Great customer service, and we think a good price for the stone and labor. We will hopefully have it installed in April, so we will have to update the review then. read more

I have to start by saying that it's amazing to see how far a single slab can go... the seams are almost invisible! Though our kitchen experience wasn't perfect, we would highly recommend Rod and his team for any project. He has the heart of a teacher, and wants the best for his team and his clients. He went above and beyond and gave us window sills and a backsplash for free because he already had the extra material on the slab. He even came back two weeks later to make a few adjustments and ensure that my wife and I were happy with the finished product. We love our new counters and would happily call on Sierra Soapstone for projects in the future! read more

I truly can't say enough about our experience with Sierra Soapstone. From the first time we met Rosemary, through the templating, and the very exciting installation- it was a very impressive and positive experience. You first have to figure out that soapstone is what you want. Duh. It is! You then have to find your slab... I swear ours spoke to me. It is gorgeous. Then the planning and execution. The templating process was fascinating to me. I'm a real behind the scenes type of gal. Ben is such an artisan. He knows soapstone; He is an architect of it. He took an idea I had and not only brought it to life, but completely elevated it. We did most of our renovation on a tight budget, but splurged on the soapstone and it was SO worth it. It's not just the final product, but the journey to get here. I hesitated a few times on the extent of the project, but Rosemary had the expertise and intuition to guide us to what we now LOVE. When I'm in our kitchen, I appreciate the counters and am so grateful to have found this company- these people with which to create it. Thank you so much!! read more

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They are not open on Saturdays. This is not a negative review it's just incorrect information that they are open on Saturdays It was a long 300 mile trip to find that out read more

So happy with Sierra soapstone! From finding the right piece with the help of Rosemary, to their follow up and professionalism. Plus it is absolutely gorgeous in my kitchen. read more

Do business with them! No nonsense, professional and extremely friendly. They do business with integrity and relationship at the forefront! Had what we were looking for in a matter of days after placing the first call. Ask for Rosemary, she rocks! 5 STAR! Tim read more

Our experience with either Sierra Soapstone or the company that has since bought them out has been ridiculous and their customer service was very apathetic. We had an installation scheduled with a window of 1-5 PM and they showed up at 6:30. We had no choice because other work was contingent on this getting completed. We tried calling to get updates during the window to no avail or the phone was not answered with a mailbox that is full. After the job was done, we tried to resolve our concern and were met with apathetic customer service; they had no concern for our schedule or circumstances. I was told on a Wednesday I'd be called back that night or the next day and after a week I have given up on having anyone call me. If you have an option to go with another company I would strongly suggest that you consider doing so. read more

Sierra Soapstone is the best! I would highly recommend them! My countertops turned out beautiful, exactly what I wanted! I Love them!! Rosemary, Ben and Nick were all wonderful to work with and they met the timeline we scheduled, to the day! They were very clear with everything I needed to do before the template and install and allowed me to make several changes before signing the contract. There were no hidden fees or unexpected cost. The price was the price! They made it all really easy. I only gave 4 stars for this reason: The day of the install I made sure (per the instructions I was given) that I had all the sink parts necessary, so they could make sure everything fit properly. I asked several times, while the installers were there, if they wanted to look at the sink parts (faucet, dishwasher air gap, drain flange), but each time they said no. The next, day my handyman came to install the sink parts only to discover the drain hole that the installers cut out was too small for the flange. I immediately called Sierra Soapstone to let them know the problem and was told no one could come that day to fix it, but I could sand the whole bigger myself, for an immediate fix, because that's what they would do. So that's what my handyman did, for an hour, that I had to pay him for, when I had already paid for the sink to be built properly. Needless to say, I was a little annoyed. The situation could have been avoided had they made sure all the parts fit before they left, like I offered. In the end, everything was put back together properly and I would still highly recommend them, but I would insist they make sure everything fits properly before they leave. read more

