Really incredible selection here! The owners and staff are so helpful and straightforward when it…read morecomes to helping you find what you need, & what you want. If they don't have what you're looking for, they go out and find it FOR YOU!! Talk about customer service! Nothing makes you feel better when making such a large purchase than the piece of mind of working with local people who have your actual best interest at heart. Can not recommend Intermountain Auto Sales enough!

From the owner: Quality used vehicles and Guaranteed Credit Approval at Intermountain Auto Sales in Grand Junction,…read moreColorado. We are the Western Slopes #1 used car Financing option, our Guaranteed Credit Approval will have you in your new ride really fast. Come on by to see what we can do for you or view all of our inventory and photos online today!

Found myself far from home (St. Louis) with no A/C and an engine warning light on. The service…read moreadvisor (Tanner E.) was outstanding in his assisting me with both of these warranty repairs on my Chevy Blazer. The repair technicians addressed both issues with thoroughness and in a timely manner. Tanner was great, keeping me informed on the repairs and the warranty coverage status. Highly recommend the service department and Tanner.

Last summer my truck's AC quit blowing cold air. I've very mechanically inclined and found where…read morethe refrigerant leaked out. It was due to a hairline crack on the condenser likely due to the weak tack weld from the GMC factory. I took my truck into Ed Bozarth and told them where the leak was and to see if this was covered under any warranty or recall since it is a very common issue on GM vehicles. After a few hours they finished "diagnosing" my truck. They charged the AC with refrigerant and it leaked out right where I told them! They said no it wasn't covered and it'll be ~$1500 for them to replace the condenser, also I currently owe them for the labor and the refrigerant they leaked out into the atmosphere. I paid the almost $300 and left. BTW, I ordered a new condenser from Rockauto and replaced it myself, recharged the system, all for under $200 and about 3 hours of work. If the refrigerant is so bad for the environment why did they charge it when I told them it would leak out and showed them where the crack was? Very poor service department and should be avoided.

I don't even know where to start as this has been a consistently bad experience across the board…read more It actually started with a recall appointment. I scheduled it, took time out of my day, brought the truck in, and only then was told they didn't even have the parts. Their service staff admitted they knew that ahead of time and just... didn't bother to notify me. They shrugged it off. When I asked how I was supposed to know when the recall could actually be done, I was tersely told to "just keep calling every few weeks." I later wrote a review about the experience and only then I was contacted by the Service Manager, who acknowledged how bad that was and promised they would prioritize my recall and keep me informed. Of course, that never happened. The only reason the recall eventually got done is because I physically stopped by again and asked a different service advisor. After that, I had additional issues with poor workmanship and a completely unprofessional parts department. Trying to resolve any of this has been just as bad. I spoke to my service advisor, who told me to contact the Service Manager (apparently handling issues internally is too much to ask). I emailed him, but there was zero response. I waited nearly a week and escalated to the General Manager. Nothing. Then I contacted the Dealer Principal, and someone from Western Slope Auto even took my info and said they'd call me back. No call. No follow-up. No response. This is on top of paying for an alignment that clearly wasn't done (fixed soon after by a competent local shop) and weeks of misinformation and poor communication from the parts department. At this point, the lack of professionalism, poor workmanship, and complete absence of customer service is actually impressive. If you value your time, your vehicle, and your money, stay away from this dealership. It's a perfect example of poor workmanship and zero customer service.

We called on Monday with the error code and VIN number, explaining that we were going to be driving…read morethrough from Moab on our way to Minnesota. They got us in at 9 am on Thursday. Apparently they felt the need to run diagnostics themselves before ordering the part, stranding us in Grand Junction overnight with no mode of transportation and no prior warning. I called and asked to speak to the service manager, Austin, but instead got a call back from Dana. He was not willing to discuss any options or compensate us for the additional 24 hours we were going to have to spend in Grand Junction. I called back again to tell them that we were going to pick up the truck, and I was told it would take 30 minutes to "get it ready". I told them I expected it ready immediately and was met with a dial tone. When we got there to pick up the vehicle, they did call RAM, who said they would reimburse us the hotel cost and one meal. If your RAM/Jeep breaks down in Moab, take it to any other dealership or be prepared to stay days in Grand Junction. The only positive note is the shuttle driver, she went above and beyond.

