Good experience, very helpful. thanks to Tra'Seay for guide me to the app. yo renew our leaseread more

Apartment is okay nothing more. Lived here little over a year before new management raised rent to…read morealmost 3 thousand a month which is ridiculous considering all the college students living there. Roaches, spiders, ants you name it upstairs complex has it, can't imagine how bad downstairs complexes are. Houses across the street constantly have loud parties all through the night. Sketchy neighborhoods surrounding the complex and lots of police activity. Garage is tiny and has caused accidents multiple times. Genuinely just not the best option if you are trying to find a more affordable and cozy place to live.

I lived here for 3 months and so far it's been a great experience. We've only had one maintenance…read moreissue and it was fixed the same day. The other residents are respectful and friendly from my encounters. There's a lot of kids that live here that like to run around on scooters and e-bikes on the weekends-they can be a little noisy but it doesn't bother me. The property manager, Gigi, has been so helpful and kind with any questions I've asked. Lots of open parking and no sketchy weirdos loitering around. I have never seen the dumpsters overflowing- the trash is collected multiple times a week. I do find a spider in the unit every so often but it's definitely not a pest problem. Never had a package stolen so far! I'm really enjoying this place!

Don't let the appearance of this complex fool you. At first glance, it looks like a quiet and safe…read moreneighborhood, but that has not been my experience at all. During the 10 months I lived here, I had my gas siphoned, a SWAT team break down a neighbor's door during a hostage situation, and another neighboring unit where a drug-addicted couple had frequent violent altercations. The situation became so bad that I had to call the police over a dozen times during my short time living there. The most frustrating part is that management has received complaints about these issues for years. They will tell you they care and that they are addressing the situation, but nothing actually changes. The responses often feel dismissive and unhelpful. What ultimately pushed me to write this review, however, was how my move-out was handled. Although I moved out before my lease ended, I made every effort to leave the apartment in excellent condition. I had the unit professionally cleaned, including the carpets, and had all holes patched and painted. After the pre-move-out inspection, I even provided management with the invoices for these services. Despite this, I was still charged nearly $500 in additional cleaning and painting fees. I was also charged an incorrect $450 rent balance, even though management had previously confirmed that I had paid the remaining rent and utilities owed. Even after explaining this and providing documentation, they still refused to return my full security deposit. Overall, the experience was extremely disappointing. For the price you pay to live here, there are far better and better-managed options in the area. I strongly encourage prospective renters to carefully consider other properties before signing a lease here.

Elizabeth was a huge help. I went in the office needing something done and she was able to help…read moreright away

Warning to anyone considering moving into Prominence Apartments…read more My experience living here has been very disappointing. Before signing a lease, here are some things you should know: 1. The kitchen range hood has no external exhaust system. When you cook, smoke, grease, and odors stay inside the apartment instead of being vented outside. 2. Parking is a constant problem. Even though residents pay for assigned parking spaces, other people often park in them, and management does not effectively enforce the rules. 3. The lease term was misleading. I expected a standard 12-month lease, but it ended up being a 15-month commitment, which was not clearly explained. 4. The appliances are old and unreliable. Several appliances broke during my stay, causing unnecessary inconvenience. 5. The stairs are very steep. This can be difficult and even unsafe for families with children, elderly residents, or anyone with mobility issues. 6. Management was unhelpful. Mr. Torres did not address concerns in a timely or satisfactory manner. Communication was frustrating, and many issues remained unresolved. In addition, I was charged extra rent that I believe was unfair. I strongly recommend doing thorough research before signing a lease at Prominence Apartments. My experience was frustrating, and I would not choose to live here again.

