Absolute GARBAGE customer service. I walked in and inquired about availability and I was treated…read morelike a nuisance. She acted like she was doing me a favor. She had no interest in helping me and had the audacity to tell me I am interrupting her report!!!! When I reminded her that helping potential customers is part of her job too, she made a face and started giving me MAJOR attitude. Basic courtesy was not even extended. Richmond Property Services will definitely be hearing from me. I am sure they would be interested to know how their potential customers are being treated.

great place to live been here a year and I love it! Always clean, pool clean and the gym is clean!…read moreI can't complain

This is a nice quiet development with some great Green Space and a water feature. Thankfully there…read moreare no alligators or cracks. Occasionally you might see you a few birds flying around and lizards but that's about it. The residence are nice and there's always plenty of parking in handicap accessibility

The good: The maintenance staff are courteous, the ponds are generally nice although there are some…read morekids that live around the area who constantly drop trash and plastic toys all around my pond. But the fountain works and it's nice seeing all the ducks and wildlife here. I've even seen otters swimming in the ponds. The biggest issue I've had here is they towed me as a resident for parking my truck with back tires touching the grass so I would not get hit by the people who speed around while texting as my truck sticks out more than a compact in these small parking spaces. Also, this place has the worst speed bumps I've ever lived with. but a small price to pay for a safe home.

Just don't live here. It really sucks. We rented here for 3 months and it was a nightmare. There is…read morea gate, but it is a complete joke. People tailgate and drive in behind others and half the time the gate doesn't even work. It seems like there is some sketchy activity going on in the back - cars drive in sit there for 5 minutes and then drive back out after picking something up. Hmm... what does that sound like to you? Besides some illegal activity going on there, the place was gross. Pretty much no windows that allow for natural lighting, giving it a basement vibe. Ceiling started leaking within a week of living there. Smelt like mold and mildew. Found an apple core under the bed left by someone else prior to us moving in. Then they tried to charge us for a cleaning fee after leaving and $178 for towels. The realtor involved and the management (with the exception of one person) were terrible. Glad we are out and never coming back!

The Reserve at Long Lake Ranch is a nice master-planned community located in the northwest Tampa in…read moreLutz off State Road 54, near where North Dale Mabry merges with US 41 and turns into Land O Lakes Boulevard with easy access to the Suncoast Parkway and the i75. The Reserve at Long Lake Ranch is a simple and cozy gated community that was built not long ago at 1692 Nature View Drive in Lutz, Florida and listed for buying right now. The property is developed by M/I Homes, one of the nation's leading builders of single-family homes, having sold over 113,100 homes. Each house in The Reserve at Long Lake Ranch community varies in size from 1,556 square to 4,445 square feet. Kitchens& bathrooms come with granite countertops and the kitchen has steel appliances. Students who live in The Reserve at Long Lake Ranch will attend these highly rated schools in the Pasco County School System: Lake Myrtle Elementary, Charles S. Rushe Middle, and Sunlake High. Community Amenities include: Tennis Court Pool Poolside Cabanas Lakeside Dock Lakeside Walking Trails Basketball Court Kids Play Ground Park Club House Probably the best thing about this community is that it is not too close to major roads and quiet. The Long Lake Ranch's community tennis courts are always packed with leagues playing and the pool is always busy so it is nice that the reserve has extra courts and a pool that is not crazy busy. I particularly enjoyed the lakeside walking trails and the shade offered by the poolside cabanas. The community's website said this place was gated but other than the club house, the community is not gated. The back entrance to this place is not lit at all coming from 54 or from Land O Lakes Boulevard and is a bit scary to drive through because you don't know if a deer will jump out. The main entrance is a bit better lit but is a bit more out of the way. The streets seem to be a bit less wide than standard which poses a challenge when people park on the sides of the curb. If you're looking for a nice community in the Lutz, Land O Lakes area, I can definitely recommend the Reserve at Long Lake Ranch with the exception of what I noted above!

I stopped by here to visit a friend. This is a 55+ community apartment building. From the outside…read more there really is Noth super outstanding or is there. It is set in a quiet neighborhood community, far off the road & very near the river. Yes, I said the river. A quiet, tranquil & serene, scenic setting. I foot exactly how many floors high the building was, but I would Hazzard to guess it was at least 8 stories high. The inside of the building had a security entrance & elevators. All the common areas I saw were clean, modern & inviting. I saw a calender of events, offering a wide variety of activities for the renters. No outrageous prices on the events, most were free, just offering a way for people to meet their nieghbors. The apartment I saw was a 1/1. It was a fair size and offered many ammenities, including ample closet space. I was told that the maintenance team, did a great job of keeping everything running great. Overall, with the lower rent available, I was quite impressed with this apartment building. For having a few years on her, she appears to be doing great. Once again I cannot express the serenity of this locale. What's a girl to do? Maybe one day, when I grow up, this might be for me.

