them and oddly enough it was now fine and the car passed. This reminds me of shops that need to "adjust" your headlights or it will be rejected. I used Back Bay because while not cheap, when Don owned it if he said something was wrong with your car you could bank on it and it was convenient. Now if my car breaks down in their parking lot I'll have it towed out rather than use them again.

Hubby's truck needed transporting from Ballahack Rd (almost NC) to a transmission shop in Norfolk…read more(near NSU) and I asked him to use Hickory because they're locally owned and great stewards in our community (they took up donations for the western NC hurricane victims and for the young boy hit and killed basically in front of their location) and they were more likely to know pur location than an out of towner. Sure enough, when the young driver called for directions he knew exactly where we were. Once he arrived, he had hubby's truck up and carted off to Norfolk lickety-split. Our charge was $200 for over 25 miles. I thought that was a steal!! I've been charged a 1/3rd of that just to be towed 5 miles within the city limits! I will always recommend them for the points noted above.

Great Towing Service! The staff was really nice and made the…read morewhole process smooth and stress-free. Their pricing was reasonable.

Rummel's has been honest, straightforward, and trustworthy every time. They don't try to sell me…read morerepairs I don't need, and that kind of honesty is hard to find these days. If you want a mechanic you can actually trust, I highly recommend Rummel's!

They explained all of the needed repairs for our vehicle. The receptionist was very kind and I was…read moresent a list of the needed repairs with prices via text. Definitely an A+