Buy a Subaru and you will end up replacing several engines due to failed oil consumption tests,…read morewhich is the truth. Google it. There was a huge lawsuit regarding this. I am also saying this from personal experience. I will NEVER buy a Subaru again as long as I live and especially any car from this dealership. When trying to replace the third engine due to another failed oil consumption test (brand "new" Subaru engines last 30,000-50,000 miles and yes, I change and check my oil regularly), the service manager, Chris, actually told me Subaru was trying to "sweep the failed oil consumption tests under the rug" and refused to cover a new engine. Subaru wouldn't either. So I paid for a new engine myself (had it replaced by another mechanic in town), sold the Subaru, and bought a brand new Toyota. Stick with Toyota or Honda and stay FAR away from Subaru if you want a car that you can count on for more than 50,000 miles. These guys know they are selling you a brand new lemon every single time. You've been warned.

I have nothing good to say about this dealership. I bought a new Outback three and a half years and…read more53,000 miles ago and have had multiple issues, both with the vehicle and with the dealership. As far as the car, the hatch has broken, the windshield was defective and cracked, and the leather on the seats started to crack and come apart. The infotainment system has also needed numerous updates in order to function (still waiting to see if the recent update has solved the problem). I understand that warranty issues happen, and much of this was at least partially covered under the vehicle's warranty, but the dealership here has been less than helpful. They initially declined to even look at the windshield problem, despite my contacting them after receiving a mail notice from Subaru detailing the issue and directing consumers to contact their local dealer. They also declined to look at the leather seat issue. Both times I contacted the Subaru Advocacy team and was eventually able to get some help. When the struts on the hatch failed, I had to take the car in and call multiple times over the course of a month before they actually ordered and received the parts and replaced them. The last time I took my car in for a regular service, they charged me to rotate the tires but didn't actually rotate them. They also failed to put the oil pan plug in securely, and I and my son were stranded on the interstate for almost four hours waiting for a tow truck. I called the dealer multiple times during this and failed to get any help aside from them asking me to bring the car back into the dealership. Once I did, they did apologize and kept the car for a few days to clean off the oil that was all over it and check the engine for damage. They did eventually reimburse me for the tow truck, but it took multiple months for them to reimburse me for the replacement parts and service I needed after the mountain bike that was on a hitch rack was covered in motor oil. They still charged me for the oil change and tire rotation. I have had multiple experiences when I brought the car in for service and was told it would be an hour at the most and was then left sitting there for 2-3 hours. I also recently had a service that I was told would be $173 that then turned into a $340 repair due to miscellaneous charges. Overall, I've been incredibly disappointed. Sadly, I've spoken with friends who have had similar experiences with this location, as well. I would recommend looking elsewhere for help.

I recently purchased my new (used) vehicle from MCM and I love my new ride…read more The staff was nice and helpful without being too pushy, but it is a car dealership, so some sales tricks are to be expected. The vehicle is great. It had very low miles, a lot of extras and looked brand new. I have had no problems with it at all and have no qualms about my purchase. I have only a couple comments that I feel others should know so they don't get tripped up themselves... (1) One of my biggest issues that I voiced repeatedly to my sales person and to the finance manager was that I wanted to be sure once I filled out the application that my credit report was only going to be run once, as I did NOT want a bunch of "hard inquiries" on my credit report because I was also looking to buy a house in the near future. I was assured repeatedly that the process only included the dealership running my credit once and then submitting it to the banks/lenders for their review and approval for the loan. That was not the case. Not only did my credit report get hit more than once, but a total of 8 times from different potential lenders!! Of course I didn't know about this until about a week after the purchase. That in itself really did piss me off. Be honest with your customers! Honesty is the best policy and is what keeps them coming back. (2) The sales woman I dealt with didn't know nearly as much about the vehicle as she lead me to believe. Some of it was no big deal, but the cincher for me was I asked her if the vehicle needed premium gas. She flat out said no... Again, it wasn't until a couple days later when I went to fill up my first tank of gas that I discovered that it, indeed DID take premium. Talk about a difference in the price of gas... literally and figuratively speaking. So, do I feel burned on the purchase? No. I like the vehicle, the price was fair and the staff has been nothing but nice to me during the purchase, and since, to include working with their service department for my first oil change. The give good customer service and make you feel "at home". Do I feel that there was misinformation and manipulation in the works to "make the sale"? Yes. But, unfortunately that is part of the business of used car sales. Would I return to purchase from them again. Yes... but I would arm myself with my own research and information on the vehicle and would call them out on the only one inquiry on my credit. All in all, the purchase was solid, the staff worked to get my business and has followed up several times since to check how the vehicle is doing and sent coupons for discounted services. Educate yourself in advance on what you're purchasing and all will be good. They haven't been in business for 20-something years by giving bad customer service.