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We lost our home in the Camp Fire in Paradise , Ca. Prior to the fire we were in process of remodeling our home. We were working with Sierra Soapstone. They were very understanding of our situation after the fire. Rosemary is awesome and went out of her way to help. read more

Loved working with this company. Rosemary helped us every step of the way from figuring out what material we wanted to the final installation. Beautiful work! Highly recommend Sierra Soapstone! read more

I would have to say that we had an awesome countertop experience with Sierra Soapstone.. I shopped around and I felt comfortable with their bid so we went in to the shop and met with April, She's a busy multitasker that really knew her product and answered all of our question, helped us pick out our slab (which they had in stock) and she was also quick to make changes as we adjusted our design. Rod (the owner) came out to measure and make the template. Good dude and gave us suggestions on a couple ideas we were not originally considering. (window sill, drain board and runnels) My wife wanted them immediately, I wasn't sure... now that they're in, I'm glad we did it Kyle and Mike came out to install. They showed up on time and were super cool. They were clean, efficient, good humored and patient with a couple homeowner watching them work. They did a super job and we couldn't be happier. I ended up getting about 5 estimates and did my research.. I'm definitely happy with my choice.. read more

As this is my second soapstone counter, I have a real point of comparison. Sierra is superior to the company I used previously. The finished product is better, the cost was lower, truly-- all my expectations have been met and surpassed. My countertop is stunning. My sink is perfect. read more

Back story: had bad experience with pacific crest granite in northern ca. Spoke to Rod regarding the problems and got advise. Rod went out of his way to come to my hm. (6 hours away) He was professional, very knowledgable about soapstone and honest. Thanks to Rod and April we settled the issues. I would recommend Sierra Soapstone in a heart beat. Great guy great service great employees. He knows his stuff. Thumbs up all the way! read more

Sierra Soapstone just installed our counter top. It looks amazing and they were great work with. April helped guide us toward meeting our budget and provided us with any all knowledge we needed. Rod did our template and worked with us for the best layout. They were very prompt and met every target date that was planned. I talked with many other companies and read lots of reviews before deciding Sierra Soapstone was the best. I will use them again for any other counter top needs. read more

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We started off looking at all the same Granite Marble Places in San Leandro and the surrounding industrial areas here in the bay area. Everything was mostly the same and of low quality. Stuck in the late 80's and 90's feel. Our designer wanted us to have a look at Soapstone!! The one place here in the SF/Bay Area were too high in price: wanted you to pay for the whole slab and whatever waste, pay for template fees and other adds. The stone is beautiful but we almost lost our hope there. Lucky we did a search on yelp and found Sierra Soapstone. We called them and they called back and said we could meet with them on a SUNDAY!! At 8 am!! Which worked perfect for us!! We drove from San Ramon to Rocklin and got there right at 8 am and was met there one minute later by Ashley. This being a sunday she gave us the royal tour and showed all the slabs in our color spectrum. She was very patient and kind answering all our questions and recommending her favorite. We felt so comfortable being there and working with her that we bought the slab( the actual amount of SQ FT not the unused portions) and then gave them an estimate for installation. Their price was so far below what was presented in SF that we new that we could have the counters we really wanted and not settle for the standard junk. Drive a little save a lot I guess. The estimate did not charge for templates and other little fees that were part of the other game. John and assistant were prompt and clean with the templates and the delivery and installation of the counters. Coming from Rocklin to the east bay they were on time, very polite and educational with what they were doing. Comfort level very high. I am sure my wife would agree that the counters are INCREDIBLE...our hum drum oak cabinets and cream tile countertops is now a French Country Masterpiece. Sage green antiqued cabinets (Old ones repurposed) and the Cinza green soapstone countertops!! Wow!! When we are 100% done will post up some pictures. When I rub down the counter with the mineral oil at nite, I step back and am amazed at how beautiful the counters are. Ashley actually sent pictures the day they were being cut. Communication was at our level and always accommodating and a request to have install on a Friday helped us so much with getting things put back together over the weekend. Highly Recommended!! read more

