Charles Schwartz And Son

He was super nice and clearly stated how long it would take. His work is amazing and highly…read morerecommen this place.

I had a very bad experience. I took in a watch and needed a new wristband. My watch was switched…read moreon me. I came back to find what happened the next day and waited 45 minutes after their opening hours. I returned and was told that it was my fault. I had brought my original watch box to show that what they gave me was different than what I brought in. They insisted it was all my fault. I had gone there in the past but avoid this place now. Awful customer service.

Ecker's Clock & Watch Shop

4.3

(79 reviews)

I received prompt service for a reasonable price after having failed at 2 watch stores in…read moreMontgomery Mall. All the customers I met in the store said the shop had been their store of choice!

The clocksmith was quickly able to ascertain the issues with a quite old cuckoo clock. He resolved…read moreit in a an efficient and timely manners. As we waited there, walk ins came in with various types of watches, he fixed them all! Ask for Harry the Parrot!

Bert's Jewelers

3.2

(21 reviews)

i have used Bert's repair service for years. They do a great job at reasonable prices…read more They also have interesting vintage jewelry and some nice gold jewelry as well.

Dropped off two watches today for battery replacement. Now one watch is not working and the other…read moreis not only not working but the back is missing. Yes, I should have checked before I left, but honestly how hard is it to replace batteries? Unbelievable.

Adam Keshishian Jewelers

3.9

(29 reviews)

Came here to get a ring repaired and another item appraised. This place is conveniently located…read morenear the metro and easily accessible. I called ahead of time to check their hours and process for getting items appraised and was surprised by the quick turnaround. When I walked in, the jeweler greeted me and I let her know I was the one that called ahead. She took a look at my items and I let her know I wasn't in a rush but just wanted everything done well. She assured me things wouldn't take long and gave me an estimated timeline of when I could expect my items. Service was great and prices were fair. I recommend going for any repair needs or just an expert eye when it comes to jewelry!

Honestly zero complaints. They resized my engagement ring and built me a completely custom piece…read morefor my wedding ring. Their prices were very fair, especially for the quality of the work, and everything was done on time! Close friends (with high standards) recommended it highly after years of going there and I'm pleased to say I had just as good of an experience. I look forward to returning there for more custom work!

Robert Laurence Jewelers

4.9

(142 reviews)

Over the past few years, I've patronized RLJ to: purchase jewelry; sell jewelry; get appraisals of…read moreindividual pieces of jewelry; repair jewelry; and change out old watch batteries for new ones. I've been happy with all of the results. The staff is knowledgeable and straight forward. I've worked with Rob, Lori and Lal. As others have mentioned, it's a very convenient downtown location, across the street from Macy's. A high degree of professionalism is found here.

Quick, easy and professional service. I stopped in to get my watch battery replaced. It took about…read more3 minutes from start to finish and cost $19 (with taxes). The jewelry itself that they were selling looked ok, nothing really wowed me. Overall I would recommend them for their services.

Specialty Watch Repair

(4 reviews)

Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

This gentleman turned out to me the most honest Watch Guy I've taken my Accutron to three different…read moreplaces one place one at $850 to fix it cause it's a very sentimental gold watch that my father gave me when I was 18 years old so I made an appointment with Randy and he looked at it and went into his office and came back 20 minutes later saying the issue was the hands were touching which he adjusted and actually painted the error red like it was supposed to have been painted originally and the biggest surprise was he didn't even charge before and we're not take any money first thing I did was call my mom and she was totally elated and it's very hard to find honest people these days actually almost impossible I even offer him expensive bottle of scotch or cigars he said he doesn't drink the smoke very impressed regards George

Boone & Sons Jewelers - Chevy Chase, MD

4.0

(40 reviews)

•$$$

These guys did an amazing job repairing my wedding band, which was no easy feat! I bent by diamond…read moreeternity band, and they made it look brand new. Replaced the stone, fixed the platinum, and shined everything up perfectly. The service was impeccable and right on--they gave me a time estimate and it was done right on time. The people who work there are so nice and friendly. They were really helpful and even let my little girl try on a few outrageously gorgeous rings, just for s's and g's. I was also impressed with how well priced the repair was--it was way, way less than I was expecting, and I was particularly blown away when I saw the finished product. It was spectacular. The jewelry is beautiful and there's a range of items, from tasteful and dainty to glitzy and showy. It's definitely on the expensive side, but then again, quality usually is. We'll definitely be returning to Boone & Sons in the future for jewelry purchases--they were so great, I can't imagine going anywhere else!

