Dr Nadeau is very competent, but he became a bit defensive after I made the mistake of saying I…read morepreferred preventive care as opposed to medical tests and prescription drugs. I paid my $200 deductible for an eye exam and $400 for a pair of glasses in his office - with an additional $60 for scratch repair, which I've never needed. I moved to Lincoln Medical Partners Ophthalmology in Damariscotta, where I have a very personable doctor. I payed $263 out of pocket for an eye exam, but I can buy better glasses online for $80.

Wonderful experience. Dr nadeau was thorough and efficient. Staff in the office extremely helpful…read moreand friendly. Nice to have a competent doctor in the area (Boothbay) instead of having to go to Brunswick or other outlying areas. Will go there for all my vision needs.

Portland eyecare is fantastic!! I had a wonderful experience starting with the front desk person to…read moreLexi and then Dr Kapee!! They put me at ease, we're extremely knowledgeable and very down to earth!!! I would highly recommend!

Changing over from another group, I found their care excellent and very caring. I've been through…read morequite an ordeal since the Pandemic hit and needed a thorough review and way forward. Their online forms are efficient and were processed beforehand - the front desk staff professional and caring. I've not had as* complete an exam in over a decade. I appreciate the professionalism and looking forward to hopefully not needing to ever change eyecare again. Thanks to everyone there.

Dr. Russo is a great doctor! While checking out, I witnessed one of the front end staff, maybe the…read moremanager, berating the staff. These poor girls were on the verge of tears. They were being spoken to in a condescending manner and were not allowed to speak back or defend themselves. It was disturbing. Now I know why the staff is different every time I come in. A hostile work environment for sure!

Ordered contacts through reception and was told my prescription was out of stock and I should try…read more1-800. Reception also made it extremely difficult to use my available VSP. When I was able to order my contacts after a week of difficulties, I was told my payment didn't go through and I had to pay again... (Despite my card being charged and calling my bank to confirm.) Regardless, I'm not paying again after being charged once and will not be coming back!

My two children and I had eye exams here, but our insurance doesn't cover frames just the exams…read more After I told them that I would be purchasing glasses online because there was no way I could afford even one pair of their glasses they were very rude and the tech's tried to refuse to do our PD measurements. After some convincing they begrudgingly agreed. They did my two kids, but when they got to me, I noticed they held the PD machine at a strange angle and the measurement came back much different than my previous PD. I asked if they were sure they did it right and they responded with a very curt 'I know how to do my job' I got a more recent eye exam at a different place and they confirmed my PD measurement never changed and that the people at Casco Bay had botched the measurement purposely because I wasn't buying their glasses.

I was referred to Casco Bay Eyecare by a neighbor who has used them for years! They are by far the…read morebest place to go for an eye exam & glasses. My great experience started with an enthusiastic greeting by Debbie as soon as I walked in the door. Courtney & Dr. Amy Cyr gave me a super thorough eye exam. Then, Gina Namin pleasantly & patiently dealt with me while I tried on 25 different pairs for frames. She made sure they were just the right one & fit perfectly. Fast forward 6 months and I went back for a pair of prescription sunglasses. I needed a new style. Nick Howe was a huge help and pickled out a pair of Maui Jim sunglasses I would have never tried on myself. He was so good - my wife even loved the ones he picked out!. I just picked them up and Gina again made sure they fit perfectly. The best customer service I've received in a very long time.

Amazing customer service and expert advice. High quality glasses with state of the art equipment…read more I was given the time needed to select the best glasses to fit my needs. I love my glasses!!! Thanks Tim It is evident that you love what you do and do it well!

Bought pair of Zeiss sunglass progressive lenses for an existing Rayban frame 10 days ago .. told…read moreTim I specifically needed lens color that would help me pick up the golf ball better against the sky .. he talked me into brown with yellow tint to pick up shadows and land slope and the like .. well, that was all well and good for looking at the land, but it turns out that the yellow tint also makes the sky the color of weak chicken noodle soup that is impossible to assist in picking up the flight of the golf ball, which is what I stressed up front was my major concern that I was looking to solve .. keeping the new lenses anyway since they are useful otherwise, but not what I wanted .. so minus one star .. then went back a week ago and ordered new pair of Rayban metal frames and Zeiss brown photochromatic progressive lenses to also use for golf .. the particular Rayban frame selected had spring wrap loop ends on the temples that wrapped completely around the back of my ears and were super comfortable to wear without slipping during athletics .. specifically wanted these frames and not one with straight temple pieces and made a big point during ordering how much I liked the loop wraps around the back of my ears .. so the glasses I got in yesterday had straight temple pieces anyway .. having waited a week for the glasses to be made and then driven an hour just to get down to the shop for pickup, it was way annoying to have these folks try to palm off a frame that I did not even want or order .. the fellow who helps Tim out front, when I pointed out that these were not the frames I ordered only said "Oh, is that a problem?" .. no other concern, really, except offering to order in the correct temple pieces that would take a week to get there and mean I had to drive back to the shop again on my own dime .. when I asked him whether the frame that I tried on and that they used for fitting to my specifications for ordering was still in the shop, he said they were no longer there and that they must have been sold to someone else who wanted them really badly right away .. begs the question that I had them on my face when the new glasses were ordered and my measurements taken .. so why weren't the frames I tried on and made a point of noting how much I liked the ear wraps on the temples set aside for my order instead of ordering something that I did not want or ask for that came with straight temple pieces? .. go figure .. this particular fellow was less than helpful and I thought his behavior bordered on indifference to the wrong frames being ordered when they had what I wanted right there in their hands when I made the order .. I cancelled this order and got a refund and now have to go find something someplace else .. minus two stars for this ..

If I could review and give less than 1 star I would. Don't get me wrong I liked my previous eye dr…read moreand really liked Dr. Ebersole. But the office manager is an unprofessional bully who makes things up including policies. I was there and in the exam room and had a cough. They never asked me to wear a mask or anything. They kicked me out when I mentioned I had covid diagnosis 19 days earlier (This was 2024 and CDC protocol was WAY less than 19 days to quarantine, my state job mandated me to be back at work for 2 weeks at that point). What I had was determined to be bronchitis and pneumonia. I left and then called 30 min later as husband and I had taken off work so I could go to the appt and have eyes dilated. Was told office mgr left after escorting me out. They could not provide the policy when I asked to see it, and not on their web page either. When I tried to reschedule they gave me a date 18 months out. Yes 18 months which as a diabetic was uncalled for and rude. The largest group of unprofessional scam artists I have ever dealt with. And fyi I would have gladly worn a mask if asked and I have been fully vaccinated. Yes this was from 9 months ago but I didn't post before now due to potential retaliation. I am the same person as EllieBeagle on Google and am not hiding my identity. Intent of review is to let people know while Drs are fantastic be careful as I was not the only person who has been unfairly treated. I stand by my review that I have not ever been that badly treated by a health provider office ever before. And a practice I had been a patient of for years. I cannot ever recommend them!

I've always had great care here with Dr. Carr. My insurance recently decided to randomly reject a…read moreclaim and in-house billing helped me get everything squared away. Will definitely be returning and I'm honestly very surprised to see some of the low reviews. See if you can get in with Dr. Carr.