Shop here first! Beautiful gallery, competitive pricing and exceptional service. We had the pleasure of being assisted by Amber Bloom. She is knowledgeable, professional, thoughtful and has the bonus of a fun personality. read more

I would not recommend this store to anyone. I was in the store for over 45 minutes and during that time, no sales person ever asked if I had any questions or needed help. I was prepared to purchase new bathroom faucets and a shower system today but because of their lack of customer service, I'll give my business elsewhere. read more

We were referred to GBP by our contractor. Having never been into their store, we were unsure what to expect, and apprehensive about product selection for our major master bath remodel. Amber Bloom was just terrific in walking us through all the choices, finding out about all our options, and very patient with our questions. She was delightful to work with. I recommend her highly. read more

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We recently completed a 6 month major remodel of our home to include all principal rooms. Granite Bay Plumbing came highly recommended by our GC , Ken McGrath . Our primary contact at Granite Bay Plumbing is Amber Bloom. Most of our plumbing supplies were sourced from GBP with a lot of guidance from Ken & Amber. We completely remodeled our 3 bathrooms including the Master Bathroom and the Kitchen. Each room was gutted to the stud walls. Although we remodeled an older home in Pasadena 20 years earlier building & building product knowledge is not our strength. Products purchased ranged from bathroom & kitchen higher end faucets , sinks, shower components ( including elegant & functional grab bars for people our age who may well need them sooner than later ) , pop down sink drains , air activated disposal switches etc. Every product was color coordinated to the needs of the customer. A complete remodel requires a lot of coordination and GBP was there for us . We were kept informed of any back orders or supplier errors . Amber was very involved with any hiccups and kept our GC & the home owners fully informed about action plans to resolve any supply gaps. Granite Bay Plumbing sell higher end plumbing products and , as such, they serve perhaps more discerning customers. They make every effort to ensure total customer satisfaction even if the customer has a change of mind on a few items from what was originally ordered. We had such a situation with our 2 kitchen air activated disposer switches . We preferred one look over another and Amber worked with her supplier to get us what we wanted and we are very appreciative of her extra efforts. Associates work seamlessly at the store to ensure the customer has a great experience. They are informative and very polite . This is so important for customers who need a lot of help & guidance to purchase the correct product for their project. We have been totally satisfied with our experience and highly recommend Granite Bay Plumbing read more

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Worked with Wilson Construction https://www.wilsonconstructionco.com/ who recommended Granite Bay Plumbing for our bathroom remodel. Amber did an amazing job taking time to work with us by identifying quality plumbing fixtures that met our expectations and budget. Although I made an effort to search the internet for better prices on every itemized fixture I was unable to find any better value. Amber made sure the many fixtures we selected were delivered on-time. We really appreciated the time she took to understand the bathroom/shower design experience we desired. If you can't find the perfect plumbing fixture at Granite Bay Plumbing, it doesn't exist. The selection is huge. Don't bother with any other plumbing design/supply center. read more

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We chose Granite Bay Plumbing for all our plumbing needs during our recent primary bath remodel, and Amber Bloom was exceptional from start to finish. From our very first meeting, she listened carefully to my vision and worked tirelessly to recommend products that perfectly aligned with my style and budget. She made the process fun and I loved her sense of humor. I met with Amber several times at the gallery, where she patiently explained the features and functions of various options, helping me navigate the many choices available--from toilets and sinks to showers, drains, faucets, and more. The end result is a bathroom that's not only beautifully modern but also highly functional--even better than we envisioned. Amber was warm, professional, and attentive to every detail, ensuring the order was correct and delivered on time so we had no delays. We had a small issue with one of our faucets and Amber was quick contact the manufacturer and get it fixed for us. Her dedication and expertise made all the difference; we felt confident with her guidance throughout the process. Granite Bay Plumbing exceeded our expectations, and we couldn't be happier! read more

We bought all of our kitchen remodel fixtures from Granite Bay Plumbing and couldn't be more pleased. Recently we had a warranty issue and Michelle came to the rescue......such GREAT customer service. read more

Complete rip off artists. Greedy pushy and unhelpful. Goods are overpriced. Stay away.

What can I say.. actually a lot! I love this place I worked with Amber and she made all of our plumbing project needs come true! She helped make sure products were in on our timelines and also shared expectations when it came to delivery timelines prior to ordering - which was super appreciated. Amber goes ABOVE and BEYOND!!! She makes the process of buying simplified and if there is anything you need additionally in an order she'll let you know. If you are looking for fabulous customer service, a great selection of quality plumbing products and people who care about your renovation or new build construction project look no further! read more

Amazing customer service, great selection, AND fantastic prices. We were so incredibly impressed by Michelle's knowledge and customer service. She knew exactly what to recommend and was extraordinarily patient and knowledgeable. She followed-up by phone and email exactly when promised, looked for alternatives for us, and even assisted us by recommending measurements for handles based on our cabinet measurements. In addition, the prices were significantly less than their competitors - even better than the online sites. read more

Huge selection of cabinet hardware. If you can't find something you like there then it may not exist. Very knowledgeable & helpful staff.

