I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

Amazing quick response when contacted. Extremely friendly receptionist…read more Able to get an appointment fairly soon. Elias was my carpet cleaner. He was very knowledgeable and worked very hard. The whole experience was top notch!

Everything went smoothly, Ohana responded quickly, gave me an estimate, an accurate time window,…read moreand then a text 15 minutes before arrival. They did a great job, even though one room had very old carpet. We even received a discount for having 1/2 a flight of stairs. Would definitely use again.

My carpets had heavy pet wear from the previous owner. Jeff came out on time, was very professional…read moreand did an amazing job. The carpets were so clean that it felt like a whole new home. I opted for the additional pet cleaning but he made sure to walk me through why it was necessary. The black light flashlight was a really nice touch. It's been over a week now and I could not be happier. You get what you pay for. Most of the time when you opt for the cheaper option, you pay more in the end. That's why you should get Jeff to come out and do it right the first and only time.

on time, nice young man, great job, modestly priced. Thank You!…read more and now for my 85 characters.....

I had Mark and his son come out and clean my residential carpets and was really impressed with the…read morequality of the cleaning that they provided. I have Berber carpets which were in good condition but had a lot of staining and they were able to resolve all of my problems. Interestingly enough they do NOT move furniture, but they told me that ahead of time and I had plenty of advance notice to move things out of the way which enabled them to get to all the corners of every room. They took their time, did a great job, protected the corners of the walls where the hose was being run to other rooms, and did a great job of cleanup. Highly recommended!

Mark gave new life to our carpets, making them like new again. We recently added a puppy to our…read morefamily and the challenges of training came along with her. Cleaning spots on my own revealed how dirty our carpet really was. Mark did a thorough evaluation, spot treated areas in need and cleaned the carpets leaving our home feeling clean and fresh. We were impressed with the time he took to get the job done properly to his standards and our delight.

Excellent attention to making sure carpeting was perfectly clean wall to wall! My carpet tech was…read morecareful to pre-treat all spots that were quite stubborn. So glad to have chosen Dream Steam!

This is the second time we have used Dream Steam and I can't believe how great the carpet now…read morelooks. We have used another well known company before and with all the up charges, they ended up costing twice as much and still didn't get as clean. Dream Steam lifted some really bad stains I didn't think was possible. Will continue to be a repeat customer!

I had Green Clean come to help us find the source of odors in our building. I highly recommend this…read morecompany if you have any cleaning or restoration needs.

Great service. Very communicative. Gave us an estimated amount of time and they were done within…read morethat time. I like the fact that they minus the furniture area when they're taking their measurements in terms of giving you a quote for the job. I have a pet that sometimes makes an accident. He warned me that once the carpet cleans and gets wet, we might smell the Pet order initially, but we did not perhaps because of the pet deodorizing solution that they use. Overall very satisfied and will use them again. I was not satisfied with the company I hired last time and decided to try a new company and I'm glad I did!

I am a first time recipient of the in home cleaning service provided by Commerical Steam Team…read more From the first phone call which was answered by a live person to the in home experience I had with the two person team of Fontayne and Daniel the service was above and beyond my expectations. I had my carpets, couch, and two chair cleaned. They looked at everything before they started and spot treated needed areas with no additional charge. They were professional, timely, and courteous. I would recommend them to anyone who wants exceptional service.

My wife scheduled a carpet cleaning session recently and I have no complaints. Nothing beats the…read morefeeling of a clean carpet. Great work, team. Thank you for the amazing work and service.

They got stains out that other professional cleaners were unable to get out. The carpets looked…read morefantastic. The owner was very friendly!

From the owner: Oxi Fresh Carpet Cleaning in Bloomington, MN is a deep cleaning, fast-drying, eco-friendly carpet…read morecleaner. Our modern methods and safe but powerful solutions can erase years of dirt and tough spots, leaving your home‚Ã"ôs floors refreshed and revitalized. Our green carpet cleanings are safe for kids and pets, leave no sticky residue, and have a fast one-hour dry time. With our standards of excellence, we wouldn‚Ã"ôt accept anything less! Oxi Fresh Carpet Cleaning in Bloomington, MN is proud to offer: - Carpet Cleaning - Upholstery Cleaning - Tile and Grout Cleaning - Wood Floor Cleaning - Commercial Cleaning - Pet Urine Treatment - Total Odor Control

A great deal for the amount fo time and work they put in to the cleaning. Did feel like I was being…read moresold some super secret cleaning system. They explained every process they used and why it works.

From the owner: We provide professional services with the top of the line premium carpet cleaner that will make…read moreyour carpets and other surfaces look new. Our approach involves using products that are safe for the environment, human health, and pets along with treated water for optimum results. In addition, we are committed to ensuring superior results that last longer.

I wish I could leave less stars. I had to make the appointment months in advance. When the day…read morecame, the cleaner did not show up within the allotted time that I was told. When I called the company hours after, they said that the cleaner had had to leave due to a family emergency. Fair enough. They rescheduled for the next day but once again did not show up. I never got a phone call or an email. This was through a Groupon so buyer beware!

Purchased a Groupon to try them out for a small job. Difficult to contact for an appointment, and…read morewhen I did they said that Groupons were always scheduled last; they couldn't book me for six weeks. I took this slot anyway, and emailed them to confirm (twice before they replied). They never showed up. No call beforehand, no reply to my calls or emails. Did get a credit refund from Groupon, but it was a waste of time throughout. You have better options than these guys.