Sarah is by far the best nail tech. She is very talented and detailed oriented. It's best to schedule an appointment to get her to as your technician. She is very friendly and professional as well. read more

I've been going to them for a while and they do a pretty good and the service there is really good too. read more

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Very spacious, very clean salon. The nail techs were friendly and my nails turned out great! Definitely recommend this place! read more

Grand Nail Spa II - Gel manicure, acrylic tips on left. Just gel manicure on right. - Nail Salons Near Me - Chesterfield, Virginia

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Had a very long day and when I'm Midlothian decided to try someone new. I requested a pedicure and fill in of my nails. The vibe is great with at least 10 technicians working. I've never had a pedicure where I get a nice snack plate of grapes & pineapples. The over the top was when the technician pulled orange slices out and massaged my legs with them. Talk about the Queen treatment, it felt so good! There is plenty of parking and the atmosphere was great. read more

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First time I visited this shop, I had a great experience. A young man did my powder dip nails, they lasted without a chip for about 8 weeks! The second time, I had a young female with a bad attitude, like I was inconveniencing her by having a service done that she gets paid for. Won't go back. There are plenty of shops who appreciate their customers. The other people I encountered in the shop, receptionist, pedicurist, etc. were very nice, but that manicurist should not be in the service industry. Plus she did a horrible job on my nails. They started breaking in the 1st week. read more

The absolute worst customer service I have ever experienced, not once but twice. And just simple shotty work.

I would not recommend this salon. I've been here twice and both times I feel my service was lack luster. Both times I went I was rushed out of the salon. During my most recent visit I wanted my Gel X set removed and a gel polish manicure. I told the technician to keep the length of my natural nails , she did not and cut them short anyway. Then gel manicure was extremely lumpy. I will not be back. read more

I will never come back here ever again! They took all day and also did not offer me anything to drink, but other guest I had got my feet done on March 7th here it is March 16th and the gel polish I got is literally falling off. I paid $60. For trash. The person that was doing my feet so unprofessional gonna ask me about my teeth like what does that have to do with my feet? And then had the nerve to ask for a tip. I'm not giving you nothing the worst service ever !! read more

I received a dip powder today from Sarah and as always-she did a BEAUTIFUL job!! Thank you!!

The staff is very nice in my experiences. My spa pedicures have always been worth the money because I just go in for the callous treatments and scrubs, and then get clear coat after. If you only need spa services and some tough love on your feet, this is the place. I especially enjoy the rough message after the spa treatment. The quality of the painted nails varies. Staff will put a bit of pressure to choose more expensive options and hover over you and expect tips. read more

I went here with an appt for myself and daughter! 1p for our pedicure and 2p for our nails! they sat us down at 1:15, we sat in the chair with water in the bowl for 35 mins no one had come back to start our pedicure. at 1:45 someone the owner walks towards the back and I ask him for a towel so that we can leave because it's been 45 mins and we hadnt been serviced yet and not to mention they are suppose to start our nails at 2. He says to me "oh they coming now and will do both at the same time." okay cool! My daughter gets her nails and toes done as promised at the same time. Meanwhile the gentleman who is doing my toes wraps my fingers to help soak the dip off and start my pedicure. 2:30 rolls around and the young lady Sarah who is suppose to be doing my nails never comes to the back to start them. around 3:15ish they finshed my pedicure and my daughter is done with her nails and toes yet my fingers are still wrapped. I had to ask the gentleman who did my pedicure to just file my nails and put clear polish on so that I can leave. I was not only charged for it but my appt at 2 was never fulfilled. I sat in that place for almost 3 hrs just for a pedicure. Sarah Not once said anything she walked around and did 3 ppl nails since I was there. The owner only said sorry but sorry doesn't cut it when they are concerned about making money instead of the integrity. If it weren't for Tan (the gentleman that does my daughter nails) we would never step foot back in this establishment. read more

I have come here in the past and got decent nails. But today was very different. First I waited 30 minutes for someone to even come to do my nails when I was told one second someone will be with you. And then he comes to do my nails, and does two different techniques on both of my hands so one hand looks way better than the other. My nails are extremely thick and chunky. Then I asked for a simple initial design on one hand and he kept arguing with me that the way I wanted it was gonna be no good. Not to mention uneven. And all my skin around my cuticles are all tore up and there's extra polish all around my nails from the first technique that he did...that that wasn't turning out right!!! not to mention they were $70 read more

Grand Nail Spa II - Nail Salons Near Me - Chesterfield, Virginia

I paid $157 for a simple acrylic set and pedicure. They definitely overcharge and the guy who did my nails took forever. He kept overfilling my nails until they broke and he had to start over. They add $10 for manicure when I didn't even ask for one and force you to tip at the end. It's only been a week and two of my nails have broke off. I will not be returning and I don't recommend anyone to spend their hard earned money here. read more