The jewelry is beautiful and the prices are market. I have shopped at the downtown store for years…read moreand have received good customer service. My recent experiences at the Chevy Chase store is a different story. Octavia specifically has been abrupt, apathetic, and killed any joy I had in buying a new piece of jewelry. I will not go to the Chevy Chase location again.

Sacramento Jewelers

4.7

(114 reviews)

I had 2 watches that needed new batteries. I have had watch battery replacement at a couple of…read morelocal places...experiences ranged from good (but not very convenient to my residence) to overpriced and long waiting times. I'm really glad that I gave Sacramento Jewelers my business today. It's a family owned jewelry store and I was greeted with a warm smile at the door. When I asked about replacing the batteries in my watches, instead of disappointment for such a small request, I received a very cordial and friendly response. Both batteries were installed in under 20 minutes and it was a total of $30. $15 each, and these were not inexpensive watches. I couldn't have been happier. Highly recommended and I'll come back to have a look at their jewelry and gold collection in the future.

great service and wonderful people. Very reasonable prices…read moreand they did a great job fixing my watch

Charly's Watch & Clock

4.9

(89 reviews)

Took my Tag Heuer Watch in for repair. Tag did not make it easy to get parts so I had to climb the…read moreladder. After I was successful in getting the parts these guys fixed my watch in a jiffy and for a fair price. I love my Tag watch but they are trying to make you do all servicing in New Jersey. Not cool. My $200 repair would have been almost $600 if I sent to NJ.

I was very happy and impressed with Charly's Watch and Clock Shop. The owner fixed and…read morereconditioned my German Cuckoo Clock and it runs and looks better than ever. He was very professional and gave me some important tips for maintaining my clock. I was so happy, I brought him an antique clock I had, so I could enjoy it once again. He is very helpful and knowledgeable. Thank you Charly's Watch and Clock!

GRAMCARAT

(3 reviews)

As a bride to be I'm in the process of building up the perfect wedding day jewelry collection I can…read morepass on to my children one day. I searched high and low for a local business I could buy jewelry from and found gramcarat on Yelp when looking for a resizing. Curt and Lisa were so kind and helpful and gave me a full education on buying jewelry - I love being an informed customer so this put me at ease. I walked out with an amazing deal on my 14k gold diamond huggies that no online retailer or dept store could match for the quality I received. This spot is perfect for the customers starting their stacks!

Great service at a reasonable price. Did a great job helping me get what I needed…read more Highly recommend!

BioTech Pest Management

4.4

(473 reviews)

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

Paid but they don't recall. See receipt. After 5-yrs. as a customer who called & told them I was…read moremoving & how to reach. They reported me to the credit bureau for 1/60 of what I paid over time. Well PNC IC System negotiated at a lower rate and I paid. Yet, Biotech keeps calling. Take up with them at your own risk.

District Elite Pest Management

4.9

(131 reviews)

Service was great. Follow-up was fabulous! They explained everything so I could make informed…read morechoices. They were not bothered by my questions. I would highly recommend them

Cristian with District Elite Pest Management helped solve a pesky dead rat issue -- never fun,…read moreburied deep inside the wall in the house. He had the tools, know-how, friendly attitude that goes a long way in customer service. We chatted about how to prevent and deal with these issues in the future. Premiere service, amazing value, and a great individual performance -- highly recommend!!

Metro Valet Cleaners

4.6

(63 reviews)

I live in downtown Silver Spring and have been using this business for nearly a decade. The couple…read morethat owns it is incredibly nice and does great work. The price is reasonable and it is just off the Silver Spring Metro station. I highly recommend it.

Amazing dry cleaner that I discovered when my wife needed her suit dry cleaned the next day and…read morethey were willing to but now get so busy it takes several days. Now that I am looking for a new job after the reduction in force at the Department of Education I use them very often. The wife and husband who own and operate this amazing small business are lovely.

Better Repairs

4.6

(29 reviews)

Company was recommended by friend. I had problems with…read morebuild up ice under the freezer. Alexei from Better Repairs came next day after I called. Everything was done professionally. Problem was identified And fixed. very reasonable price. Highly recommend.