Unbelievable company. Showed up on-time, answered all questions completely and promptly, gave us a very competitive price, and the new kitchen countertops are absolutely beautiful. In short, Sierra Soapstone wildly exceeded our expectations. This is our 4th kitchen remodel (in 4 houses across a few decades), and this counter top is the best we've ever had; it's not even close. We went with the runnels and the drain board, a super custom look I would recommend to others. read more

Excellent company. Rosemary and her team were great to work with. I had a 42 inch round quartz table top fabricated. The finished product exceeded all of my expectations. Great to work with a local business. I would highly recommend them for any of your stone fabrication needs. read more

From the first phone call, Rod and April did everything first class and quickly: Site visit, template, stone selection, and a terrific install by their crew who cleaned up everything for our large bar project! And by the way, this was all done in less then 2 weeks! Had a party of 60 people who could not keep thei hands off the counters and the great double chiseled edge. Great job. I will definitely use them next for our kitchen and baths. More details-all good. read more

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Love the product but I'd swear someone else did the work in their show room. The workmanship for my project was rather mediocre. And, frankly they are not very good communicators. I over rode a couple of their standards and I am happy with my decision. Where I followed their suggestion against my better judgement, I was disappointed. For the price we paid, I wouldn't recommend them. read more

I live in an area that is very difficult to find upscale products, and I dearly wanted soapstone for my bath remodel. I did some internet research and came across Sierra Soapstone. My project would not be easy, as I am located in Mammoth Lakes, California, which is quite a distance. I was delighted when they said they could accommodate my needs! I had an amazing experience with Sierra Soapstone (shout out to Rose, the rep) from beginning to end.The whole bathroom counter project had to be coordinated through phone and email, which was a bit concerning. However, the end result is so beautiful, and professional! From beginning to end, Rose made me feel confident the end product would be good. However, the end product turned out to be perfect! This was a task, as I had to pick out slabs from photos, and send photos and diagrams of existing area for the counter install. Everything turned out perfect! Thank you Sierra Soapstone! read more

Great people. Had a very small job, they did a great job quickly and at a very fair price. Would not hesitate to recommend them or use them for a much larger project. read more

We had a wonderful experience working with Sierra Soapstone. Rosemary was fantastic. Her personality and energy made it a real pleasure to work with the company. She was great in helping us pick out our slab and was right there with us every step of the way. The measuring and installation went smoothly. The finished counter tops look amazing. On top of their great selection and outstanding service, Sierra Soapstone was also much cheaper than other places we looked at. I can't recommend them highly enough. read more

The real test of contractor is not how things are when everything is perfect, but what happens when there is a problem. After driving up from the Bay Area and meeting Rod and April, we elected to have them bid on and install soapstone in our kitchen. Unlike most contractors, the bid was sent when they said it would be, they were quick to respond to questions, and showed up for measurements and the install on the dates stated up front. (I can't tell you the number of times I have dates rescheduled). Sierra's installers were nice and worked hard to keep the dust down to a minimum. When the install was complete, we noticed a couple of small issues with the install. This is where Sierra really showed their true colors. When we called April, she didn't argue, say the issues were normal, or provide the litany of other excuses that I have heard over the years, but instead said Rod would call shortly so we could discuss how to resolve them. Within an hour Rod called and offered two different solutions (both of which were acceptable), and the matter was quickly resolved. So in short, we have beautiful counters and had the fortune of dealing with a company that actually made the construction experience pleasurable. read more

Rod and his crew made my dream kitchen a reality with this beautiful soapstone sink. I love the apron on my farm soapstone sink. I have had several compliments on my sink. I would recommend Sierra Soapstone if you want a beautiful, quality soapstone farm sink. read more

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This review is very overdue. Back when Sierra Soapstone was Terracina soapstone (2006) we had them install a countertop is our newly built wine cellar, they did a fantastic job! Still love looking at this product every time I'm in the cellar. read more