I have been working with Amber who has been great through this stressful process! She has had many helpful suggestions based on getting to know my tastes and has helped me to navigate choosing a multitude of vanities and fixtures for my complete home remodel. I highly recommend working with her. read more

We had our Master Bathroom remodeled and Amber Bloom/Granite Bay Plumbing did a fantastic job coordinating our project with our Contractor!!!! Amber made it easy to decide on designs, etc., acting as our design assistant. I will be working with Granite Bay Plumbing Gallery on our next project. read more

If you are remodeling or building a home, this is the store you need to visit. Their customer is the best! I visited the store several times, as we were remodeling our master bath! I worked with Amber and she was awesome. She assured me, everything I was picking out would all go together. She also guided us in the right direction with faucets, lighting, and everything you need to remodel. Thank you, Amber! I'm loving my new bathroom. read more

Amber was super helpful in making sure we got the best toilets and sinks possible for our pediatric clinic restroom renovation! Every time a kid misses the toilet bowl, I think of her, as the skirted, one-piece toilet is so easily cleanable! Thanks for the guidance and the giggles! read more

Excellent service and attention. Jason and Jan were wonderful at helping me select items in my budget allowance and in line with my style. They were timely in follow up, delivered as promised and were so kind. I cannot wait to live in my house and start living and using these beautiful fixtures. I cannot recommend this store enough. I visited several other popular stores in the area (Fergusons and Brothers to name two) and received friendly service too but the above and beyond attention and courtesy from these two made all the difference. They really care about you, your needs, your budget and giving you the best. Go check them out. read more

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I have been working with Amber who has been great through this stressful process! She has had many helpful suggestions based on getting to know my tastes and has helped me to navigate choosing a multitude of vanities and fixtures for my complete home remodel. I highly recommend working with her. read more

Granite Bay Plumbing Gallery-STAY AWAY. PSA: I will Never use Granite Bay Plumbing Gallery again. I had been working with them for over a month on my fixtures with many difficulties in the communications. I paid for my products in full, however I wasn't aware I wasn't charged for one faucet as it was not outlined in the balance of the multiple bids that went back and forth. I was told I had paid in full and just needed to pick the items up. When I messaged the rep on Monday letting her know i was coming in on Friday, I asked if ALL the fixtures were in. She said yes. We drove 45 minutes to get there and learned that, that was not the case. I won't go into all the details about the issue with my sink, and the communications that preceded this experience, but basically I returned it because it didn't come in the expected time period as the rep initially told me it was in stock. I specifically needed an in stock sink when the cabinetry was being built and the sink didn't make it. However, interestingly I was able to get the same sink from Home Depot in two days when i had to call and find out if the sink came in- which again is a whole other story. I spoke to the account rep about returning the first item and getting a refund. After learning the faucet was still not in after 6 weeks and we needed it next week, my husband went back in to return the faucet as well and somehow ended up owing money. Because I was confused, I went back in to get clarification because I made all the purchases and knew what I had paid and the sequence of those payments. Sarah the manager, immediately POPPED off on me where I had to ask her why she was speaking so aggressively. (I was just trying to understand why when I returned two items that I ended up owing money.) This was the MANAGER. She responded "because I'm busy and I already explained this." She spoke about 100 miles an hour and flipped through the paperwork with a pressed annoyed tone highlighting items and interrupting me when i was asking questions. I told Her "we are all busy there is no reason to speak to me like that." I had to ask her three times to calm down and slow down so we could work through it. She snapped at her employee, Erika too. In the end the easy solution after talking through it was we discovered I didn't actually pay for the faucet so I shouldn't have a refund for the faucet. Super easy to explain it that way instead of flipping out. So in other words, the faucet likely did not get ordered as it showed a zero item on the invoice. So instead of apologizing and saying, I'm sorry you actually didn't get charged for that faucet she was frantically trying to show me that I was an idiot for expecting a refund..... for an item I was told I paid for. I had no idea the faucet I was there to pick up was not included because it was listed on the invoice! I cancelled the sink and the faucet and one other item that was on the invoice which was also "back ordered" but not needed because it was for a second sink hole for a single sink. So the sink I never got was supposed to be a single hole only but a flange and strainer were ordered (or not ordered as I learned) - just a mess. I was a repeat customer here and I try to support local small business. Never again here! I went to Ferguson instead. BUYER BEWARE. There was six weeks of more confusing communication prior to this, but this was the absolute worst end to an already unnecessarily confusing situation. PS this was varying plumbing fixtures and a $3000, this was not just one $260 faucet. As of this post the $622 refund for the sink has not processed, however it was a Friday when this happened so I may see it next week. read more

Best showroom around! They have such a huge selection of high end fixtures and accessories for kitchen and bath remodels. Great staff, selection, service and pricing. read more

Granite Bay Plumbing Gallery - Kitchen & Bath Near Me - Granite Bay, California

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We used Granite Bay for all our plumbing needs on our recent whole house renovations. Sarah George was excellent from the moment we met her, she listened to us and worked hard to ensure products she showed us met the style and look we wanted as well as fit out budget. This was a huge project as it replaced and added many new fixtures. We met with Sarah a few times at the gallery where she took the time to show and explain the functions and features of the various fixtures. Who knew there were so much to consider and so many choices!! From toilets to sinks to showers and drains, from lighted mirrors to bath fans and more. We love how it makes our home not only functional, modern but beautiful to look at. Sarah was professional, warm and friendly and took care of every detail. She ensured the order was correct and quickly fixed any issue. Working with Sarah made all the difference as we knew we had a trusted adviser who looked out for our satisfaction with excellent service! They will not disappoint!. read more

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Amber helped me pick all sorts of fixtures for my new bathroom. When she didn't know the answer, she asked someone else on staff, who was also very knowledgeable and helpful. Prices for most items were reasonable. The showroom is huge and laid out all our choices. I would definitely recommend Granite Bay Plumbing! read more

A very nice, complete display area, exceptional customer service. Wish we found it sooner.