Their website described a Free Consultation. This phone consultation was speaking with the…read moresecretary, otherwise known as a Client Specialist. I asked if she was a paralegal, and she replied "No". If you want to consult with an actual member of the legal staff, which I believe to be a single attorney named Christopher, you will be charged $ 450.00.

Chris is an outstanding lawyer, who really understands and relates to people. He has a great deal…read moreof knowledge about estate planning and elder law, but he makes it very easy to understand. Very high regard for this attorney.

i am very pleased with the care my husband is being shown. He is in hospice care and is being well…read moretaken care of. The nurse's all go the "extra mile" with all the patients. EXAMPLE: When they see someone trying to get up from their chair they are right there to help them. I've seen this over and over again. I'm very blessed to have placed my husband in REGENCY @Whitmore Lake. The activities director is awesome! I am pleased with all the different activities. I go every other Saturday for a sing along ( guitar in hand ) and totally enjoy every minute. THE FRIENDLINESS of the staff when entering is Awesome. They have proven to me that they truly care for everyone. Let's join together and pray for the staff for extra strength as they do all that is needed as they care for our loved one.

My brother, Carl Carey is a resident in this facility. The staff at Regency at Whitmore Lake have…read morebeen caring and transparent with our family regarding Carl's physical, emotional and mental health. During this COVID-19 Pandemic, communication has been superb. Email and Virtual Facetime visits have been made possible to compensate for restriction of in person visits. Family Care conference calls have been arranged engaging Carl's Regency care team with his family member. Our family feels comforted that Carl is in the care of compassionate and professional hands. Judy Carey Copes

Caretel Inns Brighton has been an incredible place for residents and their families. The staff…read moretruly care about each individual and go above and beyond to create a welcoming, compassionate environment. The community is beautiful, clean, and offers engaging activities that help residents stay active and connected. What really stands out is the dedication to providing personalized care while helping residents maintain their independence and dignity. Families can have peace of mind knowing their loved ones are supported by a caring and professional team. If you're looking for an Assisted Living, Memory Care, or Rehabilitation community that genuinely puts residents first, I highly recommend Caretel Inns Brighton.

Our family has experienced several fantastic healthcare workers at Caretel of Brighton…read more We have also experienced a large portion of the staff with Major Issues, lacking basic social skills. These issues make the daily care of your loved one stressful for all involved. The food at times is so bad it is beyond belief, at times uncooked and still frozen in the middle or overcooked and served cold. Complaints to management can happen on a daily basis and are met with a smile, but it comes down to the supervision and staff that is hired that will change the daily experience. For all the good that has happed during our time at Caretel at Brighton , Thank you

Substandard care allowed my mother to fall repeatedly while at WellBridge. The falls led to more…read morehospital time and the bastards at WellBridge have the audacity to charge $500 a day for the room while mom is in the hospital. Don't believe the hype. Food is mediocre and that's the best part of WellBridge. The staff acts offended when help is needed (that's their job) and you are lucky if they come within 30-45 minutes. Rehab is better done at home. Make arrangements to have visiting caregivers. This place is shameful.

Worst place ever. So short staffed. You can put your light on and no one comes for 5 to 6 hours…read more They did not give the right meds. Some meds not at all then blamed it on the hospital that she was transfered from. I had to change her diaper they would leave her in it for the whole day soaked and dirty. I pulled her out after 2 weeks. It was terrible care. The facility looks nice the care is not there.

Understaffed. Unsanitary. Unqualified to care for patients. Left my aunt naked and on the toilet…read more and suffering because they said they needed to get meals out first. I had to help the aide get my aunt cleaned and dressed while stepping in an unsanitary bathroom. Awful place. It was horrific. Drs. were awful (one and only doctor I saw wouldn't look up from his laptop when I said my concern about my aunt spitting up blood.) Manager uncaring and unqualified. Nurses were not qualified(I pointed out obvious concerns about taking 6 pills at once an empty stomach. Nurse said wow I never thought about that point. They asked me if I thought she go to the hospital. Leaving it up to their medical expertise was a mistake . They said will we give her an anemia and see what happens. She died that night.

We had to make the difficult decision to place our mother into long-term care. Paige Jacobs and…read moreMediLodge of Milford came recommended by our case manager at Huron Valley Hospital and we are very happy with the decision. Our Mom was able to move into a private room, and we could bring in furniture from her home as well as many comforts of home. The care has been wonderful, and Paige has been nothing short of amazing in responding to our every question quickly. Each staff member we have met has been kind, and compassionate. We are very confident our Mom will be safe and well cared for. We highly recommend MediLodge of Milford!