Grand Nail Spa II - Nail Salons Near Me - Chesterfield, Virginia

made me pay $85 for something i didnt even ask for and my nails did not come put like the picture and my nails are popping off easily,lifting on it's on as well,i will not be coming back my nails are hideous. and my french tip isnt right,yall did not give me an experienced nail tech at all. read more

WORST service i've EVER experienced. I complained once and they were yelling at me and my boyfriend and then added on $20 to my bill that was supposed to be $40. I only got my dip for my nails with no extension til or any design and it was $65. This place is run horribly and they do not care about their customers, only money. When I was tipping she asked "only $7?" while leaning over the receipt as I was writing it. read more

Grand Nail Spa II - each nail is bulky and crooked - Nail Salons Near Me - Chesterfield, Virginia

I tried this salon for the first time today and honestly had a great experience. I moved here almost 2 years ago and have been trying to find a home nail salon for forever it feels like. Nail tech did a great job on my gel mani and the salon is really nice inside. I'm not too picky with my nails but anything I asked for, she did with no complaints or questions at all! I'll def be back! read more

Grand Nail Spa II - Nail Salons Near Me - Chesterfield, Virginia

Best nail salon on Hull Street. Great service, quality work, friendly staff. I've never left disappointed and my nails last a solid 3 weeks. Great vibe; never, ever have to wait, easy to get an appointment. Ask for Vivian, Sarah or Tracy :) read more

DO NOT WASTE YOUR TIME! Terrible service.. went in for a pedicure and acrylic fill. One person started on my pedicure then a woman comes and starts taking off my gel while I'm getting pedicure (totally normal) then she starts doing my fill as I'm sitting in the chair. I have both hands crossed over each other and she has the gel light on my lap. Most uncomfortable experience in the world. I have not only have to stay still for my gel pedicure but then have to struggle as this lady is grabbing my hands and nails attempting to do a fill on me as I'm trying to relax and get a pedicure. Nails look TERRIBLE. Didn't even ask if I wanted fruit and just brought it then made me walk out with it because I didn't eat it? The most wasteful place. read more

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Had a terrible experience here today for a pedicure. Walked in and asked about the wait, was told 15 minutes (I don't mind waiting, I didn't have an appointment). After 15 minutes they took me back and sat me in a pedicure chair, where I waited 15 more minutes. As I was about to leave the owner (?) came by and said someone was coming and they filled the bowl and I put my feet in. 30 minutes later the water was cold and I'm still waiting for my pedicure to start. I couldn't leave because I had no towel to wipe my feet. Once someone did come by to start, I chose the Heavenly Dream pedicure and it was a sad disappointment. 25 minute massage? Nope - less than 10 minutes and she literally just barely rubbed by feet/legs. $60 and 2.5 hours wasted. I was so mad when I left what should have been a relaxing experience just made me upset. I won't be back. read more

Grand Nail Spa II - Nail Salons Near Me - Chesterfield, Virginia

The inside is very pretty, they offer fruit & drinks but I did not necessarily love the place. First off the lady who serviced me continued to try and upsell me! I told her I would normally upgrade my pedicure but i didn't have much so was just trying the basic + gel polish which turned out to be $55 btw, $35 basic pedicure + $20 for gel polish. Anyways, she sped thru my pedicure like she was losing money! This was a Tuesday morning so they obviously were not busy and I was not at all holding her up. Then she continued to ask me for add ons..asking did I want designs on my toes or rhinestones all over my big toe. NO & NO!!! The polish was very average! I had to ask her twice to clean the polish off my skin..but again she sped thru the whole process and was doing a sloppy job. read more

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A new spot opened in chesterfield. They do great service. They are still building the business b it give them a try! read more

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I've stayed away from this place because of the bad reviews, until today when I was close by, they were the only place open so early, and I was in dire need a pedi before the weekend. I'm so happy I did! Mary did a wonderful job! I've been trying to grow out the gel that I used to get that was making my nails flimsy. I had recently broken one and they were in rough shape. I got a basic manicure too, with no polish. The bill was $60 for the pedi and $20 for the manicure. I would say it's a little on the pricery side but I've had a hard time finding a decently priced place down on Hull St. They gave me a little neck warmer and a little plate with some fresh fruit. The atmosphere is amazing, the place is gorgeous and I had a good experience today. Will definitely come back! read more

