Our furnace cut out during the extreme cold and had to call the emergency line. They came out…read morewithin 20 minutes of us calling and got our furnace working again. The service tech was friendly and helpful and answered all of our questions. They are reasonably priced, especially their emergency service calls. We will always use these guys!

Great customer service. Best hearing company in northwest Ohio. Would recommend to everyoneread more

I attempted to utilize this company but I must say that the owner was very prompt in contacting me…read moreto let me know they were booked and recommended another company. I appreciated the prompt followup even though they were not available. I would try them again based on their high ratings on Yelp.

Ace is my go-to for any plumbing issues that have come up. I have used them at least three times…read moreand I am always a satisfied customer. This time Jason and Joey came out to put in a new water heater after ours rusted out and flooded the crawl space. They did a great job and we were very appreciative of the fast service. Thank you!

Great work at an affordable price! I think I have a new guy for plumbing! As owner of several…read moreproperties I get hiccups from time to time I need my cost to be low the knowledge to be high. I will work with him again! Finally!

5/5 My husband and I had an excellent experience with Jay…read morefrom Peacock Plumbing. He was professional, prompt, and extremely knowledgeable. He quickly diagnosed the issue and explained everything in a way I could understand. The work was done efficiently, and he left the area clean when finished. It's hard to find someone you can truly trust, but I'll definitely be calling him again for any future plumbing needs. Highly recommend!

I was told to call Alternative Plumbing, by a young man named Todd, from Alexis Drain Cleaning in…read moreToledo. I had called Todd's company, because I had a bit of water back-up in my floored basement, near my washer. (Note that I have not even used that washer for probably six months. Todd poked around inside the floor drain in the basement, and said he found some tree roots. He showed me a few little roots and some dark mud. (The soil outside is more orange). He told me to call Alternative Plumbing. A man came out (I believe the owners of the Company), and went to the basement. He said he would need to install a temporary sump-pump(as I had to go out-of-town the following week for a few days and, they would have to chop out some of the nice porcelain floor tiles to get a "temporary pump in." He said the cost would be $4,600.00 and then said he needed half the money immediately. I wrote him a check (he had done nothing), expecting him to come out the next day (between 12:00 and 3:00 as promised). He was supposed to come out today between 12:00 and 3:00 to install a temporary sump-pump. I was supposed to get a call before he came out by someone named Gabby. No one called. So I called their office at around 1:30. She said someone would be out. I asked when? She said soon. I asked what the owners name was and she said Gab. I had heard nothing at 3:00, so I called the office again. Gabby (the woman) said that he (Gab) was eating his lunch. (Since I was waiting for him to come, I did not have my lunch). I was not happy as they had caused me to loose half of my day - for nothing. It was very disrespectful for them to waste my valuable time. Around 3:30 two different men cam out: Garry and Don. They are now looking at the situation. (Don said he wasn't sure why he was sent, as he said he was a faucet guy). Don said he would try to help me It is now 4:09. UPDATE: Getting Better! The two gentlemen who ended up coming out at 3:30 (Garry and Bob) were actually a big help in getting a temporary sump-pump put in, and working to drain water away from my basement. Bob said they had been given a different time-range, than I had been told. This pump is only temporary, but they explained things, got the temporary pump-in and were courteous. I commend Garry and Bob. (The permanent sump-pump will go in later. I am praying that - that work is done with care, and quality in my tiled basement). I raised my rating from a 1 to a 4 this evening, because they worked hard. i will UPDATE-AGAIN after the final work is done.

Had kitchen sink back up Conner and Cody came too my home…read more Very professional , polite well mannered Snaked my sink and replaced the parts till my sink quit leaking I wonder recommend this guys

If I could give ZERO stars I would. Plumber installed a sing for $ well over its worth, then got…read moreoffended when I told him what I'd charge for a part he wanted me to make. Started yelling,cursing, calling ME a ripoff. A PLUMBER??? Dishonest, no customer service, and an all around jerk.

First off, I must say that the people who answer the phone at Mr Rooter are extremely pleasant and…read moreprofessional. It was no problem when I asked to change the appointment window (two-hour window) and to reschedule my appointment for the next day. I spoke with several people during the scheduling process and all were extremely pleasant. Second, Patrick, the technician, showed up exactly as scheduled. He was extremely professional and gave me an estimate that I agreed to before he began the repair work. He successfully fixed a toilet, resolved a water pressure issue, and installed a new shower head. He also pointed out an issue that could require service in the future. I opted not to have it done immediately. I think the price was reasonable based upon work performed. I would recommend Mr Rooter and wouldn't hesitate to contact this business again.