Outstanding experience with Rosemary as well as installers. The slab we received was perfect and looks gorgeous in our finished countertops. Customer service was excellent and communication throughout the project was ongoing and proactive. We highly recommend Sierra Soapstone. read more

We had an excellent experience with Sierra Soapstone. Rosemary was great helping us choose the perfect slab for our kitchen. The cut out was as creative as it gets to make sure the beauty of our pieces was highlighted. Communication was great and the finished countertops are even more beautiful than I was hoping for. The installers were top notch - everyone was on time and the final install was even bumped up a few days to our surprise! I am sitting right now at my beautiful island with Anasazi soapstone all around me. I LOVE IT! read more

Worked with Rosemary for the kitchen counters. Very professional staff. The counters look great!

Sierra Soapstone was recommended by a dear friend and all around they were superb. From quote, to scheduling & coordination, communication, template and installation. I was thrilled all around! April and Rosemary made it easy and promptly responded to my questions and requests. They were service minded, professional and personable. I sent over my drawings and a quote arrived a few days later. Rod came to do the template and guided my team of architect and contractor through the process with a can do attitude, suggestions and education along the way. 2 weeks later the counters arrived and the installation team were equally as thorough. That said, I did not have soap stone installed like my friends but quartz and it was beautiful and everything fit to a T. The care that Rod took to template was remarkable and his suggestions to reduce the stone thickness in some areas made it a perfect fit. In addition the way he laid out the slab my counters ended up with only one small seam at the sink. BRAVO! A few weeks later I decided to add a soap dispenser and again Rosemary and April made it happen without any trouble and were happy to accommodate my request. I can not say enough about this team and recommend them highly without hesitation. Their price was also very reasonable. These guys are PROS!! read more

Customer service, professionalism, friendly attitudes - not to mention a great quality product made for a fabulous experience with Sierra Soapstone. From our first visit with April, who knows the stone like the back of her hand, to Tai, who made the template, to the owner, Rod, and the two man installation team (regrets for not remembering their names!), the company cohesion and process worked like clockwork. Our 1930's kitchen looks amazing (completed photos to come) with these beautiful soapstone countertops. Would we use Sierra Soapstone again? In a heartbeat! And we recommend them to anyone looking for a beautifully made and installed, gorgeous natural countertop. Thank you! read more

Sierra Soapstone Marble & Granite - The soapstone countertops complete our new kitchen perfectly. Timeless, classic style. - Countertop Installation Near Me - Rocklin, California

Sierra Soapstone was fantastic. Price was much more reasonable than some of the local places in SF (where we were) and Rod gave us much better service as well. We were nervous about the greenish slab soapstone we were looking at and the very prominent veining, but it was definitely the right choice. It aged to dark charcoal in no time (we stopped having to do monthly/ every other month mineral-oil treatments after maybe 5 or 6 times. We did all our countertops and fireplace. Rod came out at convenient times and did all the layout measuring, brought back the GIGANTIC slabs (35-40 feet in just 3 pieces). fantastic install job. AND we even had them recycle our old kitchen marble into a bathroom vanity (we ordered sinks online - shipped to Rod and he installed them, did cutouts etc. everything Just looks incredible . and the soft-nature of the stone (easily scratched chipped) really wasn't as bad as i thought. scratches just wear away without even doing anything to them. and there's just no countertop that's better. happy to be a reference read more

I told my husband I think I need to write two reviews instead of one so I can give them the 10 stars they deserve. From start to finish everything has been flawless. Let me preface this by saying originally I was going to use a different company that was recommended and it was nothing but a headache. My project kept getting pushed out. Last Wednesday I was told by them it I be an additional week to start so I got frustrated as my whole kitchen remodel would be held up and I was really getting tired of fast food. I went on Yelp that day and found Sierra Soapstone and the best decision I made was calling them. I went in and spoke to Rosemary ... who is by the way absolutely amazing. Explained my situation to her and she worked miracles. She gave me a more than reasonable quote to fabricate my quartzite slab and had Rod ... also great to work with there that day (yes Rod we talked to our neighbors and they thought you were hilarious too) to measure everything. All this on a Wednesday. Our slab delivered that Friday and an appointment was scheduled for the following Friday to install. She contacted me yesterday to say they had finished early and had time on today's schedule ...if that worked for us... ABSOLUTELY YES.. I came home today to the beautiful kitchen I envisioned when we started this project over a month ago. I cannot say enough good things about them. Definitely would use them again. Have already given my first referral that will be calling within the next year. Thanks again Rosemary and every one of the guys that made this happen. read more