My family needs Nexcare Health Systems to be honest about my grandmother's care at Four Chaplains…read morecare facility during this COVID-19 pandemic. She was born in September of 1918, during the 1918 flu pandemic. She grew up in Pittsburgh, one of four daughters. She married a union man and lived in Livonia for much of her life, where she raised 9 smart, headstrong, and sassy kids -- no easy feat. The union kept her and her husband busy until the tragic, unsolved death of her husband. But she kept going. She kept her family together. She kept herself together. She found comfort in her faith, in the Catholic Church. She put herself through college in her 60s, studying gerontology. She taught herself piano. She gardened, she played with her grandkids and -- later -- her great-grandkids. She moved to the South, where she played tennis and traded her Buick for a purple VW bug. Her house was struck by lightning one March, burning many of her keepsakes -- photos, quilts, tokens and trinkets of her life. She kept going, rebuilding on the foundation. She lived to be 80. She loved classic films, gin and liverpool rummy, and defeating any challenger at Scrabble. Then 90. She moved back to Michigan, to be closer to more of her children, to have more support as age caught up. She outlived her sisters, one of her children. She turned 100. Then 101. Given the information Four Chaplains and parent company NexCare Health Systems has shared with my family, it appears that decided that the opportunity for corporate profit outweighs clear communication of a care plan for my grandmother. It appears they have volunteered to bring COVID-19 patients into the care facility where my grandmother lives. Four Chaplains, in Westland, is forcing its staff and residents into a terrible and dangerous situation, where they will share space and breath with people suffering from COVID-19 and the residents they work to support. While we should be doing all we can to help people suffering during this pandemic, I do not think it should be at the expense of some of the most vulnerable and long-lived among us. We should also not force people into a situation where they may spread the virus, to their loved ones and the people they so kindly and generously take care of. NexCare informed us of this decision Easter morning, though we have learned from others that not everyone was informed. They told us that they had to do this, that it was required of them by the mandate of Governor Whitmer. We have not been able to see or speak with my grandmother for weeks, as the facility has been on lockdown to mitigate the spread of the virus. We have seen what the virus can do at nursing homes around the country -- in Livonia, Seattle, NYC. There is not even a window we can see her through, to show her that we are still here, that we love her, that we have not abandoned her. But to tell us that we cannot see our grandmother because of this virus, and then to move people who are actively infected with this virus into her facility doesn't make sense. They have told us she is listless, despondent. We fear she won't make it through this -- that the isolation and proximity to illness will be too much. NexCare says that there is nothing they can do, they have sentenced my grandmother to this fate. Our family is left wondering - if she dies, will we be allowed in? No one knows, and NexCare isn't giving us any clarity.

I am writing my grandmother's obituary. She was born in September of 1918, during the 1918 flu…read morepandemic. She grew up in Pittsburgh, one of four daughters. She married a union man and lived in Livonia for much of her life, where she raised 9 smart, headstrong, and sassy kids -- no easy feat. The union kept her and her husband busy until the tragic, unsolved death of her husband. But she kept going. She kept her family together. She kept herself together. She found comfort in her faith, in the Catholic Church. She put herself through college in her 60s, studying gerontology. She taught herself piano. She gardened, she played with her grandkids and -- later -- her great-grandkids. She moved to the South, where she played tennis and traded her Buick for a purple VW bug. Her house was struck by lightning one March, burning many of her keepsakes -- photos, quilts, tokens and trinkets of her life. She kept going, rebuilding on the foundation. She lived to be 80. She loved classic films, gin and liverpool rummy, and defeating any challenger at Scrabble. Then 90. She moved back to Michigan, to be closer to more of her children, to have more support as age caught up. She outlived her sisters, one of her children. She turned 100. Then 101. I am writing my grandmother's obituary, not because she has passed, but because NexCare Health Systems has decided that an opportunity for corporate profit is more important than her life. In an effort to increase their earnings, they have volunteered to bring COVID-19 patients into the care facility where my grandmother lives. Four Chaplains, in Westland, is forcing its staff and residents into a terrible and dangerous situation, where they will share space and breath with people suffering from COVID-19 and the residents they work to support. While I fully believe we should be doing all we can to help people suffering during this pandemic, I do not think it should be at the expense of some of the most vulnerable and long-lived among us. We should also not force people into a situation where they may spread the virus, to their loved ones and the people they so kindly and generously take care of. NexCare informed us of this decision Easter morning, though we have learned from others that not everyone was informed. They told us that they HAD to do this, that it was required of them by the mandate of Governor Whitmer. We have not been able to see or speak with my grandmother for weeks, as the facility has been on lockdown to mitigate the spread of the virus. We have seen what the virus can do at nursing homes around the country -- in Livonia, Seattle, NYC. There is not even a window we can see her through, to show her that we are still here, that we love her, that we have not abandoned her. But to tell us that we cannot see our mother, our grandmother, our great-grandmother because of this virus, and then to move people who are actively infected with this virus into her facility, strikes me as stunningly ludicrous and heartless. They have told us she is listless, despondent. We fear she won't make it through this -- that the isolation and proximity to illness will be too much. NexCare says that there is nothing they can do, they have sentenced my grandmother to this fate. If she dies, will we be allowed in? Will she die alone at Four Chaplains after a life of hard work and true grit, with none of her loved ones by her side? No one knows, and NexCare doesn't seem to want to tell us. So I'm writing my grandmother's obituary. My strong, tough, lovely, silly, snarky, 101-year-old grandmother's obituary. Because NexCare, the governor, and the American healthcare system seem to think that she has to die.

This is more of a nursing home than rehab center, I don't recommend this place unless it's your…read moreonly option.

This facility is clean and the staff is exceptionally friendly and knowledgeable. I've had…read moreexperience with other hospice facilities and Angela sets the standard for quality care.

There is a staff member at the Angela Waterford hospice facility who is horrible. The first night I…read morearrived after-hours, frazzled and heart beating in my chest, she coldly opened the doors for me when the automatic opener didn't work, then coldly marched down the long corridors in silence- obviously annoyed that she had to leave her desk. I have caught her gossiping negatively with other staff members who, though mostly lovely, seem intimidated and unduly influenced by her military style meanness. There is very little family support at the Waterford facility (grief counseling once a month) and adding an unwelcoming, unkind personality to the mix during an already stressful and surreal experience is too much to deal with. There's a reason for the saying ''one bad apple spoils the bunch.'' She seems to be a ringleader... and her energy is a downer.