My husband and I moved in here three months ago, and things have been nothing short of excellent so…read morefar. The amenities, cleanliness, and organization of this complex are all top-notch, but the main factor for Block C's success has been its leasing office team. Jessica gave us our first tour of the place in March, and actually REMEMBERED us nine months later when we were finally ready to apply and move in! She is a gem. She is so knowledgable and patient, made us feel very recognized and welcomed, and facilitated a smooth move-in transition. Not many leasing companies seem to get this right - but Block C does: attention to detail and genuine care make ALL the difference to a resident! And we definitely felt that with Jessica. More recently, many of our interactions have been with Sara, who has been nothing short of an angel. She is professional, she is knowledgable, and always willing to help. After we were approved, she helped us on move-in day and made sure we got everything we needed. But her care did NOT stop after that first day - she answered questions and coordinated repairs for weeks after that! She is so quick and responsive each and every time we correspond with her via email. She has helped us with storing our packages when we are out of town, accepted and coordinated larger deliveries for us, and paid rapt attention each time we had a maintenance issue. Each time there has been a maintenance request, she's made sure not only that it simply gets done, but also that it gets done to our satisfaction, and she doesn't just promise that it will and forget - she actually follows up and sees to it herself. You have no idea how much peace of mind that lends a resident, and I am thankful for it every day! Both Sara and Jessica go above and beyond by not only getting things done, but being SO cheerful and prompt with everything they do, and I marvel at their patience and energy! We strongly believe that the best decision Block C's administration ever made was hiring Jessica and Sara. It takes great people to run a great office, and they have been amazing and deserve all the praise (and all the bonuses!) in the world. I know John has been a big part of this as well - he takes care and genuine interest in the operations of the entire community (which I bet is no easy job!) and is very attentive to our needs and our maintenance requests as well. The whole staff has an amazing attitude of service, pride in ownership + stewardship, and attention to detail, and I can tell he leads by example. And it is not just the staff's kindness that makes this place so great - it is genuinely a good place to live. The organization of the complex as a whole that makes me proud to live here. FOBs instead of keys? Genius. A remote door unlocking system for main entrances? Seamless (Why has the housing industry not applied this broadly yet??). A parcel pending package delivery system? What a life-saver. A mixed parking system? Best solution to the parking problem I've ever seen. Everything about Block C makes SENSE and is beautifully executed for the resident's ease and comfort. It truly is the future of the leasing experience. And on top of that, the security team and the maintenance team are effective and responsive. What more could you ask for? As a young millennial, I've lived in my share of apartment complexes in and around southern California. At Block C, one of the main differences is that the whole staff makes us feel not like a burden (which is how I'm used to being treated by rental offices) but instead like appreciated members of their home and family! The complex itself is well-kept and well organized, and I couldn't be prouder to live here. Thank you! -Mr. and Mrs. Javier + Amanda Gonzalez

DO NOT MOVE HERE!!! We took over a lease and lived here for…read more9 months. The communication for taking over the lease was very slow. When we did move in, the charges we had on top of rent were way too much. We had to pay an extra $125 every month for a second parking spot. The utilities were a joke! We were told there was solar.. our "solar" bill was around $150 a month! For a 574 square foot apartment (when we both work full time outside of the home). Every single utility is charged for. Gas, solar, water, pest control, trash, sewer, service fee. And then the parking garage... we were grateful we never got into an accident! The way the PIMA students and other residents drive through this structure was ridiculous. They went way too fast around corners and did not look. My fiance saw someone hit a parked car and told the leasing office, not sure they did anything about it. When our lease was close to ending, they never reached out to us about signing a new lease (which we were not going to do), once the month out time hit, I emailed them and they told us we had to give 30 days notice, even though the lease was ending. This caused us having to pay for a few extra days. When I scheduled the move out inspection, the guy arrived the last 4 minutes of a two hour window, and then told me they would be lenient because we had taken over a lease. That was not the case (lack of communication between management and maintenance?). After moving out, they sent us the move out inspection and charged us $200 for drywall repair, but another document they also sent said $50/hr for 2 hours, which should have only been $100. Luckily I caught it and got the full refund. But quite scammy! I could go on and on... the loud roads and freeway in the middle of the night, the construction that did not stay within their hours, but I hope you can understand how bad this place was. Yes there were a few nice things (nice gym, new appliances, walkable location), but these things do NOT outway the bad.

If I didn't have to leave I'd stay here forever. I've stayed here for several years and Tony and…read morehis team have always been incredibly responsive to any issues that I and the apartment have. Both the interior and the exterior are lovely with constant improvements and attention to detail. The surrounding area and community are nice with friendly neighbors and pets. Overall I can't praise Tony and his team enough as they made myself and my family's experience in Oceanside enjoyable.

This place is quiet and it is affordable. The landscaping is nice and the staff are very friendly…read more That being said, I guess you get what you pay for. This place is very very old and run down. They don't upgrade or fix anything, they just paint over things. It's very run down, especially the pool and laundry area. The pool has blue tiles that have turned black and there are chips and cracks in the concrete all along the pool. The inside of the pool also has black stains and cracks. It's a sore sight. The washers and dryers either stain your clothes, don't work, or someone steals from you. They've been raising our rent $50 every year for the past several years. I'm not sure where the increases in rent are going other than contributing to the owners Tesla.