Alexey was able to assess our tenants washing machine on short notice, and over the weekend…read morenonetheless. The repair for the discounted washer would have exceeded its value, and he was very clear articulating his approach, and exactly what the issue was that he diagnosed. Even though we didn't fix it, I found a knowledgeable honest professional that I highly recommend and will contact again.

Rose Cleaners

4.2

(26 reviews)

I've been taking my clothes to Rose Cleaners since 2021, and they consistently do a great job…read moretaking care of each garment. The best service the offer is alterations. Mr. Kim is incredibly meticulous and detailed oriented. When altering skirts and dresses, he doesn't just shorten or lengthen them, he thoughtfully adjusts them with your body shape and fit in mind, which makes a huge difference. He clearly knows fabrics well and understands exactly how each material should be cleaned and handled. Although his English is not fluent, he is always friendly and professional and takes great care with everything--from everyday clothing to more delicate items. Turnaround time has always been reasonable, and my clothes consistently come back clean, pressed, and looking fabulous. :)

Pretty decent and quick service…read more I thought the pricing for dry cleaning was good. Since this is my first dry cleaning experience in the area, I cannot compare it to other places. But, the cost for three shirts, two suit jackets, and one pair of pants was about $37. Also, extra points because my items were ready first thing the following day. I'll admit that I originally came here because I needed a pair of pants altered. Unfortunately, I could not use the alteration services because I need 2- to 3-business day turnaround. While I have not tried a lot of dry cleaning places in the area, I have a feeling this will be my go to spot.

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Sabrina M.

16 years ago

So if you're in the market for either a top-notch, one of a kind, beautifully effulgent, brilliant glistening, Bling-Boom-WOW diamond at an equally amazing unbeatable price.... I have 2 words for you, Chas Schwartz! These guys are the best of the best! Chas Schwartz was just one of almost a dozen places that my fiance and I went to in search of my dream engagement ring! Of course, just like EVERYBODY else my man and I were on the hunt for both an amazing deal, a reputable dealer, and obviously an amazing diamond! We were so lucky to have found Chas during our endless straggle! And we just totally fell in love with Ashley at Chas. She was very helpful, educated, warm, informative, unpretentious, and accommodating! Ashley blew us away! This was an ALL new high standard of customer service for both my fiance and I! Most (meaning almost ALL) of the other diamond retailers we went to were either just down right arrogant, rude, and snooty! They had more attitude than anything! These diamond store people treat you like, "you're not good enough for them, if you can't afford a $75,000 rock!" I mean some of them didn't even ask us "if we wanted to see anything!" Or better yet their prices were just horrifically astronomical! Then when we'd ask, "well why is something comparable selling for $15,000 less?" They'd start talking fast, using pedantic drivel! Or my favorite, when they ignore your question, by answering it with a question! And they'd try to bamboozle you into that hustle phrase, "all diamonds are unique, they can't be compared!' Its a TOTAL crock! You can always find a diamond with similar carats, color, cut, and clarity for the same price! So that's why after going to a few other places, my future husband and I decided that both Chas Schwartz inventory, price, reputation, and Ashley's customer service were just by all standards of comparison, the BEST! Besides, Chas is the ONLY retailer in the area who has the REAL AUTHENTIC "Hearts on Fire" diamonds. I'm sure everybody pretends that they have them too! But if its a hearts on fire diamond, whether its a .50 carat or 50 carat bolder.... You can tell its a Hearts on fire! This kind of diamond is like the creme de la creme when it comes to the 1st of the 4 C's rule, Cut, Clarity, Carat, and Color! Regardless of what size diamond you buy, when its a Hearts on fire diamond, you can see it from a mile away! I mean this is the Bling-Booom of the Bling-bling! Besides, who would you rather buy a diamond from, a family who has been specializing in the trade for over 100 years, or some over-priced, joe-schmoe blood diamond smuggling chain? And its funny that all these retailers now try to say, their diamonds are "conflict free" or "not blood diamonds". I'm pretty skeptical! Because most of these retailers have only been around a decade or two! So how the hell would they know where their diamonds are coming from? They just see the expedited address package on the UPS box when they open it! But we trust Chas Schwartz because they have their own diamonds from the mines in Canada, NOT Africa! And they're a 100+ year old family business! If they were ripping people off or selling pathetic inventory at wily prices, they'd been out of business a long time ago! So next time you're in the market for a engagement ring, wedding band, loose diamond, a beautiful piece of estate jewelry, a beautiful necklace, diamond stud earrings, a special gift for that special person, OR whatever Bling-Booom-WOW floats your boat, don't get hoodwinked and don't spend a dime before you stop by Chas Schwartz, and talk to Ashley! She'll not only get you the BEST deal, but more importantly she'll get you the BEST diamond that will put a smile on both your faces for as long as you own it!! read more

Dan A.

