We've completed three projects with Granite Creations over the past four years and each one has been excellent! The first project was our kitchen in late 2021. Needless to say, the kitchen counters get a lot of use! Today we had the stone polished and resealed. Jake and Matt did an outstanding job. They nicely covered the floors (it is snowing today), were polite and professional. My counters look like they did the day the stone was installed. Beautiful! read more

I cannot believe this place. Seriously. I went in on Thursday afternoon after my husband spoke with them, stating they needed the sink so they could get the granite (that we hadn't even selected yet) ready to be installed on Monday. We were a bit surprised because the estimate that we were told from where we purchased from said it would be 4 weeks. I can't remember the gent's name who asked me which side of the sink I wanted the soap dispenser on, so when I called my husband to ask, he walked me with out to my Jeep and tossed this massive deep sink and faucet over his shoulder like it was a pillow of air or something. After I dropped it off and went back home, we drove back to the warehouse we were purchasing the granite from down the road from them at MSI. (mind you I'm in the Ann Arbor area, they are NOT close!) As promised we had it installed on Monday with the edging we asked for, and it looks perfect! Talk about fast...I had the granite selected on Thursday and it was installed on Monday! Granite creations, you guys rock! read more

Granite Creations - In love. - Building Supplies Near Me - Farmington, Michigan

I can't say enough about how happy Emily and I are with the decision to go with Granite Creations for our kitchen... Tom was incredibly helpful, very personal, and took great care of our needs.. the installers that came out today were nothing less than experts at what they do... Devin and Cam worked diligently installing the cabinets and made sure that nothing was even nicked in the process. The seam is invisible, the granite literally couldn't be more level, and they left the work area probably cleaner than they found it... All in all if you ever need any kind of countertop I urge you to give Tom a call I guarantee you'll be satisfied! read more

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My contractor recommended this firm and I had also used in the past and had a great experience. I think they may be very busy at the moment so we went with a different provider. read more

Approximately 7 years prior we had GC install granite throughout our home (kitchen, great room, 2 bathrooms) and the experience and installation was excellent. Because of the excellent previous experience, we used GC to install granite tops for a primary bath remodel. Here are some highlights of our most recent experience: We went to GC to look and asked the representative Heather to see some white granite samples. Instead of directing us where to look for what we specifically asked for we were told to just look around and let her know if we saw something we liked. Heather couldn't wait to run back to her desk. Phone calls and emails to us were not done as promised and required follow-up by us. We were contacted only 4 days prior to installation to complete template placement on the slab and it was communicated to us that it was our fault. Heather left a voicemail stating, "You need to come in and do your template placement on the slab if you want to keep your installation date." We were treated as though GC was doing us a favor rather than valuing us as a consumer. When a technical installation issue arose prior to installation I contacted GC to resolve the issue. The one owner (Mark) that answered the phone was rude, dismissive, and did not actively listen to what my concerns were and lacked basic communication skills. Mark characterized my attempt at resolving the issue as being difficult when I only communicated a desire to resolve the issue. I then contacted Tom Sr. who I worked with 7 years prior and left a message for him to call me. Prior to ever speaking with Tom and hearing my installation concern, he left me an offensive message stating, "You're not going to like what I have to say, but I'm going to side with my worker." Upon returning his call I reminded him our previous experience 7 years prior with GC was exemplary and this one was quite the opposite. I also reminded Tom I didn't appreciate him stating he "sided" with his employee without even hearing my concern. I advised Tom that I called to resolve the concern, not create problems. I also communicated the issues we had with Heather. As the owner of GC, Tom never apologized or took responsibility for her indifference and other issues with us as consumers at his business. During the installation, as the installer was cutting the backsplash to length, they left a significant length of the 4" wide piece cantilevered unsupported over their work table causing it to break. They then installed the cracked granite backsplash. The crack would have been avoided if it was properly supported while cutting to length. GC had a line-item charge on the invoice of $225 for Mastic. GC used a $30 bag (probably less with contractor discount) of mortar and 3 tubes of silicone. How was a mastic charge of $225 justified? The top edges of the backsplash are uneven at the corner. GC emphasized the importance of installing granite on the tub deck with mortar on backerboard as opposed to plywood. The granite slab on the tub deck does not even have full mortar coverage so it is not fully supported. The granite is just sitting on the combed trowel ridges of the mortar. read more

I cannot recommend Granite Creations enough - they have been more than helpful, selecting/measuring/cutting and dealing with our contractor for our bathroom projects. We used them years ago for our kitchen remodel and happy that we returned for our bathrooms. read more

Excellent experience from start to finish! Would definitely recommend. The selection is great. The office staff very helpful and knowledgeable. The installation great. Everything happened on schedule. read more

These guys ROCK! They were always focused on our needs and the entire process was as smooth as it could be! From getting material from the wholesaler, the owner working with us personally to lay out the seams, to recutting a piece we had second thoughts about, they were focused on customer service the entire time. They were also extremely competitive with other fabricators / Installers as well. Would HGHLY recommend them again! Will use them for our laundry room project for sure!! read more

We dealt directly with Granite Creations after making our granite selection from MSI. Mark was very patient and helpful in walking us through the process and helping us with template placement on the slabs. Template guy and installers were very nice and professional. Our countertops are gorgeous! read more

Terrible craftsmanship! I purchased a granite countertop through Home Depot that uses Granite Creations as their fabricator and I am on my third install with them. There is absolutely zero communication between HD and GC. I would not recommend this company to my worst enemy. It took them three times to finally cut everything correctly. Three slabs later and a partial refund. And four months later. read more

We have used this firm for our bathroom vanity in 2014 and our kitchen in 2016 and everyone from the sales staff to installers were superb! Very friendly, experienced, provided great information and follow through with questions. Everyone is commenting on how great the granite looks! Have recommended them to several of our friends who are remodeling and would use them again in a heartbeat!!! read more