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3 years ago

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St Croix Electric Cooperative

St Croix Electric Cooperative

1.0
(2 reviews)

This electric group is one of the worst, and I strongly recommend that they should be avoided, if…read moreat all possible. They hide and operate under a non-profit organization, while they are top heavy management and run like a bunch of Nazis. I was in a severe car accident in 2017 and out of work for a little over a year. Twice, I was 2 weeks late in my monthly payments and I received absolute harassing / threatening letters that they would disconnect or they would load limit my consumption if I didn't pay up by their deadline. I have also received threatening emails from this very unprofessional group. No more emails from them, as I have blocked them from any further e-mail communication! I have been with this sad electric coop for 16 years. If I could give them a zero for their rating I would.

Its a one star, but really it needs to be zero. When we moved into our house, we called and applied…read morewith the coop. We were told that an application would be mailed. It was not, so I called back 2 more times before I recieved an application. The power was cut off after St Croix electric failed to allow us to become members and they required a reconnect fee as well as a deposit which we were told would be refunded by check one year after it was posted. We met with the CEO, Mark Pendergast, who acted childish and immature. He resorted to loud outbursts and attempted to intimidate me by bursting from his chair when I didn t agree with him. At the end, he stormed out of the conference room and slammed the door. We were extorted, and now that it has been over a year, we are being told that the deposit, which we borrowed the money for, will only be available as a credit to our account. When I called about the deposit, the receptionist hung up on me. I will be going to the courthouse tomorrow to file in civil court to get my fathers money back. Im sure that they will retort. Fire away, Pendergast.

Graybar - electricitysuppliers - Updated June 2026

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