Grand Nail Spa II - Nail Salons Near Me - Chesterfield, Virginia

Luxurious nail spa with treatments options for everyone. The pristine, white decor was gorgeous! Hundreds of colors to choose from with organic options.. The pedicure spa option I chose was invigorating and relaxing. Pampered for an hour! Complimentary fruit, water/ soda. read more

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Amazing nail salon alert! Not only is this place BEAUTIFUL, but it's totally COVID safe! They have really nice barriers and because they're brand spanking new they are already super clean and clearly plan on keeping it that way!! Good prices and I had a great nail tech, Tony. He did wonders with my terrible nails and gave me some tips on how to keep them looking nice. In the photo ignore the terrible cuticles, that's totally my fault (I'm a nail biter) and he literally made them look so much better!! Can't wait to return to those pedicure chairs - they look amazing!! read more

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I went here to get a pedicure for spring break, i looked online and thought it was beautiful, I finish up getting my toes done. Putting my shoes on and i take my socks off and all of my nail polish has come off from my toes.AFTER the lady had adamantly told me that my feet were dry and i could put my socks and shoes back on. I was given expired "medicine" (chemicals) to treat my ingrown toe nail.(after she had put it on my toes twice) Tried to tell me that i needed to go to the doctor but they proceeded to mess with my toes so now they are inflamed. And this morning it isn't looking too good. Very dissatisfied I will not be returning. read more

Very lovely, luxurious place inside.. but VERY inconsistent service and always new staff. I've never had the same service twice there. Some nice people, and some terrible and rude people and never an amazing nail job or massage or anything to brag about tbh. Wait times have been ridiculous at times and most of the staff is not good. Today might have been my last time due to bad service yet again. Please do NOT go to Abby she is rude and has a stank attitude but yet still expected and stalked me for a tip. Told the manager and he did not even apologize. It's a shame because with the right service and staff, this place has potential to be amazing but the low stars and comments on here tell everything so beware. read more

Would give it zero! This place has the absolute rudest staff in the world (Helen). Doesn't matter how good at nails they may be, how they treat customers is disgusting. When I show up for an appointment i booked two weeks in advance and you tell me it was put on the wrong date, yes I am upset. When you don't offer an apology for the inconvenience and essentially tell me to get over myself, I'm beyond mad. And when mistakes are made with scheduling the tech shouldn't try to throw the BRAND NEW desk person under the bus, she should help her in rectifying the problem. If there were just a simple, "Sorry for the inconvenience. Someone else can take you or let's reschedule." According to Helen, "Customers don't come first." I don't need to come first. I would just liked to have had my time and commitment to my appointment valued. Is that hard? Nail techs are all over RVA. Find yourself someone who respects your time and doesn't just think of you as just money in their bank account. read more

It's been less than 7 days since my visit and literally 3 days after 2 of my nails broke off. Do not recommend! read more

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I had an appointment, and was told Sara was not there and asked if I could come back later. I asked what time she would be there, and they said 30 mins. I thought ok maybe she had a family issue... I said no worries, just wrap me and I will wait for her. I noticed they walked ovet to the pedicure area. I said " wait is she physically here, as you said she wasnt" they advised yes, she is just with another customer. Ok things run over... in that case as the manicurist you come over and let me know and give me a heads up, no worries wrap me, or have someone wrap me.... Dont have them lie and say you are NOT THERE! Horrifice customer service! When I shared my concern, and recommened she should have told me or text/ called me to let me know she was behind ( as I happened to be on travel and drove back 2.5 hours to show up on time) she advised she was "busy" I cant make this up. No thanks, not interested in the poor respect for customers. read more

Been here twice so far and they've done a great job! First time I came on a whim and got gel pedicure and gel on acrylic tips and it all came out beautifully! I have had two different ladies and both were great. Everyone compliments my nails when I show them! read more

I came here because my normal place isn't open on Sundays and I desperately needed to get my nails redone before an event this week - and while I am ultimately glad with the end result, I will probably not be returning here. The 3 star rating is because my nails are pretty, but the customer service was terribly lacking. I got hopped around from seat to seat before my pedicure so they could accommodate others who came in after me, the water was SCORCHING hot and I kept telling the employee and she was obviously very bothered by the inconvenience of having to cool the water down. The employee who did my nails kept turning her head while using the drill and kept rubbing my skin with it and nicking my skin - no apologies, just kept doing it. I had an ombré nail design and she hardly put any polish on the second coat and I asked her for a little more and she scooped out a large amount on the nail brush, didn't wipe it off in the bottle, and literally globbed it on my nail. I looked at her and said that wasn't okay, and she immediately wiped it off and did it appropriately. Just very rude, not happy with the customer service at all but again the only reason why this isn't a 1 star rating is because my nails turned out pretty in the end. I don't recommend this place. read more

Grand Nail Spa II - The nails in general turned out pretty - not well blended at all and not even compared to the other hand. - Nail Salons Near Me - Chesterfield, Virginia

I had Tim and he was the best!! Did exactly what I wanted and I will definitely ask for him again!!