This company represents values I thought didn't exist anymore. The home we bought in Sacramento 18 months ago had an amazing kitchen renovation that was maybe 5 years old. We had an issue with the sink and called the previous owner just to find out who had installed it so we could call them to get it repaired. Within 24 hours, Sierra came out and fixed it -- no charge! We never expected that. This is a company that stands by it's work. read more

Rod and his team just completed our project in San Mateo. We are delighted with the finished product. We are also delighted with the entire process. Rod is a generous and knowledgeable educator. He patiently answered all of our questions and even answered those we should have asked, but didn't. He was super helpful and went the extra mile to find us just the slabs that we wanted. He even pointed out the minor cabinet scratches that occurred during installation. Most contractors would wait for you to spot them. I was delighted as he told us upfront prior to install which pieces would be difficult to set. Hence, I was prepared for it. By the way, the "scratches" are so minor that I never would have noticed them. Good pricing and great communication throughout. read more

So I waited almost a year before doing a review cause you are so caught up in getting done that you love everything. But now we have lived with our soapstone for a year and I have to say i still love it! We were new at the countertop business so when the owner suggested a couple of things, i thought mmm i duuno. But I hv to say I am happy he did! We added a windowsil above the sink, drainboard and runnels. I use them constantly! Just like he said lol. The counter tops are amazing and easy to maintain. We get compliments eveytime someone sees them. They take a beating and continue to look amazing.! I highly recommend them, and working with Sierra Soapstone was literally painless. They showed when they said they would. They were quick with the install and left no mess. I can only say THANK YOU!!!!!! read more

Every step along the process was fantastic. Remodeling can be stressful and thank goodness that Sierra made this part enjoyable. Everyone was professional, helpful and knowledgable about the product!! I wholeheartedly agree with all the reviews already posted. I met April at the Hayward location and was pleasantly surprised by her extensive knowledge. I appreciated not feeling pressured since this is a big purchase. Thank you Sierra, and looking forward to my next kitchen remodel! read more

We are ecstatic with the soapstone Rod and his team installed in our kitchen and laundry room! He patiently walked us through all the options and gave us ample time to make decisions. He worked with us in every respect to ensure that we were happy with the product and the experience. He also took a piece of marble and created a work of art on our kitchen island through some of the detail work that he did on it. We highly recommend Sierra Soapstone to anyone looking for a natural stone alternative and highly skilled and capable craftsman! read more

What a pleasure to do business with this company. Rod went extra steps to provide us with both a great product and great customer service. Rod did our template after hours to help us hit an install date that we needed. After installing beautiful soapstone counters, Rod suggested a soapstone sill for our garden window. I liked the idea, but had tile guys coming back in the morning to install my back splash. Rod custom made a sill that night and came back in the morning and installed it, before my tile guy showed up. The counters and sill are beautiful! I highly recommend Sierra Soapstone. read more

If I could give 10 stars I would. Absolutely wonderful company to work with. April guided me every step of the way in finding the perfect piece of soapstone for my newly remodeled kitchen island. We even waited a couple of weeks for a "perfect piece" to come off the dock so I would have full comparison at all available. Once the perfect piece was identified, things couldn't have gone more smoothly. The installation was painless and the installer was very personable and helpful with the care of my new beautiful soapstone island top. Couldn't be more pleased. It makes the entire kitchen. Just gorgeous! I also have to say my job was very small compared to many and I was given the same attention and care as if I was spending thousands! Great company. Use them! read more