I was so impressed with the service that I received. I needed help and was unsure of what product…read moreto purchase for my hair. The young lady not only came to my rescue, but she showed an interest in making sure I received the right product. She even showed me the color that would work best for me. I honestly felt good upon leaving the establishment and the produce she recommended worked great!

Huge beauty supply store. A lot of everything. Very large wig and weave selections. The store was…read moreclean and the associates were stocking shelves and cleaning. Large parking lot out front which is free and appreciated. Check out was quick and painless

Absolutely cramped and beyond over priced for shitty clothes, the whole store is run to target the…read morefew people in this area that actually want stuff like this. Very sad

I walked up to the door of this establishment at 7:50 the lady then told me that they were closed…read more They close at 8 because I shop at the Conyers location also I then called and asked for the owner. He then was very apologetic and asked me to go back to the door it still wasn't 8 at the time. I seen the lady talking on the phone but she still refused to open the door she just stared. It took me 20 minutes to get there and it would take me 40 minutes to get to Conyers. I am so done. She probably was the owners wife. She definitely had no fear. I was about to purchase at least $80 worth of Kera Care products and I informed the manager of this. But now I will be going somewhere else. I guess my money wasn't good enough.

This store was filled with my favorites!! Clinique, Estée Lauder and a few other prestigious…read morebrands. I was in love at first sight. I purchased a large bottle of my regular clinique facial toner, cant run out of it.. and I purchased some perfume, Estée Lauder, Beautiful Magnolia. I absolutely recommend that you pay them a visit, you will be happy you did. The price for these brands can't be beat.

I drove a significant distance to visit The Cosmetic Company Store on Sunday, February 15, arriving…read morearound 3:30 PM, only to find a sign on the door stating the store was closed for an hour for lunch. While I understand that employees deserve breaks, it was disappointing to see the store closed in the middle of the afternoon on a weekend -- especially without additional staff available to keep the store open. Since I had made such a long drive, I decided to walk around the mall to pass the time rather than waste the trip. About 30 minutes later, I called the store to check if they were still on lunch before walking back. The associate who answered the phone had an unpleasant attitude and informed me she had 30 minutes left on her break. I politely told her to enjoy her lunch and that I would return shortly. While waiting, I observed several other customers approach the store, attempt to open the door, and leave visibly frustrated. It's unfortunate that there wasn't adequate staffing to prevent closing during peak weekend hours, and the customer service over the phone added to the disappointment. I hope management can address staffing and customer service concerns moving forward, as this experience was frustrating and not what I expected.

Took my braids out and did not feel like doing it so I booked a next day appointment to get a deep…read moreconditioning treatment, clarifying treatment, hair cut and blowout by Karen. She did an awesome job. She's very friendly and professional, gave great recommendations for what would work for my coils and my hair looks great! I highly recommend her.

Today 6/12, I went into the store to purchase two color correctors, eye liner, and some Lancôme…read moreproducts I had run out of. I couldn't match up my concealer and waited my turn to ask for assistance. I also had questions about a couple of other products. Once the two customer service people were finished with the customers they were assisting they walked the opposite direction from me. I came back around the corner and one of the ladies was putting on make up ignoring me and the young man walked away again. I had been in the store already 30 minutes and was never asked once if I needed anything. I absolutely love Ulta and have patronized many of your stores in Indiana, Tennessee and Mississippi and was always promply greeted. I've had multiple salon services and for birthdays and holidays I would always ask for gift cards from the store because I loved how helpful everyone was. I had stopped going to Sephora for over 11 years because I loved the customer service Ulta had. Unfortunately, today will be the last time I visit this location. I will return to the one in Peachtree City to give Ulta one last chance. Because I didn't have time to drive there today, I went next door to Sephora to make my purchases, where I was greeted when I walked into the cosmetics section in Kohl's. I'm not asking for anything for my inconvenience, I just ask that your other patrons are not treated like this.

Very underwhelming. They are supposed to open at 10:00am. I called at10:15am and again at 10:40am…read morewith no voice message or answer. I never made it to the front door. You only have one chance to make a first impression and you couldn't pick up the phone.

This is my second time here . I didnt like my previous experience, but it's convenient close to my…read morejob so I gave them another try. The customer service sucks the older lady with glasses is so rude. She told me my toes where ugly because I got regular polish instead of gel. I'm allergic to acrylic so gel breaks me out as well. She told me to just move , move when I was trying to check out and proceedes to grab my card out the card reader. yeah I don't recommend maybe the other staff Is friendly but definitely not her.