Joan , I did not ask for a $25,000.00 reimbursement. I asked to be refund for 13 months rent on my…read moretwo units. From March 2017 to April 2018, I spoke to your office Manager in March of 2017. I was informed you had recently had a RAT problem. I looked at my storage units, but since I'm a disabled Veteran wheelchair bound and was on my way back to the VA Hospital I could not handle the situation that day. I asked if your company would assist me since the Rats were your responsibility. But you responded with you could not help me. You failed to inform your tenets of the rat problem when you knew about it. And you refuse to take responsibility for it. I'm asking to be reimbursed for the rent I paid after the rat infestation, and you say your insurance does not cover it. 1) I gave you the opportunity to have someone there when I moved my things out. You did not want to. 2) I asked if you could assist me since I'm a Paralyzed Veteran. You refused 3) You refuse to offer me any compensation for my damaged personal belongings.

Very friendly great service really convenient to get in and out and good prices. I can highly…read morerecommend them

The place sucks because you can not pay your storage bill by credit card…read more As well as you are not able to pay your storage bill online either. They only take checks I mean come on who uses checks anymore. You have to remember to coke in to pay your storage bill each month. But the good thing is the owner is very nice and if you are a little late he is very understanding about the issue I am complaining about. So for that reason this place deserves four stars for the good customer service.

Be cautioned and forewarned: There is an employee at this…read moreplace that likes to steal things. I left my keys on the counter one day while checking out when I walked back in to get them they were not there there was only one person there the employee. I was only in my storage unit and in the office and nowhere else but my keys mysteriously just disappeared. When I came back up a few weeks later of course not having the keys to my unit I had to have the locks cut. When I inquired about using a bolt cutter I was told that it would be $60 Perlock to be cut. I was then told that the storage unit place itself has master keys to all the various luck companies and locks and that for a $60 Perlock charge they would open the lock for me. The charge was to pay for the service of having the master keys and for the trouble of having to open up the lock. Of course not having the money to pay for it I beg and grovel to use the boat cutters and ended up finally cutting the locks off and buying new ones. I had rented three storage units there. When going to open up one of them I was Not only shot but angry as well when I saw the unit and the items were turned upside down and boxes have been opened. Talking with the owner if you weeks later I found out that there is no such thing as having master keys to the locks. Putting two into together of course it's pretty easy to figure that out that the employee had to take my keys and was going to charge me the fee for using my keys on my locks. I informed the owner of this he told me to never had a problem before and said he would take care of it. I've been gone for a few months and unplug my returned recently that employee is still there I was told he would not be. I've now cleared my units out and have been going through and taking a list of what is here and what is not. I am finding several items missing and I'm not happy about it. They were very sentimental things and some very expensive and important things. Some things were from my mother Who just recently passed away. This is unacceptable crap for myself I don't know about you but I would really think twice about renting a unit from the company. There are several of the storage units and 29 palms to consider before this one. I am not going to contact the police and file a report on this. I guess that the owner did not figure that I am certified in fingerprint forensics and I did lift fingerprints of led of several items including the door. We'll see what happens when it's run through AFIS.

Taking your recycling here is a very efficient experience. I don't know how their prices for…read moreeverything compare to others but I just bring in cans and CA CRV plastic. They also take milk jugs. It's always fast and easy and the staff is friendly and helpful. Their collection bins could use new wheels but the place is small so it's only a minor inconvenience.

Excellent locations and services for recycling Located…read morebehind Home Depot Friendly employees

Always fast and deliver a great product for all my laminating and printing needs. Very personal and…read morehelpful!

Karissa and Roxy and the gang are wonderfully reliable and competent and squared-away, and they…read morehave been competently helping me since before they moved to the current location. I give them a 10+ in all regards.

This is a fabulous storage unit location. It is so easy to access. it is completely secure and well…read moremaintained. the storage units are the perfect size. I can't believe how convenient it has been. I highly recommend!

The quality of service is always great! I've actually used their services at their 29 Palms…read morelocation several times! My son's computer and phone have had some issues and each time they fixed it at very reasonable prices and in the same day! Love these people so much! My son and I will always be grateful!

Excellent customer care. My computer work done same day and properly. The price was more than…read morereasonable! Thank you!

Best propane company ever. Everyone has been absolutely wonderful. Office staff has been extremely…read morehelpful and accommodating. Jorge came out to property and made miracles happen. Super friendly nice guy and he is a very skilled professional. Thank you. Highly recommend.

Easy in & out with the RV. Quick, knowledgeable help. Applepay accepted inside their cozy, air…read moreconditioned office. Friendly peeps.

Great customer service, I walked in not knowing what tractor I needed accept for a picture. He said…read moreno problem I will have it in stock for delivery. Thank you!

Trevor at KK was swamped and still found time to help me rent a refrigerator dolly today. He was…read moreinformative, friendly and very helpful. I highly recommend this establishment for all your equipment rental needs. What a great company! Thank you KK rents! Without you, my new fridge would not be in my kitchen tonight!