14 years ago

So, I decided to go around the DC area in search of an engagement ring for my future fiance, and was very disappointed by the lack of professionalism and lack of interest by the so called reputable jewelers in DC, until I went to Chas. Schwartz & Son. I, like many I am sure, knew that I wanted a round diamond, but I just wasn't sure of what mounting to put it in, so I wanted to see a good selection of different ones to choose from, and Chas. Schwartz had it! They have a great selection, and were very patient while I looked through a lot of different styles. While other places made me feel very rushed. After I chose the mounting that I liked, we went into discussing diamonds. I had already seen some diamonds at the previous places which claim to have the "lowest prices for the highest quality diamonds" in the area, and can now say that this is completely not true! I Had told Dan and Kert at Chas. Schwartz, what I had seen and the prices they were offered to me for, and they were able to show me an almost identical diamond, as far as color, clarity, and carat weight, for a slightly lower price. And the best part was, that this one was much prettier than the others I had seen because this was an ideal cut diamond! They explained to me what an ideal cut diamond is supposed to be as far as measurements, and how it maximizes the brilliance of the diamond. This also, made me realize that the others out there that said I was looking at an ideal cut diamonds, actually were not. Thank you so much Chas. Schwartz for all the help. I am now engaged, and look forward to seeing you all for our wedding bands! read more

Corina D.

12 years ago

Outstanding. I just got engaged and used my sister engagement ring but it needed a new diamond. This was an extremely important heirloom to me because my mother passed away years ago. I shopped around and educated myself on jewelry ratings. This store blow everyone else out of the water. They are professional, knowledgeable, and seems to truly understand making the ring the highest quality at the best price. They actually recommended a smaller diamond than what i originally had in mind because it would fit the ring better. They were right. The ring is better than I imagined and more special than any $$$ amount. They took care of everything in store at a good price. I am a customer for life. read more

Emily B.

12 years ago

After much research and various phone class and trips to jewelers around DC, I will get any and all work done here! All of the employees were kind, patient, and helpful. I took my engagement/wedding ring in to get stones tightened and a very old ring in to get resized. They did the work in a timely fashion and my rings are as great as the day I got them! I was quoted a price that I was more than okay with and they still were able to get the work done on the low end of the quoted price. This jeweler made my day and will continue to receive my services as long as I am in the DMV area. read more

Rei P.

Elite 26

187

183

2 years ago

I had an absolutely wonderful experience with Charles Schwartz & Son, and specifically with Nana. Nana is the definition of true customer service and was instrumental in helping me purchase an anniversary gift and ensuring it arrived on time and in perfect condition. I cannot thank Nana enough for her assistance, kindness, and professionalism. I highly recommend Nana and Charles Schwartz & Son for your fine jewelry needs. read more

jamie c.

16 years ago

Charles Schwartz & Sons Jewelry 5300 Wisconsin Avenue Northwest Washington, DC 20015 (202) 363-5432 202-363-1457 FAX http://www.chasschwartz.com/ Charles Schwartz & Sons Jewelry - Jewelry Store, Diamond Jewelry, Engagement Rings - Washington, DC (202) 363-5432 Estate Jewelry, Engagement Rings, Jewelry Store, Diamond Jewelry, Jewelry Buyers (whls) (202) 363-5432 read more

Phil L.

11 years ago

I went in twice in the past year to have a watch band shortened and a necklace repaired. A nice gentleman named Kurt did the repairs and I was completely satisfied. Both times, when I asked how much I owed him, he said that it was free and asked me to remember this place when I'm ready to make a jewelry purchase. I definitely will. read more

Caitlyn C.

