Wonderful selection of jewelry and very helpful staff. A great price for beautiful and quality…read morejewelry.

Charged $40 for change the watch battery. I did not ask for the price before letting them do the…read morejob.

Poor service and workmanship on a wedding band repair…read more I brought in two rings for repair after it was cut in half. One was a thin eternity diamond band. Within one week of the repair, 3 diamonds fell off the band. I called immediately and they asked me to bring it back in. When I brought it back in, I received no apology or accountability. They said the diamonds fell off due to wear on the ring, and it had nothing to do with their work. They also said that because the ring was cut off, it would never be the same and this will continue to happen. If I had known that, I wouldn't have paid $350 to repair the ring to begin with. They initially tried to charge me for the repair, but begrudgingly agreed to repair it "just this once" at no cost. When I received the ring for the second time, there is still a gap between diamonds, to which they said, "that's where it was cut and that's how it will look. It's not due to our work." I would have appreciated and - quite frankly, expected a respected jeweler - to tell me that before I went through the repair process. Very disappointed in the service and quality of the work I experienced.

The team at Pampillonia are amazing and it feels so welcoming every time I shop or visit them…read more My husband had both my engagement ring and wedding band made there and the staff was so flexible with any size alterations or design alterations. Fine craftsmanship and I always get compliments about my rings! I highly recommend them and you should definitely send your boyfriend there to find the perfect engagement ring.

Simonian offers expert craftsmanship that is difficult to find these days. I brought Jacques a…read morecoiled 18k gold necklace that was stretched. He was not sure he could fix it but I begged and he agreed to try and even reassured me that if he was not happy with the results I would not have to pay. He had to fabricate two special tools to fix the necklace and within 10 days returned it to me in perfect condition. I cannot thank him enough and would recommend his services wholeheartedly. Bring him your business, he is himself a community jewel

I was very pleased with Simonian Jeweler's work on my fifty five year old wedding rings. The…read moresetting for the diamond was repaired so the stone is now secure and both rings were enlarged so the are now more comfortable on my finger.

Raffie is AMAZING and so reasonably priced! What was going to cost me $150 to have done at a chain…read morestore jeweler, Raffie did for $25. My brother has been going to him for many years, so Raffie came highly recommended. I appreciate his honesty and thoroughness and am so lucky to have found him!

Raffi himself took care of rep replacing batteries in my watches. He is very knowledgeable and very…read morekind.

Thoroughly professional! Repaired my earring for a very…read morereasonable price. I had taken it to another jeweler in Bethesda who refused to do the job. The repair took less than a week. Able to improvise when needed. The finished earring was perfectly set. After this experience, I will not go elsewhere for jewelry repair.

Tom is helpful, professional and offers quick turnaround. All around great experience resizing a…read morering.

Customer service is excellent and jewelry quality is fantastic. Been coming for 20plus years.read more

I would give them zero stars if that was an option…read more They destroyed my platinum and diamond ring. I stated very clearly and emphatically that I did not want my rings cut. I just wanted the retentive beads added back to the intaglio surface to help prevent my rings from rotating. I had previously had the retention beads but had Greenan remove the beads when I gained weight. W. Greenan even placed a drawing of what I wanted on the envelope. They got so focused on the size of the ring instead of my desire to JUST add the beads (like I had before). What did they do? They cut my rings. :-( Now, the diamond setting is so heavy because the cut (replaced) band is so much lighter it can't counter the weight of the setting. So now my diamond rotates worse than before and stays in the palm of my hand. I have used Greenan and Sons for the past 20 years for all my fine jewelry needs. I even sent friends to them for their engagement rings. Disappointment doesn't adequately describe how I feel right now. When I pointed out my concerns, nothing but rationalizations and talk about size again. Walt Greenan argued with me and stated that he called to get my approval when he did not. He called to say the rings were ready for pick up. If he had NOT gone on ad nauseum about his foot/boot and Thanksgiving with his family that included his ex, he would have heard and understood my request, his customer's request. I thought I could have a more rational conversation with the younger Greenan who was in the store when I brought my rings in and also heard my request for my rings not to be cut. I pointed out that the weight of the engagement ring was grossly different. The band had been cut, and the rings prongs and band had been overly polished so that the prongs had been burnished and the ornate scribing of the band had been completely removed. He, too, was a hot head. He also went on to state that the ring had to be cut to be sized. I DID NOT ASK for the RING to be SIZED. I asked for the beads to be added. He handed my rings back to me. He stated he wasn't going to argue with me and marched off. All I asked for were for the retentive beads to be added to my rings, nothing else. I am thankful I have 2 previous appraisals with photos for my next steps. Greenan and Sons are not what they used to be, not in customer service and not in craftsmanship.

Have walked by this place several times. I recently had a necklace break and I decided to stop in…read moreto see if they could fix it. The woman who greeted me handed it to the jeweler on site and gave me a price of $80 to fix it. That seemed exorbitant and so I decided to shop around for the fix. I literally drove 2 miles and got the necklace fixed for $35. This small interaction is really all I need to know I won't be going back. I'm all for businesses making money but this is just gross. Do not recommend, unless you're into getting fleeced. Because I can't give it a zero, the business got a 1.

I had a custom pinky ring made by a jeweler in Washington state, however they sized it incorrectly…read moreand it was too big. I googled searched jeweler in Maryland and Kripps Jewelers popped up with 5 stars rating and 190 reviews so I decided to call. The woman who answered was extremely helpful. She informed me that I needed to come in just to ensure I was re-sizing it properly. I'm glad she told me this because I went in before Paul left for the day. I met with Sammy and he was extremely knowledgeable. He measured my ring and it was a lot larger than what the original jeweler told me it was. We worked with Paul to make sure I didn't size down too small. I appreciate how they both took the time to help me and get my ring perfect! It took less than 30 mins to resize my ring and polish it. I was in and out so fast, I was left in awe. I'm glad I found them so I wouldn't have to mail my ring back to Washington state and wait to receive it. Everyone was extremely professional and I will be back to Kripps for all my jewelry needs.

I messaged Morry & Krichy about my Timex Expedition watch which had a broken stem. He offered to…read moremeet me near my house to pick up the watch. We met and 5 days later I was messaged that it was fixed. We arranged a meeting place (same as drop off), met, paid by Venmo, and had a functioning Timex again. Quick, friendly service. Shout out to Kevin for being so flexible and freindly. The cost of repair was as reported in the estimate. I also gave them my beloved 1893 Elgin pocket watch which stopped working after it droped. Keving gave me an update and expect to have a repair estimate in a few days.

Great repair great price great service Everything done well…read moregreat turnaround time would definitely recommend to others