I went for a pedicure and the guy who worked on my nails chopped up my skin and toes so badly I didn't finish the pedicure and instead went straight home and applied Neosporin and bandages. While he was cutting/digging into my toe nails, he would wipe them on my bare leg and give me dirty glances. I screamed several times and told him to stop. I was with a group so I felt like I had to hang out because I didn't want to ruin it for them. I have NEVER had such a horrible pedicure. My husband, who got his done too, said his toes were sore today. I want to warn people to steer clear of this place. They don't know what they're doing read more

Grand Nail Spa II - Cut up on edges and raw. I never let him finish or I'm sure I would have been bleeding and missing a toes - Nail Salons Near Me - Chesterfield, Virginia

I had a great pedicure with Harrison and a manicure with Bibi today:) read more

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I went today on a whim. I never get my nails done because I bite them and I'm a little embarrassed. Michael did my nails and made me feel so comfortable, he was extremely detail oriented, and took his time. I seriously recommend him to ANYONE who gets their nails done here. I don't normally keep up with my nails, but for him I will be going back. Such a refreshing experience. read more

Grand Nail Spa II - Nail Salons Near Me - Chesterfield, Virginia

Love the exceptional service I receive every time I visit Grand Nails. Vicki is amazing, my nails are always on point. Danny too is fantastic- he does amazing design work. Prices are reasonable (20%off first visit) and they have a great selection of services especially spa choices for pedicures. I can't wait until COVID is over and their bar is open read more

Grand Nail Spa II - Acrylic overlay with gel polish - Nail Salons Near Me - Chesterfield, Virginia

I was so excited to try this salon! It is absolutely stunning! There were plenty of wonderful things about this salon so I will list those first, but unfortunately my manicure left much to be desired. PROS: 1. Gorgeous facility. It was clean, relaxing, and comfortable. 2. The pedicure was on point! I got the Pomegranate pedicure. This included the usual basics as well as sugar scrub, hot stone massage, and paraffin. I really enjoyed the heated neck wrap as well. 3. Lots of color options. CONS: I had originally intended on only getting a pedicure, but decided to treat myself to a manicure as a Christmas present to myself. I paid $50 for a dip manicure and feel as though I got about $25 worth of service. 1. My nails were painted (dipped). Aside from that, not much else happened. No soaking of my hands, no shaping the cuticles or trimming. No sugar scrub. No paraffin. They were dipped and then buffed with the nail drill. The nail drill was also used to "trim/burn" my cuticles. Never experienced that before. Which leads me to... 2. While the very sensitive skin around my nail beds was buffed with the nail drill it not only burned/tore my skin off once, but twice. I bled two times. 3. The manicure was done during my pedicure. I usually don't mind this at all as it expedites the process, but this time it absolutely ruined my pedicure, which was the original reason I went in. I wanted to relax. This became impossible as I ended up bleeding twice, which already hurt and then alcohol (or whatever it is they put on it to stop the bleeding) stung me sharply. Relaxation over. This was during the sugar scrub massage portion of the pedicure, so that was ruined. 3. Lastly, I received no apology, no refund, nothing. So I am sad to say I will not be returning to this establishment. $100 wasted read more

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Made an appointment for 10:15am for a pedicure. Arrived at 10:10, no one spoke to me til 10:20. I got seated at 10:25 and sat until 11 in my pedicure chair before someone came to do my appointment. read more

Me and my mother came here for a fun little relaxing evening. The place looked very beautiful and we checked reviews before coming in very excited to try this place out! At the very beginning my mother was rushed away from the color by a technician and pressured to do the exact same color as before, giving her no opportunity to even look at the colors. She then sat my mom down and filled in the color. She didn't even bother to remove her dip nails and re-do her nails. And then put normal polish that wasn't even the same color over the nails which will cause them to chip. Then charged my mom FULL PRICE for doing half as much work. Then one lady was picking on my appearance with the other employees and forced another employee to do my nails. Left with one nail chipped, and non smooth nails that have clear brush strokes. Can revive better service for less. Do not recommend, terrible customer service and most definitely will rip you off of your money. read more

I must admit, I've been here several times. The pedicures are usually good but the manicures (acrylic fill) are always different. Some technicians are better than others and even though the price list says $45, I somehow always get charged differently. Tonight they charged me $5 to simply file down my nails. Seriously?? Their billing practices are all over the place. This will be the last time I go here. read more