I moved into Pier 8 at the Preserve in Odessa, a couple of weeks ago. The apartment feels like a…read morehigh end condominium BUT the one thing that was unexpected is the welcome feeling and hospitality. The community hosts, Robby and Mila, Owners of Revelation Cafe on Dale Mabry had a wonderful event to meet other neighbors, the other night with great food!! I want to also give a shoutout to Mario , with maintenance, who welcomed me to my new home. There were just a couple of little things that needed tweaking and he was on it !!! So happy I made the choice to live here!!

I am so sick and tired of the kids who both live here and those that come into here from…read moresurrounding area's to use our facilities. Especially the pool area. They are loud, vulgar and disrespectful. The office sent out a message the other day reminding everyone that those under 18 must be with a resident adult. Today the pool was noisy as heck with kids and no adults. You can't get ahold of security until after 9pm. This was 7pm. Do we really have to call the cops for this? This place has to get there act together NOW!!!!!!!

1 star for horrible management (especially Shane Morgan who consistently harasses tenants),…read morecommunication, service and quality (especially Pasquale Tascione who enters apartments with his crew giving no notice prior or after). Yelp made it easy to find the horrible reviews this apartment community has to make an easy decision for others not to move here. Unfortunately I stayed there for more than a year and the staff were never helpful or supportive. There is a large pond behind the property filled with alligators, next to the tennis courts where drug use goes unnoticed. There's a walkway along the pond which can be dangerous for muggings. The property gates are always broken making it difficult to walk to Upper Trail park. Parking is never available and theres a scheme to collect more money for tenants to pay more money for a spot and they make you always park at the back of the property. It has a pool centrally located behind the office with a hot tub always broken due to maintenance claiming corporate is not willing to pay for fixes or repairs, a sketch gym that people steal all the weights from. The apartments are built with paper thin walls, and lawns are never maintained. Leaving the Sedona as my lease ended was a nightmare experience and Management (Shane Morgan) charged me for non existent damages and never returned my security deposit. Hoping that it will change one day, I will highly recommend to stay away from the Sedona.

With thirteen years of renting experience under my belt, the Sedona was the absolute dream…read moreapartment community. Immaculate landscaping and picturesque beauty. I was living a vacation lifestyle on the outside edge of a dynamic city. These luxury apartments offer 1 to 3 bedrooms with varying layouts. Backside apartments have screened patios, street-facing apartments have solariums. Mine was the smaller 2 bed/2 bath on the top floor with solarium, which viewed sunsets over the pond. Gorgeous kitchens with modern features, granite countertops and black/stainless steel appliances. My vaulted ceilings gave a spacious feeling. The USB ports in the island were a plus. Kitchen sink missing a sprayer was a minus. Other minor quirks; I changed most lightbulbs to soft light as opposed to standard bright white or fluorescent. My building was quiet but the master bathroom walls were paper thin. Without the fan running I could hear my neighbors talking. We didn't have much space for storage so we rented a $60/mo storage room on the property. Built in 2014 so very few maintenance issues. The maintenance hotline was a bit of a process but an efficient way to place an order. I thought the maintenance supervisor was professional and gentlemanlike. We needed garbage disposal, faucet and AC maintenance most often. Sedona is laid out like an oval with gated entries on the left and right sides. My side of the property had ample parking but the other side was overcrowded. I lived close to the side entrance on Santa Lucia Circle, which gave me quick access to the mailboxes, recycling, and W Hillsborough. The leasing office staff was stellar while Claudia and Melissa managed. Office hours were generous, with night shift available till 10 pm every night but Sunday. The clubhouse was often used for resident parties and included a mini home theater and pool table. Sometimes I stopped by for a cup of coffee and used an iMac. Tina was usually around to help me print, scan, and fax. My favorite retreats were the gym and resort-style pool patio with hot tub, two grills, corn hole, lounge chairs and tables. I also loved the short walk to Racetrac and the Nature Center along the Upper Tampa Bay Trail. Walking around the pond where neighbors fed ducklings, and turtles swam about, made my evenings complete. The trail was about a half mile around and well lit at night. Sunsets and rainbows could be breathtaking at times. This community is expensive but the location, amenities, and comfort of a smaller community make it worth every penny. The Sedona is a Richman property, so it won't be passed around to different management companies. They build and upkeep. The only reason we left was to purchase a home.

Lived here for 2 plus years and I absolutely loved it! The staff is very friendly, grounds are…read moretaken care of and facilities are always clean. The best maintenance team I have ever seen. Was sad to leave but overall an amazing place to live!!

Don't rent here it's not like what the reviews said, rent insurance was big a scam as well,…read moreneighbors are something else stole my son expensive belongings was in camera as well and the lease office didn't want to help, the staff is very unprofessional and rude specially Tammy the manger, if you looking for peace of mind for you and your family this is not a safe place period