12 years ago

I have been consistently impressed by the customer care and the high quality of jeweler expertise that exists at Chas Schwartz & Son Jewelers. Time after time, we keep returning to this establishment because we truly trust them with our precious items. I HIGHLY recommend Chas Schwartz & Son Jewelers. read more

Hawa U.

16 years ago

Everyone I've worked with here has been so friendly and kind. The prices seemed to be quite reasonable and the staff was very helpful. I felt like they were actually trying to work with me, not against me just to make more money. read more

Matthew B.

11 years ago

Lots to choose from! I stopped in to check out their engagement rings and the selection was really nice. They had vintage and new ones. Very knowledgable and helpful staff. I look forward to picking out a beautiful ring there!!! read more

Lesley B.

17 years ago

Terrible service here, overpriced diamonds. If the diamonds are overpriced, you provide good service, it's that easy.

Mrs. J.

3 years ago

I am a loyal customer and have been for decades! You will be very pleased. I promise!

Charles Schwartz And Son - jewelry - Updated July 2026

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Do NOT believe the website stating diamonds from the public will be bought by Diamond Exchange USA…read more I brought a mined diamond (not lab grown) to the Rockville location and they would not look at it. Website stating they pay cash for diamonds is completely false. A waste of time.

When wait times at Rolex Authorized Dealer (AD) have become more a minimum prison sentence of 3-5…read moreyears wait time, it becomes extremely tempting to seek other means for the purchase of your dream watch. Areas such as the gray market and used/ pre-owned resellers are becoming tempting. But keep in mind there are "more fakes than authentic Rolexs on the market" and currently on the wrists of the super successful in society. An issue that Rolex themselves don't seem to mind! The Diamond Exchange, a business that claims over 30 years in the industry the price becomes extremely tempting. Best of all is the selection of "Rolex" products on hand: they have various models, years, and designs and at a mere 30-35% above the AD's new MSRP! As ridiculous as that sounds, it can ve extremely tempting when considering the current gray market prices. When entering a business that is asking only 30% MSRP, it easily becomes a viable option (30% is actually on the low end currently). While making my purchase, the seller informed me that Rolex does not keep time very well. This statement should have set off red flags, but unfortunately, it did not at the time. I purchased an extremely well-made Rolex Submariner that was only a couple of years old and still was under warranty according to the certified card included. I was filled with joy. However, that ended when the watch was losing over 20 seconds s a day. I simply dropped the watch off at an authorized dealer for repair in Tysons. I was quoted a jaw-dropping 12-16 week turnaround for the repair. As discouraging as it was to spend thousands of dollars and need repair within a week of purchase, I wanted the quality that I invested in, so off it went. Feeling confident, I left with an empty wrist and voucher. Several weeks later, I received a call from the dealer informing me that my watch was ready for pickup. However, nothing was done as a result of the watch not being authentic. The Rolex Submariner watch. I was sold a FAKE ROLEX! When I inquired what the issue was, the dealer informed me I would need to contact Rolex directly to find out the details. At this point, thousands of dollars were dumped down the drain! My dream watch scenario was quickly morphing into a nightmare situation. Disappointment and shock would be an understatement of the decade! It was equally interesting that the authorized dealer that I brought the watch to wasn't able to tell the item was unauthentic initially. To be exact- a congratulations on my purchase was originally offered only amplifying the sting further. Rolex informed me that the watch was fake and that the Serial Number did not exist in their records. The certified card had all matching information and appropriate markings needed; details discovered during my research. After conducting hours of research and feeling confident about the sellers reputation, I made my purchase, only to be bamboozled in the end. I had become a victim of fraud! A 10-15 year prison sentence at stake I went to return the fake I purchased weeks before. When I entered, the seller claimed not to remember me or the original transaction - more salt I'm the wound. I demanded my money back as I recalled the details of my experience. The owner casually stated, "Of course I'll return the money for your purchase," as he feined shock that the item was fake. In the end, I was sold an extrenely well made high-end clone (1:1 available online). He further explained that he received the watch on trade by a trusted return customer that he would need to "have a talk with." My overall experience was absolutely traumatizing. The transaction was horrible and I would not recommend conducting business with the Diamond Exchange when purchasing a Rolex line product unless of course you are willing to spin the wheel and become another mark to pad the pockets of shady business practices. Simply having a store front does not make you reputable. It is integrity and business practices those of which are clearly lacking at the Diamond Exchange.

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•$$$$

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