I'm not sure how they get such high ratings for children. They definitely do not know how to treat children's fears. The reception staff acts like your presence is an inconvenience. They dilated my 6yrs eyes and then left us in a room for 40 minutes giving her enough time to work herself in a frenzy of fear. Then they got impatient with her for her anxiety attack. By the time we left she was in full panic attack. Then we get to our appt for her glasses. The day of radio silence so we thought all was well.... wrong... apparently they tried to call me multiple times. They had my phone number wrong, buy didnt even try to call dad. They then sent an email a hour before our appt as we were on the road to the appt to inform us the glasses weren't in. They gave such attitude when we got in like why did I give them the wrong number... I didn't... they did that to themselves. Plus they also had dads number. They also had all day to send an email and not RIGHT before the appt. Definitely will be will looking for an alternative pediatric optometrist. Do not take your children here. We ended up getting recheck at the Grandville office and they were so kind and amazed at how bad the Holland office messed up my daughter's prescription. read more

Grand Rapids Ophthalmology - A couple weeks apart. Grandville didn't even charge us for the visit because Holland screwed up so bad. - Ophthalmologists Near Me - Holland, Michigan

I just had cataract surgery for both eyes. Being immunocompromised during a pandemic I was concerned about masking and safety procedures. I called ahead of time to ask about these and was assured that staff would mask if requested. I have been back there at least 6 times and each time, had to remind a member of the staff to mask. Once, the response was, "Oh, now I have to go find a mask!" Dr. Tomaselli even once had to be reminded. I saw numerous patients masking and I know from experience, people are shy about asking someone to mask. It seemed as if I was the only one for whom they masked. I feel that if you are treating someone who is masking or at any rate, getting within inches of someone's face, it might be a good practice for all staff to mask. During my cataract procedure, a nurse named Mary Beth had a mask hanging off her nose, not attached in the back, so her mouth was virtually not covered the entire time. In the surgical center. Aside from the masking, there is the issue of impersonal treatment. Not once was I asked about myself or did the doctor spend more than five minutes with me. However, the wait was always at least an hour overall to get in and out of the offices. Not thrilled with the service whatsoever. Staff seemed overworked and unfriendly. The only conversation I heard was complaining about scheduling. I was very surprised that there was no online interaction with the office - for appointments, instructions or anything. Like any other medical facility in 2023! Nothing. I was given papers while sedated to explain procedures and had to call numerous times to make sure appointments were in the correct facility. Overall, not a very professional or satisfactory experience. read more

Great place. Honest doc. Told me I did t need to spend $400 on a par of glasses, get some dollar store readers $ leave them around everywhere! read more

Dr. Monica Fenton is one of the mist caring, professional, patient medical professionals I have ever met. She took the time to clearly and completely answer all of my questions, and her beside manner was calming and reassuring. Thank you Dr. Monica - you are FABULOUS!!! read more

I moved to the area a year ago and when it came time for my yearly exam a colleague recommended GR Opthomology, and specifically Dr. Fenton. They did not disappoint. The support staff and Dr. Fenton were friendly, professional and thorough. I feel relieved to have found eye care professionals who I feel will become a part of my regular health regime. read more

Great eye car business. And a very wide selection of frames to choose from.

Dr. Fenton is talented, professional and kind. The perfect combination in a doctor. I highly recommend her.