I will never bring my cats here ever again!! my baby gets blocked when he got stressed and they…read morewouldn't give me a prescription for his food to last two months until his yearly check up so the second time he went back he got sick again!! had to bring him to the Manchester emergency vet and tried to save him agai!! he finally passed away on may 28th 2026 due to blockage at the age of 4!! I lost my best friend because of canobie Lake Vet and no sympathy card did they send me so you know they did wrong!!! NEVER EVER GO BACK THERE!! and I will never refer anybody to them I will tell them the tru to stay away if you love your fur bab

I wish I could give them more stars. They are the best small animal vet I have ever been to. My rat…read morePepper had a life-threatening URI (upper respiratory infection) and we took him here. He was treated like a loved family member, not some rodent, and treated with love and respect. I would drive hours to bring my babies back to them again.

We just switched vets. The practice manage Alyssa Whitebone made the process simple and we were…read moreable to get on the schedule right away. The front desk staff, Jess and Crystal, were very kind and welcoming. Our Vet Tech, Erica, was super sweet. Dr. Waples, was fantastic. She was thorough, understanding, honest, and listened with care. So happy we made the switch. Feels like coming home!

Today Becka called with more bad news on my dog's labs showing no improvement. Mind you I paid out…read more$355 for two blood panels and meds I also was required to pay half of surgery in September $850 to book appointment for teeth cleaning, extraction, and remove a tumor. They cancelled surgery due to labs and said not to worry we will hold your deposit. I followed through with meds and more blood work to learn no improvement, high liver enzymes. Now they want to do an Ultra Sound $165 and possible a biopsy next. I expressed to Becka I cannot afford all this right now and would like to get a second opinion. Less than an hour and a half I receive a text stating my dog's records are ready, refund of deposit takes 7-10 business days (holding money since September) and asking whether my dog will return after second opinion? Seriously.... I am trying to digest the news, have not attempted to get a second opinion within 1 1/2 hours of getting results on the day after Thanksgiving! Is this now about money and not the wellbeing of my dog? Pretty disappointed in the lack of empathy from Becka. Received email from practice manager stating she no longer can offer care to my dog or any future dogs. First of all, I currently have two dogs that always come together showing she is not up to date with my file. So be warned if you voice a second opinion they dismiss you! And my refund for surgery they cancelled cannot be given to me in a check. They will credit my credit card that has zero balance! Thank you for further inconveniencing me in trusting in a veterinary that clearly made judgement verses empathy on the bad news of my dog.

The doctor was very caring and went above and beyond trying to help us with our beloved, Sanzou!read more

I have used this practice for 20 years. Dr. Smith and Dr…read more Bastien are very knowledgeable and professional. The Techs are wonderful as well. They all care about the animals they treat and make me feel like my pet is in good hands. I haven't had much interaction with the other vets in the practice.

Caring staff who communicates well. Flexible scheduling with extended hours and days makes it so…read morethat most would not need to leave work early just to have your pet looked at. Dr.Stanfield is absolutely wonderful in my opinion and listens well to applicable feedback/concerns before offering treatment plans or approaches that are best for my pet. She goes above and beyond from other Veterinary Doctors that I've dealt with in the past. Her followup is impeccable and does what works best for the client i.e. text, email, call etc. The girls that work the front counter truly make the overall experience the reason why we continue to come back here. If there was anything that could be improved on it would be the monetary fees on certain things. But even with that in mind I give them a 10 out of 10. If you know me then you know that i always feel there are opportunities to improve on in everything we do. However this group truly demonstrates above average customer service and makes your pet their number one priority​

Fabulous care for both my cat and dog. Staff are wonderful. I totally trust my pets with Old Town…read more Kind, compassionate and competent staff. Client for over 11 years and I could not be more satisfied.

This used to be a private practice, but that doctor sold the practice almost 10 years ago and…read moreretired. The new ownership is iffy. The clinic appears not to have been updated in a while (like ever) and the staff seems to revolve on a regular basis - though some are very good. The bigger issue is the owning company: their rates are high, they want prepayments, and they want to sell you "wellness subscriptions." I used to love these folks but in 2025 I think there are better options. We moved the last kitty they were caring for to the Cat Doctors - they specialize in felines, and for us a better option.

Dr Sullivan is just awesome! She really cares about my kitty, she always takes care to make sure…read morethat he is not (too) scared, and to keep his anxiety/pain levels down to a minimum. Thank you!

Dr. Erica and all her staff took such good care of our cat Vin Vin up until his passing. I would…read morelike to thank all her and all her staff for helping us with our fur son. I highly recommend using them. We used mobile services and went to their facility.

DO NOT GO TO ARK ANIMAL !!! They are entirely unreasonable. Brought my 12 week Rottie puppy in …read more.. they asked, "Has he ever bitten anyone and drawn blood?". Of course he's a puppy, that how he plays. I said, "My husband bleeds when they play sometimes because he's on blood thinners, but no more than puppy play." So they disappear and come back saying they won't give him his rabies shot because he's bitten someone. Come back in 10 days. I said, "He hasn't bitten anyone aggressively, he plays with his mouth like all puppies. So you want me to come back in 10 days and lie then? Because the answer will be the same. He's a puppy and he plays like a puppy; circumstantially my husband bleeds.". They said yes... can't lie today, but we will let you pay for another visit, be inconvenienced, and come back to lie in 10 days. Won't be back. Highly recommend you AVOID this place. ZERO STARS!!! *note- they were awful with my cat last year. Thought I'd give them another shot allowing for the possibility that it was just the one person.... Not so much. AVOID!!

I just started here with 2 little kitten-babies. The facility is very clean & calm, the staff is…read morecaring and knowledgable, and the vets are just great!! They don't try to sell you stuff you don't need, excellent follow-up post-spay & neutering surgeries. I found them through reviews, and now here is mine!! So happy I found them :)

I've been bringing my cats to this location for years. Always a pleasant experience. Genuine staff…read moreand the best care for my little guys. Super clean and calm environment. Prince Philip approves!

the doctor is very thorough and kind. knows what shes talking about when it comes to animalsread more

Great people great prices very responsible Seems to take care of my pet very well when I am in the…read moreoffice they explain everything that is being done and what may be necessary going forward to take care of my pet I have never had a problem I brought 9 puppies there as well awesome job with the vet text as well as a vetenarian I will always bring my pet here and I will always recommend them great team