1. Grainger Industrial Supply

    1. Grainger Industrial Supply

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    Melville, NY

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    Grainger Industrial Supply

    5.0 (1 review)

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    Volko Supply Co

    Volko Supply Co

    4.8
    (13 reviews)

    I bought an exhaust fan for my new wood fired oven from Volko. They were extremely knowledgable…read moreand helpful in taking time to discuss my installation and suggest the best option for my situation. Later, when I thought I either overheated and ruined the fan motor or the fan motor was defective they walked me through the options for testing the motor and started the warranty process just in case the motor was defective. Because the fan is on a high roof and difficult to get to I went ahead and bought a new start capacitor and a new motor to only send the repair person up there once.. As it turned out, the motor was fine. The fan was turning very slowly because a paper towel got sucked up the flue and was dragging on the fan slowing the motor way down. YAY, I did not need the new motor. Volco was great. I was allowed to ship back the expensive motor for a refund and received the refund very promptly. Capacitors, of course, are never refundable. The fan works great and keeps my covered and mostly enclosed patio smoke free. I will never deal with any other company for high temperature exhaust fans and fan parts. THANKS VOLKO!!!!

    Volko supply built a customer spark aspirator and damper for my California home. The unit is very…read morewell made with impeccable craftsmanship. They had the unit built and delivered to my home in 14 days. While not cheap, they charged me less than half what a local fabricator had quoted me. The unit is installed and looks and functions beautifully.

    Empire Today

    Empire Today

    1.4
    (279 reviews)

    UPDATE II: having had an exceptional experience with our…read moresalesperson, Nick Giberti, when looking to install laminate flooring in my daughter's new home, we contacted him again when looking to have carpeting installed in a basement Office/playroom and a sunroom......as was our experience with Nick the first go around, he came through with flying colors once again, this time......in coming to the house to measure and to give us an estimate, he discovered that he basement floor had asbestos tiling on the floor that needed to be removed priro to the installation of the carpet.....what we thought was going to be an insurmountable hurdle, Nick took it all in stride and recommended an asbestos abatement company that came in two days later and did a fabulous job at removing all of teh asbestos tiles at a most reasonable price......the floor is now all ready for the carpet installation.......once again, Nick Giberti came through and clearly went beyond your customary salesperson......

    The two installers were great. Everyone else was an embarrassment…read more Let me start with the only positive: the two young guys who actually installed the carpet worked hard, efficiently, and did a fantastic job. They showed up, got it done, and were genuinely excellent. This review is not about them. Everyone else at Empire Today? An absolute disaster from start to finish. Strike 1 -- The sales rep. He called and asked if he could come early for the in-home consultation. I said no -- I was on a work Zoom call. He showed up 15 minutes early anyway. You called. I said no. You came anyway. That's the level of respect Empire Today has for your time right out of the gate. Strike 2 -- Installation day (Saturday). Per their own policy, they're supposed to call the morning of with a time window. No call. I called their call center around 9:30 AM, who called the installer -- voicemail. Called the dispatcher -- voicemail. "Someone will get back to you in an hour." Two to three hours later, still nothing. Finally a manager calls with the explanation: "unforeseen circumstances." No. That's not what happened. I was a contractor. I understand actual unforeseen circumstances -- a guy gets hurt, a truck breaks down, a job hits a hidden problem. I get it. Things happen. But that's not what this was. You overbooked your crew on a job that was too big for the time window, and my Saturday paid the price for your scheduling failure. Own it. I asked them to send another crew -- "we don't have one available." I asked for a discount -- "we can't do that." Meanwhile, if I had been unavailable, I'd have been hit with a 25% cancellation fee. But Empire Today can blow up your whole day with zero accountability. They offered to reschedule to Easter Sunday. I said absolutely not -- I'm spending Easter with my family, and frankly, your installers should be spending it with theirs too. The fact that Empire Today would even suggest that tells you everything about how they value people -- customers and employees. Strike 3 -- The reschedule (Tuesday). I took a full day off work. Again, no 8 AM call with a time window -- their own policy, ignored again. Same dispatcher runaround. Same non-answers. The installers finally showed up at 5:45 PM. The grand finale. After all of it -- two days blown, hours on the phone, a Saturday and a full vacation day gone -- the manager agreed to credit my card $50 as compensation. That $50 has never shown up (ts been almost a month). To summarize: I paid in full, blew two days, spent hours chasing people who wouldn't pick up their phones, got stood up on a Saturday, was offered Easter Sunday as a make-good, fought to get someone through my door before dark on a Tuesday, and was promised a $50 credit that never materialized. The carpet looks great. The two installers deserve a raise and an apology for being sent in at 5:45 PM. Empire Today as an organization deserves worse than one star -- but Google won't let me go lower.

