Raffie is AMAZING and so reasonably priced! What was going to cost me $150 to have done at a chain…read morestore jeweler, Raffie did for $25. My brother has been going to him for many years, so Raffie came highly recommended. I appreciate his honesty and thoroughness and am so lucky to have found him!

Raffi himself took care of rep replacing batteries in my watches. He is very knowledgeable and very…read morekind.

Thoroughly professional! Repaired my earring for a very…read morereasonable price. I had taken it to another jeweler in Bethesda who refused to do the job. The repair took less than a week. Able to improvise when needed. The finished earring was perfectly set. After this experience, I will not go elsewhere for jewelry repair.

Tom is helpful, professional and offers quick turnaround. All around great experience resizing a…read morering.

Poor service and workmanship on a wedding band repair…read more I brought in two rings for repair after it was cut in half. One was a thin eternity diamond band. Within one week of the repair, 3 diamonds fell off the band. I called immediately and they asked me to bring it back in. When I brought it back in, I received no apology or accountability. They said the diamonds fell off due to wear on the ring, and it had nothing to do with their work. They also said that because the ring was cut off, it would never be the same and this will continue to happen. If I had known that, I wouldn't have paid $350 to repair the ring to begin with. They initially tried to charge me for the repair, but begrudgingly agreed to repair it "just this once" at no cost. When I received the ring for the second time, there is still a gap between diamonds, to which they said, "that's where it was cut and that's how it will look. It's not due to our work." I would have appreciated and - quite frankly, expected a respected jeweler - to tell me that before I went through the repair process. Very disappointed in the service and quality of the work I experienced.

The team at Pampillonia are amazing and it feels so welcoming every time I shop or visit them…read more My husband had both my engagement ring and wedding band made there and the staff was so flexible with any size alterations or design alterations. Fine craftsmanship and I always get compliments about my rings! I highly recommend them and you should definitely send your boyfriend there to find the perfect engagement ring.

Customer service is excellent and jewelry quality is fantastic. Been coming for 20plus years.read more

I would give them zero stars if that was an option…read more They destroyed my platinum and diamond ring. I stated very clearly and emphatically that I did not want my rings cut. I just wanted the retentive beads added back to the intaglio surface to help prevent my rings from rotating. I had previously had the retention beads but had Greenan remove the beads when I gained weight. W. Greenan even placed a drawing of what I wanted on the envelope. They got so focused on the size of the ring instead of my desire to JUST add the beads (like I had before). What did they do? They cut my rings. :-( Now, the diamond setting is so heavy because the cut (replaced) band is so much lighter it can't counter the weight of the setting. So now my diamond rotates worse than before and stays in the palm of my hand. I have used Greenan and Sons for the past 20 years for all my fine jewelry needs. I even sent friends to them for their engagement rings. Disappointment doesn't adequately describe how I feel right now. When I pointed out my concerns, nothing but rationalizations and talk about size again. Walt Greenan argued with me and stated that he called to get my approval when he did not. He called to say the rings were ready for pick up. If he had NOT gone on ad nauseum about his foot/boot and Thanksgiving with his family that included his ex, he would have heard and understood my request, his customer's request. I thought I could have a more rational conversation with the younger Greenan who was in the store when I brought my rings in and also heard my request for my rings not to be cut. I pointed out that the weight of the engagement ring was grossly different. The band had been cut, and the rings prongs and band had been overly polished so that the prongs had been burnished and the ornate scribing of the band had been completely removed. He, too, was a hot head. He also went on to state that the ring had to be cut to be sized. I DID NOT ASK for the RING to be SIZED. I asked for the beads to be added. He handed my rings back to me. He stated he wasn't going to argue with me and marched off. All I asked for were for the retentive beads to be added to my rings, nothing else. I am thankful I have 2 previous appraisals with photos for my next steps. Greenan and Sons are not what they used to be, not in customer service and not in craftsmanship.

Have been here for multiple repairs, of a chain and a watch band. They are knowledgeable about what…read morerepairs are worthwhile. Great service and always so nice!

I love supporting local businesses and this one is a gem! Over the years, I've purchased various…read morepieces of jewelry and had rings resized. The team has always been really nice and prices are affordable for the high quality. There is never pressure to buy and they allow you to browse as long a you'd like. Sometimes walking into a jewelry store can be intimidating. I usually go in on my way home from a work out when my hair is just up in a ponytail and i have no make up on. They have always been welcoming. I've gotten the same attention as a couple ready to drop a ton on an engagement ring. That's unusual for DC. They are my go to jewelry store.

He was super nice and clearly stated how long it would take. His work is amazing and highly…read morerecommen this place.

I had a very bad experience. I took in a watch and needed a new wristband. My watch was switched…read moreon me. I came back to find what happened the next day and waited 45 minutes after their opening hours. I returned and was told that it was my fault. I had brought my original watch box to show that what they gave me was different than what I brought in. They insisted it was all my fault. I had gone there in the past but avoid this place now. Awful customer service.

I have been a customer at Kripps Jewelers for over 12 years now. They give amazing service and…read morethey are a very experienced jeweler! I used them myself in the past after inheriting a number of pieces and they made me several lovely updated pieces, using the stones I had. Now it's my son's turn - he is getting engaged and I took him to see Vin so we could talk about the rings his girlfriend inherited and about turning them into an engagement ring and later the wedding bands. The whole family who runs this place is fantastic to work with! They gave my son honest feedback about what would be the best option about doing custom work versus fitting the gems into a ready-made setting. They made it affordable with some financing, and all in all, it was a great experience, just as I knew it would be! And she said YES!!! The fiancee loves her ring and can't wait for the wedding day and to get the wedding bands. Thanks Vin and Family! Debi and son Mark

Have walked by this place several times. I recently had a necklace break and I decided to stop in…read moreto see if they could fix it. The woman who greeted me handed it to the jeweler on site and gave me a price of $80 to fix it. That seemed exorbitant and so I decided to shop around for the fix. I literally drove 2 miles and got the necklace fixed for $35. This small interaction is really all I need to know I won't be going back. I'm all for businesses making money but this is just gross. Do not recommend, unless you're into getting fleeced. Because I can't give it a zero, the business got a 1.

David is a serious man who knows his business. No bull, honest appraisal, very refreshing. I've…read morebeen there 4 times now, always happy with results. Thanks Tony

I have taken a few of my luxury rings to David for polishing and to have some links removed on my…read morebracelet. Yeah, technically I could have gone back to Cartier and Tiffany for this service, but David's turn around time is much quicker and the price is better. I dropped off my JUC ring at opening time, and had it ready two days later. He was very careful around the engraving and I'm honestly so happy to have found a trustworthy jeweler near my location. The shop I had been going to for years changed ownership so I had been on the lookout for someone else. Glad I found David and Daviko Gems.