Started to take my little puggle this year for her nails and highly recommend it to others. The…read morepeople were friendly and helpful.

I recently stopped shopping here…read more My vacation was disrupted for over an hour overlapping two days over the need to cancel / reschedule an appointment that was to occur over my vacation time... an appointment that I had canceled / rescheduled before leaving town but had not been fully addressed by Mutts & Co Grooming. I was told that even though I had grooming appointments booked for the remainder of the year that my July appointment could not be booked because I did not have a method of payment stored within their new online booking portal. Storing a form of payment on an online booking portal is not something I would ever do and did not appreciate the effort that Mutts & Co put into trying to convince me otherwise during my vacation. I was away for five days. I was interrupted during two days of my vacation over this matter. The unfortunate part of this story is that Savanah is amazing at grooming my fur babies; however, I will not place a method of payment within their online portal. I now need to make alternative arrangements for grooming which is not at all appreciated. Life is busy enough without arbitrary and unplanned side quests. Mutts & Co does offer a variety of healthy products for cats and dogs. They are good about assisting you to the car with large orders or even assisting with curbside pick up. However, all of the products that they carry can be gotten through online retailers. My only other complaint is that they continually store the shopping carts on one side of the store and shopping baskets on the other side of the store. Their shopping carts require the use of a shopping basket too as items fall through the shopping cart when used alone. Disabled persons have a hard time traveling to each side of the store to collect a shopping basket and shopping cart. I would point this out each time and would return to the same set up the next trip.

We couldn't be happier with the boarding and grooming services at PetSmart! We have both a golden…read moreretriever/lab mix and a poodle, and finding a place that excels at both grooming and boarding can be a challenge--but this team hits it out of the park every time. We keep our poodle "doodle-y" looking and don't like it when he gets a true poodle cut (iykyk), and the groomers always do an incredible job listening to what we want. Our pup looks adorable after every appointment! I reviewed boarding before in a previous review, but as always, the staff is welcoming, attentive, and treats our dogs like their own. When we pick them up, they are happy, healthy, and tired in the best way possible. Highly recommend PetSmart for anyone looking for trustworthy grooming and boarding services. The staff truly goes above and beyond for our fur babies! Tip: if your dogs have never been boarded there, try the "day camp"first! That's where they play when boarded, too.

PetSmart on Sawmill Road is a typical big box pet supply store. They offer services to pet owners,…read moreincluding some veterinary services, and here you can purchase a variety of foods supplies, bedding, materials, and many of the things you need to keep your pet healthy and happy. There are a wide variety of items, and foods, and treats that are regularly in stock. Toys, leashes, training, aids, and grooming supplies all are readily available. you can also find food bowls, water dispensers, crates, and carriers all available for purchase here. Ample parking is available in front of the store, and carts to help get the things that you purchase to your vehicle efficiently.

I was curious about this new place after leaving Trader Joe's one day. It is in the same shopping…read morearea and shares a parking lot. Actually, Hollywood Feed has a few dedicated spots in front of the store. I noticed their delivery vehicle as well. I went in and was immediately greeted by staff. I was told they are out of Dayton (I hope I remember that right) and they are trying to make a presence in Columbus. I was asked questions about my pets, and given a sales flyer. They have large selections of healthy petfood and treats, as well as toys and other pet supplies. I purchased a couple of single meals for my dog, and two jerky treats for her. I may come back - it would be convenient since I hit up TJ's weekly. I was invited to bring my dog in, since pets are welcome.

I try to feed my cats the best food (that's moderately priced as I'm a college student) and they…read morehad a pretty good selection of cat food as well as a ton of dog food. Super friendly and helpful

Ginger is wonderful! I have a 13 yr. old (whom I've had for…read more1 yr.) mixed breed rescue pooch who looks pretty gnarly due to age(and lack of care by her original owners) But after a de-shed, nail file, brushed teeth...my adopted senior baby, "Lou" looks younger and happier. Her fur is much improved. I imagine she also feels more comfortable now as my daily brushing and sponge baths just weren't cutting it. I did forego the perfumes since dogs have a 50,000 times stronger sense of smell. I'm quite sure they don't like perfume. Looking forward to returning.

Just dropped in to get a harness for my cat, and I wanted to give employee Jessie a huge shout out…read more She saw my brother and I looking at a cat up for adoption and showed us how to open the cage to pet it. She even offered us her knee scooter to sit on, so the cat could climb on our lap. She was very personable and really made the experience. She asked about our cat and then explained the return policy without us having to ask. She's amazing! Thanks Jessie!

We are absolutely thrilled with our sweet puppy. She's a Zuchon--also known as a Teddy Bear-- a…read moreBichon Frise and Shih Tzu mix. We brought her home at 8 weeks old. Her original name was Avril, but we renamed her Lilly. Lilly is healthy, gentle-natured, and incredibly loving. She was clearly well cared for when we got her--clean, social, and well-loved. Now at 4 months old, she's a joy to share with our grandkids and brings so much happiness into our home. Her temperament is so wonderful that we're even considering training her for her Canine Good Citizen certificate. I was hesitant at first about purchasing a puppy from a pet store without meeting the breeder or seeing the parents, but the staff we worked with were friendly, knowledgeable, and supportive, which made the experience reassuring and positive. Thank you Pawsome Pups We love her.