    Renewal by Andersen of Long Island

    Renewal by Andersen of Long Island

    2.6
    (162 reviews)

    Last summer it was sweltering hot, with most days listed as "above average" and many of THEM at 90…read moredegrees or above. By Labor Day, the weather person said "If you thought THIS summer was hot wait a few years until you remember this summer as the last cool one we had". We have a large Western-facing bow window that was getting direct sun. We put that window in 27 years ago, and it worked perfectly fine. Opened, closed, clear glass, nice screens. Really, a very nice bow window without a single problem. I didn't have window treatments because I like a plain look and it's a living room, not a bedroom. But I felt like I was under a magnifying glass, with the sun concentrating in our living room. The air conditioner would not stop cranking, and it was only getting moderately cool. All my neighbors have the same problem, but solved it with thick drapery which, aside from being expensive (4K for one neighbor!) was just dark. I was out shopping with my parents for window treatments, and my father said "Just get Renewal by Andersen Low-E glass". Now my dad is a frugal guy AND a builder. I couldn't BELIEVE he was recommending replacing perfectly good windows, but he explained "They are the best windows out there, I only use Andersen, and look, my house doesn't get hot". And it doesn't. Well one more hot day later, and I call the Andersen people. They have fliers, commercials, social media ads...I just found one of those numbers and made the call. I might have said "I am roasting alive in my own house". Next week, a consultant, Vito Anasto, comes to the house, and he has his box of samples, and a heat lamp. He was so down to earth, and didn't try to "sell" me anything. In fact, I started talking about OTHER windows, and he asked if I had any idea what windows cost, and I hadn't. So he gave me a ballpark figure and I quickly agreed that we should just discuss the one bow window. It was higher than I expected, but I appreciated his honesty. So he explained how the Low-E windows worked, and I was already getting excited. Then, out comes the heat lamp. Vito said "I usually don't do this demonstration, but since it says here 'Client reports being roasted alive' let me show you exactly how these work". So he takes the heat lamp, opens one of my existing bows, and holds the heat lamp outside. I touch the inside of my glass, and almost burn my hand. Then we decamp to the table, and he has samples. We do the same thing with each of the samples, and with the top-of-the-line sample, it's like a trivet. Cool to the touch! I was SOLD. Vito explained that he doesn't have to really sell the windows, the product sells itself; he's just there to figure out which of the local and national deals--which are ongoing--will help me get the best price. And after some searching and playing on his computer, out comes a price. It was higher than I thought it would be, but it was one price. No add-ons, no surprises later...one and done. Well, I looked longingly at that sample that acted like a trivet, and signed. No regrets.

    Everything. First salesman not really interested after I turned down the more elaborate solution to…read moremy problem. He measured, gave me a quote, left. 2nd man came to do a better job about a week later. He measured, said there'd be no problem. Took my check for the entire amount. That was a Wednesday. On Friday man #3 came for the definitive measurements. He said job could not be done because Andersen didn't make the size I needed. He cancelled the order. It is now 2 weeks later. Andersen has had use of my money since the Thursday when they cashed the check. BEWARE. Andersen is happy to make promises they can't keep; postdate any payment you make.

    Grainger Industrial Supply - buildingsupplies - Updated July 2026

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