I had a completely positive experience with Western Building Supply. Their lead sales-person, Linda…read moreis a beam of positive energy. She was incredibly prompt to answer phone calls and emails. As a first-time home builder, I had a lot to learn. Linda guided me through code requirements- an extra piece of assistance I did not get from other window providers. Western Building Supply also held on to my window package for a couple of months in their warehouse when my framing was behind schedule. I'm very happy with my durable and very affordable Andersen 100 series. I'd recommend Western Building Supply, and especially contacting Linda, without hesitation.

Ordered some windows for my home. They arrived in a timely manner, and the team that installed them…read morewere over the top efficient and kindly answered all of my questions even though they must have been annoyed. Great people, great product. Can't wait until I can budget for a new garage door!

Hoping they will make it right..... and they did!!! We have a happy ending and we would use them…read morefor our next project. To be honest, we didn't start off well with RMS. We experienced multiple breakdowns in communication that left us with a bad taste. The scheduling for slab selection and installation didn't go well and we went round and round with our sales person. E-mail and phone calls went back and forth time and time again. The template team was on time and pleasant to have in our home. The seemed experienced and professional. We were able to make modifications once we had the template overlaid with the slab selected so we had the look we wanted in the granite. Install day. The installers were early! That never happens and we were thankful. The install folks did a great job. Problem is... We didn't pick the sink profile. Sort of important. We are wondering where that breakdown happened and why we didn't get to decide. Craig, the operations manager, got involved and MAN did he make it right. We will have to have the slab removed, a plumber come back in, then refabricated, and all put back into place which is no joking matter. But we are able to get a new sink and all the things associated with it at no cost. Craig was already working on a root cause analysis to help prevent this from happening to another customer when he got involved. The piece of mind that we are ending with will have us back at RMS for future projects and I would recommend their services based on the actions taken to prevent this from happening to someone else. The seriousness that this problem was address with makes me think they will fix the communication issues on the sales side as well. Way to go Craig!

Elan spent quality time and patience helping with the design within my budget finding the perfect…read morecounter tops. All measurements were exact. Installation by Jesus and Carlos was professional and timely I highly recommend. I have used national chain stores in the past and always had issue with installation and quality of product. Not this time.

Curt was incredibly helpful throughout the process. Since I didn't need a full slab, he even went…read morewith me to the boneyard to help find the right remnant, which saved me money without sacrificing quality. He gave me a great deal and made the entire process simple from start to finish. Everyone I worked with was professional. The team that came out to create the template, the installers, and the crew that returned to seal the countertops were all friendly, showed up on time, and did excellent work. After visiting two other countertop companies, I realized this was the place I should have gone to from the beginning. The customer service, pricing, and quality of the work were all outstanding. I highly recommend United Stoneworks to anyone looking for new countertops. A+ experience.

I drove across Albuquerque to their retail store on Paseo. According to their website they are open…read more10am-5pm. A sign on the door said they were open 10am - 4pm. I arrived at 3:40pm and the store was locked up. I had to call 3 numbers before I spoke to someone who said they were shorthanded and she needed to pick up her son. She suggested I come back on another time. Wrong answer. If you post hours for your establishment you should be sure you remain open during those hours so as not to waste your customers' time. If the retail store is run so haphazardly, I'm betting the rest of the. Operation is as well. I'll find another quartz fabricator from among the many such companies in ABQ.

Great experience with purchasing cinder blocks for the wall in my backyard. Most of the customers…read moreI've seen here have been contractors picking up materials for their jobs so don't expect the same shopping environment you would find at Lowe's or Home Depot. I've made several trips to pick up a truckload of cinder blocks for my wall and have received exceptional customer service. If you are looking for hand holding service to help you decide on materials you need for your home improvement project this is not the place for you. I would recommend that you do the research and know what you are looking for or have a clue about it before you step in the door. I haven't been able to find better prices anywhere else for the same quality of building materials. If you need building materials for a do it yourself home improvement project I highly recommend Utility Block.

First impressions are everything. We walked into the Utility Block Co showroom and 2 unfriendly…read morelooking ladies were sitting at the counter. We looked at samples for about 10 minutes and fell in love with one and waited but they seemed unapproachable and too consumed in whatever they were doing to ask what we needed so we just left. Oh I forgot to mention the gentleman that came in from the back office throwing the F bomb around like it was going out of style in front of our very vocal toddler. Thanks for teaching her a new word. I like to support local business but only when they want it. We are on the way to Home Depot now.

bought a MCM dresser in rough shape to include a missing leg. These guys took their time and did a…read morebeautiful job at a very good price. hi recommended

I took two antique cedar chests to Minuteman to refinish/repair. The work done was absolutely…read morebeautiful! The one needing refinishing had water stains, scratches and broken wood. Once refinished, you would never know of the damage. It is gorgeous now. The one needing repair also turned out beautifully! They were able to find matching material to repair the damage. There was an ornamental piece of wood that broke off and was looking st over the years. They were able to recreate that piece and you'd never know it wasn't original. The price was very reasonable for the work performed. I will definitely use Minuteman for several other antiques needing help.

They were able to come out very quickly. I believe the next day very thorough in their inspection…read moreof the chimney and the fire box on the fireplace they explained in detail what the issues were and then I received a report and an estimate for Repair the next day I was very pleased with the overall service.

We scheduled someone to come out and install a chimney cap. We were told it would be $150. After…read morerescheduling not once but twice with short notice, the guy finally came out. He did not come prepared to install a chimney cap, and told us we should just do it ourselves. We pressed him on it and were told to call his boss if we had a problem. Wrote us up a bill for $86 and left. We got nothing for that but a couple missed days at work for scheduled times they didn't make. Now we still need a chimney cap . . . What a waste of time and money.

This company is absolutely amazing! very knowledgeable and efficient! They responded and took care…read moreof us immediately! Cannot recommend enough! Gilbert and Jesus were fantastic! Thank you!! Beautiful job!

Lied (or untrained) and said ceiling fan had to be replaced and it would be very expensive; all it…read moreneeded was to shorted the wire and put remote box in the space built into the ceiling already. Took 5 minutes. Also said the old rectangular ceiling light could not be replaced because it would leave a huge hole in the ceiling in the box would only hold that flat light. Untrue. There was a 4 inch box that was easily covered with the new fixture.

It is July 3rd, and walked in and we were greeted by Dean. We told him we were interested in a new…read morestove. They had several types to offer, and he took the time to explain the differences between each, so that we could make the best decision for ourselves. He was very knowledgeable about his systems. We even showed him a picture of our 1986 stove and he said it looks like one they once sold. We took an informational sheet on the stove we were interested in, we thanked him, and we told him we were just beginning our search. We went to two other places that were open on a Friday. My husband decided he liked with NM Fireplace Gallery had to offer best. We returned to his store and we connected with Dean again. We put half down on the stove/installation, and we will pay the other half once its been installed. I believe he said to expect the install to happen in August. I will update this review once the install has happened.

Friendly service. Great selection. Knowledgeable, experienced. Business is so good that I was told…read moreit would take several weeks to get my fireplace log kit installed. The quality of products are pricey but you get what you pay for. This isn't big box store stuff at a discounted price. 4-stars only because of the wait list time for scheduling service.