Has a little bit of everything! Cute, quaint, local shop that's easy to get to. The staff were very…read morefriendly and helpful.

Very attractive store, somewhat limited selection, good service. Had some items i hadn't seen in…read morebig box pet stores.

I have the perfect healthy, smart, sweet wonderful Maltipoo from Premier Pups. Can't recommend…read morethem enough!

Great honest people with an amazing love for dogs, which means they are Holy…read more Just got my sixth dog from them.

The store doesn't have any of the actual dog food that I need to use for my dogs, but yet we seem…read moreto come here for everything else. It's an inconvenient location in downtown New Albany just a little bit above the roundabout. Lots of free parking easy to get to can park on either side of the store (front or back) Good selection of treats, dog toys, dog toys, dog, pastries, and dog cookies/pastries. Lots of leashes, feeding bowls, dog beds crates we've had a lot of good luck here the staff is always kind we offer to give your pet a treat They also have self washing stations two of them highly recommend this place Wish they carried pro plan or zignature small bites. If they did, it would be my go to place.

I can't believe I am the first to review this wonderful pet store. We ran in to pick up dog treats…read morebecause we had dinner reservations a few doors down. The staff was so welcoming and helpful. They had three different aisles full of every kind of dog delicacy you can imagine. It was like Disneyland for pets! We ended up doing the mix and match dog biscuits with all kinds of different flavors. This store is so well stocked and has many things I have not seen at other pet stores. Bonuses included meeting a sweet goldendoodle and fun dance music playing in the background.

Great service from manager and honored discount offer. Local…read morestore with good selection and pricing plus always excellent customer service from staff!

Nice pet supply store, has most of the cat food brands I buy,…read morebut not all. Good selection of toys and treats. Easy parking. But the best part is I can visit with the cats/kittens up for adoption from a rescue group.

Saved my life, in more ways than one. Cannot express my gratitude enough. I love you pup pee poo…read morepalace.

what a great experience. everyone was so helpful. Great selection of fish and plants!!read more

Todd the owner is extremely knowledgeable about the care of marine organisms, which ones are…read moreappropriate for your situation ( tank size, budget, appropriate fish and invertebrates) so you don't purchase something that can harm other tank inhabitants. No one in the business is as conscientious as Todd. He will not sell anything unless it is appropriate for your tank. You really don't need to go anywhere else, and Todd and his crew will not steer you wrong.

At the time of this incident, we had a cavachon. He was the sweetest most loving little guy. I…read morebrought him for a full groom. Everything seemed fine aside from the $100 bill which I find to be astronomical especially considering I found a lovely new place/groomer for a FRACTION of the cost. When I brought my dog home I notice his eye was completely filled with blood. He was completely normal with zero issues when I dropped him off. I called to ask what happened and they had no response. They said everything was fine and they don't know what happened! It was unprofessional and lack any empathy as if I was the problem. Never going back. My new girl is wonderful and kind and calls me before she does anything to ensure I'm okay with it. It's a shame what B&B does.

You can't put a review on their website (shocking) so I'll just leave this here. Must say, I have…read morenever read the reviews on Yelp and am not surprised at what I've found. We have been taking our Wheaton Terriers here for almost a year. We always set the appointment for the full groom which initially cost $100.00 each which is pretty high, but it includes everything so we did it. Mutiple times have picked the dogs up and their nails were not trimmed, after noticing we reminded them when we dropped them off to clip their nails. Several months ago I made it an issue, i'm not ok with being shorted on services and I cannot do it myself (terrifies me, they have black claws). The girl assured me that the groomer that kept not doing the claws was no longer there. Next visit, I went to pay and there was an extra $20.00 on the bill. I asked why, and I was not notified that there was an increase in charges. She advised me that it was due to a "hike in shampoo costs". Apparently the business decided to go ahead and make a little extra off of the deal if this is even true. Today, my husband dropped the dogs off, reminded them to clip the nails. I just picked them up and much to my surprise my dogs' nails were still not trimmed. I expressed my disatisfaction and advised this happens all the time, the girl took them back to trim them but offered no apology or anything. Additionally, my younger dog was beyond distraught and she is the sweetest most loving dog...I don't know what is going on there but I do NOT recommend. There ARE other places to take dogs in the area, so keep looking. Also, my neighbor takes her dog there and I asked her about her experience without even telling her mine, and she had the SAME COMPLAINTS. Unacceptable. Go elsewhere! UPDATE: my dogs are still traumatized from whatever happened there yesterday and it is deeply upsetting. Also, soon after I posted this, I received multiple messages from someone at the buisiness, one of which stated "we can no longer provide service to your dogs" which is interesting because when asked to schedule my next appointment.......i advised them I would not be back. The person accused my puppy of biting the groomer which I was never advised about, accused me of wanting their claws clipped to the point where they bled, and also that "Yelp is a joke". Why, because they don't pick and choose only good reviews for you? If me and my dogs were such a problem, why were we offered another appointment and why am I just now hearing anything like this. I initially thought this was an issue of some bad luck with their grooming hires, however I'm now leaning toward the manager/owner is the root cause of the problem and may be just as cuckoo as a couple of the reviews elude to. She now has blocked me from Facebook, presumably to prevent me from posting a review.

Bathed our rough coated collie there. 3 types of shampoo plus a conditioner spray. Spray is…read moreadjustable for strength. Smaller dogs might find it strong. Friendly staff. Facilities were clean. Dryer has 3/4 nossles which allow different usages.

I have taken my Pomeranian here for 6 months for grooming. He had scattered matting so I was…read moreadvised to get him several mini spaw treatments with dematting each time until hes fully dematted then a full groom and cut. We waited for 6 long months for this full groom and cut to happen which was $90+ my family was mortified when he came home. The groomer tending to his dematting sessions was really nice & patient however, I made sure if she is really good with cuts. I went back to the store to discuss the end result with the manager Brie, she says she'll see what she can do. 2 weeks came by never heard back. So I followed up. She says the owner doesn't do refunds or the option was to get another cut from a different store! Unbelievably disappointing and will never ever come back here.