Had a bad experience with this company. Toilet wasn't working so I scheduled them to come between 8…read moream and noon and they did not arrive until close to 1 pm. They then quoted us 750$ to use a camera and snake the main line. After not being able to get the camera or wire to work, they said they would take 250$ off the price, but I was still charged 700$ for nothing to be done. After charing me, they then send me the "quote" and invoice. The quote they sent us was for 1500$ and was to "replace the toilet and sink" which was never discussed. They then said to fix the problem they would have to take up the floor and it would be upwards of 7000$. They said they would send me a detailed quote/estimate for this project so we know exactly what needs done, and after emailing and texting/calling them for days I have gotten no response. Then we went downstairs (the bathroom is in the basement) and realized that they left a tarry substance that looked and smelled of feces all over our basement floor, bathroom floor, AND our washing machine. Do not use this company, they will do nothing and then scam you out of hundreds of dollars and leave your place worse off than when they came.

Had them come out and lift the sewer line in anticipation of having a new septic system and leach…read morefield installed by another company. Joe and Gary Jr were very nice, polite and professional. They answered questions and went out of their way to follow the specific guidelines of the other company. Small issue arose next day and Joe immediatly returned and corrected problem. At the time of service everything seems to be working as it should. Would recommend to anyone in need of services.

Small win in court! I took JAG Plumbing to small claims after they abandoned equipment in my sewer…read moreline and refused to take responsibility. The judge ruled in my favor and awarded me damages. It feels good to have some accountability -- persistence pays off! This is what happened. They did not know how to control their snake as they were helping to fix a blockage. Their snake got caught and they were unable to remove it. They did not provide any options to remedy the situation. While their business card says they have insurance, they refused to give me their insuarnce information to help remove and repair the damage. I had my lawyer send a demand letter and JAG did not respond. The Ohio Attorney General got involved and JAG refused to respond to them. My last resort is taking them to small claims court. DO NOT DO BUSINESS with them they hide rather than try to help you.

Nathan repaired numerous leaks in our aging plumbing and replaced a problematic washing machine…read morevalve box. He did quality, professional work for a reasonable price and left the areas cleaner than when he started. I'm a totally satisfied customer.

UPDATE: We called the team when we found a gas leak in our new home a few weeks after we purchased…read moreit. They were able to get there so quickly to help us out, and at the same time took care of the long list of updates/repairs we were hoping to have done in the future. Nate, Leah, and Natalie are all awesome!! I know the rest of team must be as well, and I feel so confident that if any issues come up in the future they will have our backs! THANK YOU!!!!!! :)

Lewandowsky and Son's Heating and Cooling was hired to install a new water heater at our residence…read morein June of 2015 and recommended a new Bradford White electric vented system, claiming it was top of the line. So, $1,700 and 3 1/2 years later the water heater is already leaking. When I call he seems to have no records on hard, immediately begins talking about how hard the manufacturer is to work with (this coming from the guy that highly recommended this water heater 3 years ago) and wants to come over and get the serial/model number and check it out, we agree and schedule a time, he never shows up. I call the next day and he says "oh yea I got busy, sorry. Can we do it tonight"? I offer to give him the serial/model number and email over some photos. He wants to see it in person, so we again agree and ask what time? And are treated like this is an inconvenience and he tells me he will call when he is on his way home, I explain we will have to leave work so setting up a more specific time would be nice so we can make arrangements. He then informs me that he has no obligation, his obligation ended when he completed the job of installing it and I can call another plumber. Explains I have been rude since the get-go. "Um no sir, we have a $1700 water heater leaking that you installed, you started this conversation by telling me how hard the manufacturer is to work with, then don't show up and now you tell me I have an attitude." He tells me to call someone else and hangs up on me. I then call the manufacturer directly, they are MUCH more helpful but do explain to me that the "highly recommended" water heater he installed in June of 2015 was obsolete as of April of 2015, due efficiency standards. Bradford White also informs me, they will only deal with Bradford White licensed contractors (which this contractor is not one) and a Bradford White Wholesaler to replace the product. So ultimately we get to pay for a new plumber because the warranty doesn't cover service (just parts); and because the model is and has been obsolete since he sold it to us (with no explanation of any of this), in order to replace it we will have to pay to upcharge to the newer model as well. My recommendation is to find yourself a contractor who stands by the products they are selling and the services they perform, shows up to scheduled appointments, and doesn't hang up on you. VERY UNPROFESSIONAL!

Terrible! CUstomer service stops when the check clears. Did not finish cleaning up, needed them for…read morea follow up check, never called back. Bad attitude and service all around. DO NOT CALL ON THEM.