Went in there for a screen repair and I had the best experience! Talked with Rich who said that he…read moremight be able to fix it right there on the spot and sure enough, he did! It took him five minutes. He could not have been nicer, more accommodating not to mention saved me so much time and money. Thank you so much, Rich! Highly recommend visiting this location.

Yeah, I like Lowe's and Home Depot. Always find what I need, prices are reasonable, selection is…read moregood. Sometimes it's hard to find staff, or at least one that has a clue what you're asking. But both are good sources. On the other hand, this Ace Hardware doesn't always have what I want, the pricing is at least 10-15% higher, the selection is not as good.... BUT- yeah, you knew there was a but... I have to say that the people(family?) that work here are incredible!! Helpful, go out of their way to make sure you find what you need (without being obnoxious), offer suggestions, laugh and smile. These are real people doing good work in a meaningful way. Not sure how you feel about that but to me, I'd rather reward people like that and not some corporate giant. Plus, Ace is 4 minutes away and easy to get to with parking at the door. Lowe's and Home Depot are 20+ minutes away- easy choice. Five stars!!

My wife and I visited this store based on its location. This is mainly for contractors, although…read morethey will service walk-in customers. They didn't have the selection we had hoped and the customer service person suggested visiting the retail store. Great advice.

I went here to get some touch-up paint for the home that I just moved into. The ladies there were…read moreextremely helpful, especially Annie, who spent about a half hour mixing colors to try to match the small chip that I had taken from the wall. Now, in the end all I bought was a quart of paint, hardly a big order, but they treated me like an important customer. It was great.

Just a true shout-out to Drew for going above and beyond in helping us recreate a beautiful New…read moreEngland paint color we had been searching for--what felt like FOREVER! After visiting Portsmouth, NH last year, we fell in love with a gorgeous exterior color but had no idea how to find it. A kind local paint store owner there actually drove over to the home, analyzed the color, and sent us the custom formula. We were absolutely flabbergasted! Drew took it from there and perfectly mixed the color for us. Not only did he nail it, but he also gave us a discount, which made the whole experience even better. If you have a color you love or need matched, go see Drew--he can make it happen!

I enjoy the north end Sherwin Williams store. The entire staff is friendly, helpful and…read moreknowledgeable. They take the time to answer my questions and make me feel like a valued customer.

Great friendly service. There are 2 Sherwin Williams stores in the area. My wife and I visited…read moreboth. The prices are the same, but the selection here was much greater. They had the exact color we were looking for. They also accepted our discount coupon.

From the owner: Your local Sherwin-Williams Paint Store in Bluffton, SC, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

I bought a gallon of paint with no discount from them. They told me the sale started tomorrow, but…read moreI needed the paint today. When I went back for another gallon, they told me the sale ended yesterday and would not give me ANY DISCOUNT!! They are not customer friendly and will not work with you. I would highly recommend going to Sherwin Williams on Arrow Road. Don't buy paint at the Benjamin Moore store on Matthews Drive. They will not offer to help you even if you are a return customer.

Went there for a wrench but didn't know the size I needed for my bike rack. Scheck…read morecame out with different sizes so I could get the right one. That is amazing costumer service. Plus it was freezing out. Thank you Scheck.

Took my 15% off Ace Reward coupon to the local Bluffton store today and inquired about ordering a…read moreDeWalt item. After inquiring about using it on one item only, I was shown in a not very friendly way, that there was a little tiny sign available that showed all the items that are not eligible for Ace rewards; mostly more expensive power tools. This I think is deception. I refuse to spend any more money there.

Spent an hour trying to match a digital logo recipe to cans of paint. Awesome people and very…read moreeducated advice! Highly recommend!

From the owner: Benjamin Moore Paints, Equipment Rentals, Pressure Washers, Airless Sprayers, Contractor Supplies,…read morePaint Store, Service Yards

Great Hardware store, service is excellent. There is someone always willing to help u find what…read moreyou need.

I don't know if this is how you run business, but your stuff is extremely disrespectful and you…read morewasted my time coming here thinking it was funny to laugh at me and I had asked a favor in order to try and get something from the general manager. people gave me the runaround I gave you two chances I came back once the guy was busy fine second time you're pulling my leg and thinking it's hysterical that I came back to try and promote something that I've been working on for a long time. I'm leaving this horrible review because you people have no reason to sit here and treat anybody the way I was just treated today I feel sorry for anyone that shops in your store. I don't like leaving bad reviews, but I don't appreciate the disrespect nice to know you people don't care about the customer and you'd rather make fun of them for trying to put themselves out there. This is a war warning if they treat me like this they're gonna treat you like this. I don't appreciate the nonsense.

Great help and customer support. I got the answers and help I needed. They recognize you even when…read morethey are short staffed so you are in the queue. I told her what my project was and she gave me all the awards I needed and a great color.

Tempest and the store manager Eric are the absolute best and always have the right information. Ask…read morefor either of them and they will get you squared away.