Customer service is just not there. People on the phone are just horrible. They act as if you…read morewere inconveniencing them by calling. There was a huge fire in our neighborhood and many neighbors lost their homes. They couldn't be bothered to give information on restoring internet service after a week for people to be able to keep their families abroad informed on their condition. Service has still not properly fixed. There is a cable going from our place to the street on top of the burned surface NOT inside conduit.

With this letter, I would hereby like to compliment, "Renato from COX COMMUNICATIONS RAMONA," For…read moreexcellent service! He provided me with incredible service today. Renato had great communication skills, and a ready smile that made my experience even better than I expected. If you chose this service you will be more than pleased! Hence, his professionalism and enthusiasm exceeded my expectations. This type of professionalism and commitment to the highest level of customer's satisfaction has to be acknowledged. Having in mind such a pleasant experience with him, it would be my pleasure to continue doing business with this service in the following years to come. You can be assured of another thing, that I will not hesitate to bring future customers to you. Sincerely, Roxy Fiehler

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

I cannot recommend Mark at Telesystems highly enough! I have an older home with no existing…read moreethernet hookups and a pretty complex setup--over 25 cables needed to be run up from the crawl space and down from the attic, plus installation of a rack with switches. Mark handled it all with absolute precision and an attention to detail that was nothing short of a masterclass in how this kind of work should be done. As someone who works in tech, having a reliable and high-performance network is critical for my daily uploads and downloads--and thanks to Telesystems, everything came out perfectly. The setup is not only functional but also incredibly clean and professional. If you're looking for someone who truly knows what they're doing and takes real pride in their work, Mark is your guy. This was A+ service from start to finish.

Prompt service. They came up with a game plan and executed to my satisfaction. We ran into a…read moreservice provider issue, but pressed a head until resolved. I had some follow-up questions that were immediately answered. I recommend for a personalized network set-up.

I have Cat3 cables going to all rooms and I wanted to use that to create an Ethernet network. I…read moretalked to Tony and he sent his "kid" to my place to perform the work. He did a very professional job, punching everything down on an Ethernet block in my closet and mounting jacks perfectly. Everything tested A-OK and I've now been using it all with zero problems.

We had an issue with our internet cable and were going to have to wait two days for the provider to…read morecome out. Called Tony's and they had someone out within a few hours, on time as promised. The tech fixed our issue and we were up and running the same day. Would definitely recommend them!

Called Shaun to help with a Starlink Mini install. He was professional and quick to respond with a…read morefair quote. He ran a Cat 6 up to my 2nd floor office, his work was clean.

Shaun and his team were great! I needed help dropping a few lines throughout my home and mounting a…read morecouple Ubiquiti access points. Out of all the companies I reached out to for quotes, Shaun was the most responsive and even called me to discuss the details of the install within an hour of my request. At the time of install, they were able to drop 3 lines without needing to cut into my drywall (using existing coax lines to pull the new ethernet cables). Towards the end, he was even able to help relocate my Spectrum modem from the living to my office, something Spectrum wanted to send a tech for in a separate appointment. Shaun had everything connected and I was back online within a couple hours! I already have a second project in mind (new camera security system) that I will definitely be reaching out to Shaun for.

I was referred to Affordable Telephone Systems when I transferred my phones to TelePacific (mistake…read morebut that's another review!). I couldn't be any happier with the service and expertise. They showed up when they were supposed to show up and knew what they were doing. It didn't take them long at all to get me set up. They also got the software downloaded on my computer so we can program and gave me a quick tutorial. I am extremely particular about customer service so when someone goes above and beyond I have to give them a shout out!

We have worked with Affordable Telephone Systems for over ten years. They have excellent service,…read moretheir technicians are top-notch and they give good advice. We have a ten year old telephone system in our office and they continue to support their products very well and they also have the latest products available. I would recommend them to anyone.