Would have gotten a five star but the first load of trusses had nearly half not usable and took and…read moreextra week for them to come thru with all good trusses. But at least they did come thru.

My favorite store in town! I regularly pick up items that I use on my various remodeling projects…read more If u hv time hit them up b4 u go to the big box stores!

We called the store in the morning and let them know we wanted to drop off some donations. They…read moregave us the address and we headed over after spending more than an hour loading furniture and items into the trailer. This was also after staying up until 1AM arranging furniture, fixtures, tools, hardware and other goods into the garage to load up in the morning to be donated. We drove 45 mins there, just to have to drive 45 mins back, BECAUSE, after arriving they told us they were NOT taking donations today! The girls manner in which she apprised me, to inform me that they were NOT taking donations was a bit off putting. It's very disappointing, since we even gave them a courtesy call and they gave us the go ahead, wasted our time, gas/mileage and energy by my having us come into town just to make us turn around. And this review mainly falls upon the poor customer service after I received no expression of regret, no apology, no indifference, even after I explained the inconvenience they had caused me, as the girl returned to her chit chatting and small talk with her coworker with zero concern. I will not be returning and in the end it is the stores loss... The wardrobe we broke our backs loaded up, sells between $3,000-8,000 on first dibs, the same antique French radio cabinet is listed on Cherish for $1,650, the antique barrister cabinets (5 shelves) typically sell between $1,000-$5,000 and the same exact antique Victorian plated door knobs (set of 6) sells for $150-$300 EACH online. We loaded up several boxes full of power tools and hand tools, a work bench, a sleigh bed from Kathy Kuo, an antique wood trunk, several light fixtures and other pieces from West Elm and Rejuvenation, in like new condition, a leather loveseat, a rocker with ottoman, a few boxes of unused tiles, a decent sizes marble slab, sink, and other misc items and supplies I felt were beneficial to this store and it's cause. However, after this type of customer service, and inconvenience, I feel very discouraged in ever returning. Someone even recommended we take our items to an antique store to consign instead and that may be a better option.

This business stands out due to its specialized products, which aren't typically found at larger…read morehome improvement chains stores like Lowe's or Home Depot.

Had the worst experience ever ordering three exterior doors took 3 months to get everything here in…read moreAnchorage due to negligence and not tracking an order by a Salesman named Henry don't ever use the guy he's very inattentive to your order. the installers were great they did a good job of installing three exterior doors in 19* above weather got the job done, they're a company that contracts to SBS that's why they got it done right!! if you're smart when you order doors or Windows don't use the salesman name Henry

The worst customer service and craftsmanship. DO NOT PURCHASE anything from them. They lie and do…read morenot follow through on their promises

We have been in our new custom home for six months purchased custom wood doors from Builders…read moreMillwork Supply, doors are already warping, panels are not complete with holes exposing snow into our home. Seals on every door in the home do not seal, snow comes in our home. Spoke with Dennis Stantorf, General manager, he is aware his doors are in our home and that there are problems but stated clearly that even though Builders Millwork Supply custom made the doors for our home, unless the contractor requested his company come to the site and identify the problem he is not willing to do warranty work. Rest assured they have proven on every level that even though there is a severe problem with their product they will turn their back on you. From sales person to the office manager to the general manager everybody turns their back on you. Buyer beware!

You guys drive negligently on the roads spraying hundreds of rocks driving by my vehicle cracking…read moremy windshield and cracking the hood of my vehicle scratching my paint all up. There were hundreds of rocks and they were shooting more than 100 feet out. JTP 187 video recorded and police report filed against your company.

really convenient way to get mulch! I loooove their garden & nursery too.read more

If there is an option for zero star, I would pick that in a heartbeat. I was very disappointed with…read moretheir showroom manager, Leah. She was knowledgeable but not at all professional when she made a mistake. We are all humans. We make mistakes. I get that. However, what upset me was that: 1) Leah didn't owe up to the fact that she didn't listen and sold us the wrong product, 2) she tried to blame it on our plumber and 3) she even told us told us that she HATED dealing with customers (this takes the cake!) Her husband is the boss there so she could do whatever she wanted. I really wish they find someone else who loves to deal with customers for their showroom because they do carry some good products there.

I came down here to get a couple of items for a house project that I completed today. ACE Hardware…read moreis located in a strip mall off the corner of Jewel Lake Rd. and W. Dimond Blvd. next to Great AK Pizza Co. The employees are very friendly and super helpful. I needed some Cork Stoppers to conceal some nails that were sticking through the ceiling in one of the basement rooms. The house itself is old, probably built in the 1960's, but jeez, whoever laid the wooden beams for the foundation of this house did a terrible job. There were nails sticking out or hanging off the beams as if the builder just left it there instead of using them. I pulled out most of them and used the Cork Stoppers to conceal the remaining nails that I couldn't remove. Not to deviate from the main subject, the employee knew exactly where to find the items I needed and directed me to the exact spot. There are hundreds if not thousands of small parts or accessories on the shelves. The Cork Stoppers were located in one of the aisles at the very end of the store where I would never think to look. I was impressed that he went through all the shelves and went straight to the Cork Stoppers a few seconds after I asked him where they were located. It should be noted that there is more than just hardware in this store. This is one of my favorite places to purchase Christmas decorations. The store boasts a large section devoted to holiday displays and many unique items can be found here that aren't normally in the big box stores. I was able to find some great Charlie Brown Christmas items for the house and the office. During the summer, they have a great BBQ section filled with the latest style of grills and an accompanying shelf stocked with various dry rubs and spices from local businesses down in the lower 48. Over by the cash registers, there are shelves filled with old-school candy and snacks from years past. Idaho Spud, Necco, and Mallo Cup are some of the nostalgic brands I came across. Aside from hardware needs, this place is a great option for novelty items.

ACE is the closest hardware store and when possible my first choice. On some items the selection is…read morelimited but they usually have the frequent used items. Recently I was looking for a spark plug for my dinosaur snow blower and ACE had a couple options. While looking through the aisle, I grabbed some cold weather engine oil and an electric contact spray. Their layout made it easy to find all I needed in the same area. Übersetzung auf Deutsch für meine deutsch sprechende Freunde. ACE ist der am näheste liegende Laden mit Handwerkzeug und allem was man dazu braucht. Beim letzten mal brauchte ich eine Kerze für meinen Schneeachleuderer, und die hatten sogar verschiedene Marken zum auslesen. Beim herum stöbern im Gang hab ich auch rasch noch das kalt wetter Öl und Kontakt Spray gefunden.