I purchased a puppy online from Pawsom Pups supposedly in AZ. always one more payment, now I am up…read moreto $2000. delivery is always for tomorrow, never happens. I just want my refund and they can keep their puppy. I have all of this documented and pics they sent. They referred me to their attorney B William....He wanted $100 to file and get my refund or my puppy... did not happen, just more money wanted. is there any legal aid out there to help SENIORS in their fraud abuse. Thank you

Great store and friendly employees. Easy in and out with plenty of parking. Located in a shopping…read morecenter on West Henderson Road. I usually turn on Reed Road and then into the plaza. Especially like this store had it seems a bit larger than Lennox and they have the Bulk Training treats with carob chips we like. They tend to keep these in stock.

I love this pet store it amazing and great service I found the best cat here! I love my cat midge…read moreso much

The selection is amazing! There is so much to see. They are very informative if you want to know…read morewhat to you should purchase.

I moved to the area two years ago and have purchased various types of bird food, bird feeders, a…read morehanging bird bath, deer food (molasses covered corn), and most recently a "RACCOON BAFFLE." I'm in this store 2-3 times a month and have never had less than a 5-Star experience. The people here are all interested and knowledgeable about birds and local wildlife. The bird feeders, houses, poles, squirrel shield, raccoon baffle, etc. are all quality products. Thanks to Chris, and the whole team at WBU!

This store has an unbelievable selection of durable doggie toys. My dog can be rough 'n tough on…read moresome of his play things thus I find myself replacing every now and then. I couldn't resist picking out some of the sturdy items here. You'll find wubbas, treat puzzles, treat sticks, chew toys, toys for water play, stuffed toys, squeaky toys, cute apparels, accessories, beds, carriers, health items, leashes, harnesses, treats for dogs & cats. Prices may be some what high but the quality is worth it. Check their web site for clearance items. www.moochieandco.com/moochie/

I've been shopping here for a couple of years now and I really enjoy their selection of dog treats…read moreand clothes! Today I went in with my Georgie after receiving an email that you get a discount on your whole purchase if you have your pet with you. The staff is always so friendly and absolutely loved my little man. I recommend shopping here over any other pet store - especially if you want the best of the best for your pets!

Went to this PetSmart a few months ago, and found a female betta that was missing an eye…read more Thankfully it looks more like a birth defect and not an injury. After showing a staff member I'm pretty sure she had no idea about this specific fish and its deformity. And after we proceeded to the checkout counter she told us we could instead adopt it (take it for free) despite the fish being displayed at full price previously. Firstly I want to thank the worker because her offer showed that she cared for the needs of disabled animals. But secondly I wish the workers had more care for their animals, like atleast knowing they exist instead of just marking them at whatever price they're told, sitting them on the shelf and never giving a second glance. Lisa (the one eyed betta) is alive and well. I put a photo of her today

We purchased our first cockatiel from this PetSmart one year ago, and she is still healthy and…read moredoing very well in our care. We currently have two healthy cockatiels at home and take caring for our birds very seriously. Recently, we purchased a budgie from this location. Sadly, the bird became sick and died only 13 days after we brought it home. This was heartbreaking, especially for my wife, who had already become attached to the bird. We informed PetSmart about what happened and received a replacement budgie according to the store's policy. Unfortunately, we soon became concerned that the replacement bird was not healthy either. After losing the first bird, we did not want to wait until something worse happened, so we responsibly returned the second budgie while it was still alive. When we later tried to purchase another budgie, the store manager refused to sell one to us. What bothered us most wasn't simply the refusal. It was the way the situation was handled and the implication that we were somehow not responsible bird owners because we had reported the first bird's illness and returned the replacement bird. I repeatedly asked the manager to explain the specific reason for refusing the sale, but she would not give us a clear reason or put the reason in writing. I directly asked whether we were banned from purchasing birds from PetSmart. She said no and instead told us, "We just don't want to sell the bird to you today." We even offered not to return the new bird because we wanted to make clear that we were not trying to abuse the return policy. The answer was still no. I absolutely support PetSmart refusing an animal sale when there is a legitimate concern about an animal's welfare. But if management believes a customer is incapable of properly caring for an animal, they should be willing to explain what that concern is. Instead, we walked away feeling as though we had been blamed for what happened without anyone explaining what we supposedly did wrong. That was particularly hurtful because our first cockatiel came from this exact same store one year ago and remains healthy in our care, along with our second cockatiel. My wife was already extremely upset after losing the first budgie. Having our ability to care for birds implicitly questioned afterward made the experience considerably worse. I hope PetSmart management reviews not only how this situation was handled, but also the health history of the birds being sold at this location. We are not claiming to know what caused either bird's health problems. We simply expected our concerns to be taken seriously and to be treated respectfully rather than made to feel like irresponsible pet owners without being given a clear explanation.