Bought 2022 Ram Turbo Diesel for $50,000 cash. Wanted it to pull our new travel trailer. Within the…read moreweek I had to replace all tires because they were all mis matched and crap. 2 weeks after we had to replace all 3 fuel filters for about $350. Now we are back in the shop after 2 other 1 month in the shop for a Turbo replacement X 2. Now, AGAIN my truck is actually going back to the DODGE DEALERShip to deal with a filter problem that lit up my check engine light. Now I may get it back.......? So, NO I am not happy what so ever with sales team that sold me this truck. I should not being to bring my truck into MCM every OTHER MONTH! RICHARD M HOWDEN

I was on a road trip from LA to Denver with a planned stop at Grand Junction. About 140 miles…read moreout--in the middle of nowhere, in 100 degree heat--my Maintenance light came on. Then I got an alert to see a dealer like, NOW. Fortunately my trusty RAV4 got me into town. Travis and the whole amazing team at Western Slope took great care of my car. They were courteous, professional, and fast. Diane gave me a ride into town so I was still able to enjoy my stay. Then I was back on the road again, my car running like new. Thanks to everyone who was so helpful!

After months of anticipation, I got THE call this morning--my Toyota was ready for pickup. The test…read moredrive was everything I'd hoped for. The paperwork was 99% complete. I was literally two minutes from driving off the lot. Then it all fell apart. Three red flags that made me walk: - Credit Union Roadblock - The dealership refused to provide my credit union with a bill of sale before the transaction date, then immediately pressured me to switch to their financing sources. - Warranty Scare Tactic - They claimed that an extended warranty purchased from an East Coast dealership wouldn't be honored in the Western U.S. (This is false--Toyota warranties are honored nationwide.) - The Deal Breaker - They insisted I sign a mandatory arbitration agreement waiving my right to take them to court, claiming it was "required by law" to complete the sale. (Also false.) I refused. I walked away. No dream car for me today

Camille is amazing. For someone who is considered new working there, she has went out of her way to…read morehelp me out and I am really grateful to have spoken to her. I don't trust any dealerships at all especially in Grand Junction but this is the only one where I would make a purchase on a vehicle. This is a dealership where there are very honest and genuine people who are happy to help and it is hard to find that in many dealerships. I never ever have encountered it. Thank you, Camille. And I look forward to checking out this dealership when I need another vehicle. This dealership is on my to-go-to list. Thank you to this dealership who chose to have her there because she is truly an angel!

!Red Flag, Bad Experience!! Sold me a vehicle at full Carfax price in "excellent" condition. They…read moreclaimed their shop had inspected the vehicle. After driving it for a month, I've spent 5k in repairs so far and they refuse to help with the cost. Better off using Facebook Marketplace. There's no difference between this shady used car dealer and a random seller online. Avoid them at all cost.

Whole staff is fantastic from the sales people to finance. Made the buying experience very easy...read more

I just turned in a leased ARIYA and leased a new 2026 Leaf! My salesman, Corddaryl McClain, was…read morevery helpful and got me on my way painlessly! My Aryia was a great car but with the extra Tesla charge adapter and the extra allowed mileage I'm expecting to have even greater experiences in the Leaf. Thanks to you Corddaryl!