Lauren is the best and has made the entire process of living here super easy. Very professional and…read moreorganized. Thanks you!

Lauren is the nicest manager we have ever had. Very sweet and thoughful . I hope everyone can get…read morethe same 5 star experience that I got.

The staff is incredible! Mia the leasing professional is super knowledgeable, respectful, and…read morealways willing to help. She also does an amazing job at creating a welcoming/comfortable community! Javier the service supervisor is quick, efficient, and incredibly mindful of your space. I loved my time at alcove and I'm very sad that it is ending. I would 1000% recommend living here both for the staff and the community!

My experience has been great so far my partner and I moved in about 2 weeks ago & right as we…read morewalked in Mia was there to help, she is the best! always is there to answer any questions, very helpful and knowledgeable!

I love living here. Building doesn't seem/feel old --…read moredishwasher and washer/dryer works good in my place. They fix stuff fast, cats/dogs okay up to 50 something pounds, max 2 pets per apt. Lots of pretty bushes, grass, flowers for my cat to play with. Near the freeway, but not toooo close. Nice kitchen space. It's right by CSU San Marcos too. Yayy

This review is for The Avenue at San Marcos, formerly known as Gables San Marcos. I've been living…read morehere for almost 3 years now and loved the old management but the recent changes here are forcing me to leave. My lease is almost up and they want to raise my rent $300, making it over $1700 for a one bedroom! I like the complex. I have pleasant neighbors and my section of the complex is usually pretty quiet. The grounds are well maintained The apartment is lovely and I feel spoiled with my washer and dryer, but with the new updates we lost our amazing AC unit for an "energy saving" unit. Its not actually an AC at all, its a heat pump and it does absolutely nothing to cool this hot apartment. When I asked if I could have an older AC unit put back in I was told that it wasn't possible. This summer was pretty much unbearable with my indoor temperature being in the high 80s all night. (They should probably take "Air conditioner" off the amenities list....) Finally, I am writing this review in hopes that the new leasing office gets this message: How hard is it to give more than 24 hrs notice before entering our apartments? For a scheduled inspection we should be given at least a couple days notice just out of courtesy. This is a pet friendly apartment and I have a dog. I would really like to be here when random termite inspectors come and freak my dog out. We've been getting 24 hours notices 2-3 times a month which is not enough time to make arrangements to be present when strangers are trooping through my apartment. The old leasing staff would tell us the reason for entry and they would post notices at least a few days before which was MUCH appreciated. Hopefully the new staff can smooth out these issues but for me the price isn't worth it anymore.

As I'm moving out, I just wanted to say a huge THANK YOU to the team at Camden with special mention…read moreto Amy, Brittany, Carlos and Josh! Camden was supposed to be a very temporary move, but I ended up loving it and staying well past my time. The team at Camden truly cares about their residents which is super rare when you're dealing with a giant corporation such as Camden. They went above and beyond and were way over accommodating! Honestly the only issues I had during my time living here was the valet trash service (complete joke), inconsiderate dog owners and the lack of security to monitor late night pool parties, drug deals and fights, car break ins etc. I witnessed all three while living here. With the cost of rent to live here, security seems like a no brainer.

Honestly, This community has been frustrating. The online portal has been down two months in a row…read moreand as someone who travels regularly, I cant access anything online and now have to drop off a check. The technology fee is high, and there is always non-community members using the pool. I ended up cutting my lease early so I did't have to deal with it anymore.

I've lived here at the Tuscany Hills Community for seven years and going. I can't even imagine…read moreliving anywhere else. This is home! They have been renovating the last couple of years and when they're finished, this place is gonna be gorgeous! I love that the owner of this community is also the management team. That makes a huge difference. Another thing that I love is their maintenance team is absolutely the best! Especially Steve, who is so nice and so helpful and you put in a request and it gets done the same day for the most part. Steven, the maintenance manager hires the best guys on his team and every single one of them are fantastic. I guarantee you you're not gonna find a better place to live than Tuscany Hills Community!!

Wow! Monica and Angie made my transiting living here so smooth and easy! The leasing office has…read morebeen nothing but communicative and helpful with all the steps to making my living experience here worth while. In all my experiences at other apartment complex's, this has BY FAR been my best, and favorite experience living here at Tuscany Hills, thanks to Monica and Angie. Whenever I come with a problem or issue they always give their full attention to making sure I feel heard and that the problem gets resolved, and I am beyond thankful for the whole team for being so helpful!