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    Grandin Road

    1.5 (169 reviews)
    Closed 12:00 pm - 6:00 PM
    Updated 2 months ago

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    Reviews With Photos - Grandin Road

    Black coming off whilst trying to clean the cheap finish
    Corrine B.

    I ordered a set of 5 "Hacienda" candlesticks in black for $149 (plus $$$ shipping). I just got them. There are weird bumps and lumps in the "wood" and spots where there's no paint...and spots where there are HOLES. The finish itself is like a third grader speedily painted it on with the cheapest chalky paint from the back of the art closet. It's got a dusty quality that I can't seem to get clean. When touched, it leaves marks, and when wiped off, the material snags or the black comes off. Of course, these are made in China, which (shame on me) I didn't check on first. Still, I thought that they'd look better than something in a craft store clearance bin leftover from the 80s. I'd never have even picked them up at a lawn sale "free" bin. So disappointed!! What a sham! *update* I know...in the grand scheme of life, this is a small thing. Wah, my pricey candle sticks are garbage. Woe is me. But in this crazy time, I try to be careful with spending and yet enjoy the little things like making my home look pretty. Hey, I'm here 24/7 now, so it's less depressing if things are changed up. I just think if you're going to charge $149 (plus a whopping shipping fee) for a product, it should be decent. A business should ensure that. I've honestly bought nicer stuff at Michaels. And I just wanted to warn others about the extreme shoddiness of these particular pieces. 8/13 (Changing my rating to 3 stars because I remembered I've order some decent pieces from Grandin. I'll add them to the pics. So I guess it's a crapshoot on quality. I love the stuff that was good quality, of course. Lol

    No replacement parts available!

    my daughter bought mailbox and we need a replacement part that suppprts the copper mailbox. i was told that I could not get any replacement parts for this product. this is a total rip off! now we have to buy a whole new mailbox since we can't get a component. this is ridicilous! worst customer service in the market!

    Lais C.

    So their website only shows good reviews but the truth is that this company don't sell good stuff everything is overpriced for the quality I ordered a desk table it came scratched and the drawer is broken

    Doors do not close. Looks cheap. Wood not like the picture online.

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    6 months ago

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    1 year ago

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    2 years ago

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    7 months ago

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    1 year ago

    Worst customer service. Do not recommend. Go elsewhere. Total rip off. Beware of shipping charges.

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    1 year ago

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    3 years ago

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    6 years ago

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    4 years ago

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    2 years ago

    Great experience returning something we bought. Would definitely use them again. They offer quality merchandise.

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    4 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    I have found many items for home decor and furniture at the outlet for a real bargain! it can be hit or miss.

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    3 years ago

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    3 years ago

    I loved the chairs we received! They are so beautiful in our home, AMAZING quality! They shipped so fast to us, and easily put together.

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    4 years ago

    Tried to order something online. Added it to my cart with sales price and then the price doubled to cover "free shipping." I don't think so.

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    4 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    Page 1 of 5

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    Review Highlights - Grandin Road

    I have found many items for home decor and furniture at the outlet for a real bargain!

    Mentioned in 3 reviews

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    Homegoods

    Homegoods

    4.4
    (5 reviews)
    7.1 mi
    $$

    Seriously, I don't know why I don't go here every weekend! Every time I am here, I do not leave…read moredisappointed. In fact, over the years, I have gotten everything for my house at HomeGoods. They have super cute items! If you are looking to brighten up your home or wanting to swap out some items for more of a seasonal look, you have to check out HomeGoods! Also-- The Mason location is situated right next to TJ Maxx and CityBird: it's a win, win!! The staff here at the Mason location was overly helpful. They were full of smiles and a willingness to help. One time, I was buying a picture that had a little mark on it. One of the staff members grabbed out a magic eraser and helped me try to remove it before I purchased it. Today, I was offered a tape measure to see if the dimensions would fit for something for my bedroom. Nowadays, I feel like everyone is short staffed, but HomeGoods was not. Everyone was helpful and super kind! There were people working the floor, as well as several women working the registers. I saw lots of people who were checking out the store on their lunch break, and I cannot think of a better idea! I left feeling hopeful in humanity once again, as well as with a few items to brighten up my house!

    Are you looking to get lost in a world of gorgeous home items that are actually affordable? Do you…read morelove to decorate? Do you have any home decor taste at all? If you don't, do you like food? If the answer is "yes" to any of these questions then go to this store. It's also always clean, staff is always friendly, and they have a hold of their line system so you never need to wait long to check out. Just make sure you are prepared to mentally replace everything in your house. Also, if you like to cook, I always end up getting lots of great random ingredients, from rose water to vanilla bean paste to chocolate extract to fancy oils. Homegoods really is just my happy place.

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    Grandin Road - furniture - Updated July 2026

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