I wanted to share a very satisfied customer experience I recently had at Grove Street Bikes (GSB)…read more I brought my 10-year-old Specialized S-works Tarmac in to replace worn brake / shifters. GSB took care of the required maintenance and tune-up, along with the install of a new cassette and chain. The shop didn't mind that I sourced some of the replacement parts from a third-party. The bike came back to me and the work done on it was sound. I did notice that my gears were slipping in the big ring, along with some dropped chain issues. I went back to GSB, and the mechanic showed me that the teeth on the small and big chain rings were very worn. Moreover, the teeth on the rear derailleur pulley wheels looked like shark's teeth. I then arranged to have GSB replace the chain rings and rear derailleur. The shop got in the needed parts and, once again the work was done in a timely manner, to my satisfaction and appreciation. Thank you to Matt and the staff at Grove Street Bikes! My road bike is almost like it was brand new.

Just a heads up, They are closed permanently. Store have been dismantled and everything in boxes…read more Found out the hard way after walking over to get repair on rim. Would have been nice to announce it on your socials and maybe update Google and Yelp.

Visited Jersey Cycles today and the service was quick as usual and the repair was done correctly…read more I have use JC's before, and they continue to provide great service and very good turnaround time. I'm glad they are still in the area and just around the corner of their original store. Thank you Luca and staff.

I want to give these guys a shout out! I was in a real pinch, and kinda stressed out that I…read morediscovered my back tire had a leak right before a group ride meetup. I called ahead and they said come on in, they had me fixed up and ready to go in only 15-20 minutes. I was so thrilled. I figured there may be a catch, with a big price tag, but no! It was all of $20. I was even MORE thrilled!! So yea, came here to say these guys are awesome, and very kind, and very efficient. Much appreciated

A great spot for getting your bike serviced quickly when you need it. The staff is helpful, though…read morethey can be a bit eager to suggest additional products or services. Overall, it's a solid choice for bike maintenance, just be aware of the upselling.

They installed an incompatible part. They did not acknowledge or correct this mistake. I went to…read moreanother place and the other place fixed it.

A superb example of a hardworking, kind and caring local store can be. Flo and the team always…read moregreets with a smile, provides strong recommendations on mechanical issues, parts or new bikes. I've purchased one, had others regularly serviced and one very special vintage bike reconditioned and rebuilt here. Pricing, timing, guidance and customer care are top notch. Spring is busy season as everyone wants a new bike and the store isn't designed for 30 people and bikes simultaneously, so a little patience is needed. The team will get to you and they want to help you kindly.

I showed up with my Cannondale road bike that needed both shifters replaced due to corrosion, and I…read moreneeded it done within 24 hours due to cycling trip in the Berkshires that coming weekend. Flo was the only shop in the whole NYC area that had the right shifters in stock and was able to install them on time and at a totally reasonable price. Great work done right, on time, at a fair price. These guys are life savers!

If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

Needed to change my bike's tube fast. Charged $13.01. I could have changed the tube myself, but…read morewas short on time. There are other locations that charge a bit less for changing a tube, but you're just paying for the labor pretty much. Place is pretty cramped and small waiting area. The store seem to be cluttered with a lot of stuff everywhere but at the same time organized. Service was pretty quick and mechanics seem pretty knowledgeable but also lazy at the same time. The person at the front, who was also the mechanic who helped me didn't seem to like their line of work. When I first asked to get my tube fixed, I could see after he turned around, he left off a slight sighhhh. It was the middle of the day too, if it was the end of the day and they were closing up shop, I would understand...but cmon, midday.. Maybe he was having an off day, but I would not try to come back here unless it's a life and death bike situation.

Although slightly claustrophobic, this is a pretty good bike shop for small repairs and most…read morepurchases. I had stopped in here many times for quick flat tire fixings and minor purchases. I always had good experiences and always felt pretty strongly about this shop. In fact, if I had been writing this review a few months ago, I would have been giving them 5 stars and singing their praises. Unfortunately, my most recent experience with Bike Works was horrible, and has left a bad taste in my mouth. I will most likely never go back there again. Here's the story: I had an old SE Draft that had gotten pretty beaten up aesthetically. I wanted to get the frame painted, build custom wheels, and give all the parts a 'once-over'. After two "consultation" type visits to the shop, I decided that these guys were going to be my best bet for what I needed. I had asked the owner a good day that I could come in, pick out all the specific parts and colors, drop off the bike and finalize all details of this rather expensive procedure that I was committing to. All I wanted was for someone to sit down with me for half an hour and make sure that I was going to be getting done to my bike exactly what I had been dreaming of. When I arrived on the date and time that the owner had suggested, it was like pulling teeth just trying to get someone's full undivided attention. I'd start talking to them about what I wanted, then another customer would come in the store, and suddenly I was put on the back burner. This would happen over and over again. I had made it very clear that I was trying to pull the trigger on this transaction on this given day, and that I had all the CASH on my person to pay in full at that time. Now, if you were a business owner, any business, and a polite person came into your store with $700 cash, don't you think you'd at least give them your undivided attention for a half hour or so and get them on their way? Seriously, I sat their for about 2-3 hours that day. At no point did I feel like I was being taken care of properly. After finally picking out the color I wanted my frame painted, and the wheelset I wanted, I had arranged with them a few other particulars including completely redoing my brakes, and giving each component on my bike a cleaning and tune-up. I left with a very clear image in my head of what my bike would be like when it was complete, and I was told it would take about 2 weeks. Then I waited, and waited, and waited. Over three weeks later, I finally stopped into Bike Works to see what the deal was. My bike frame was sitting there painted, but they apparently couldn't find the rims that I had wanted. WTF? I had been spending $5 a day commuting to work, while my bike sat in the shop disassembled? They couldn't have called me, oh, I don't know, 3 weeks ago to let me know that they couldn't get the rims I wanted?!? I will note that the paint job came out beautiful. I hated this experience, but I will still recommend them for frame painting (if you are patient). I ended up settling on a lower quality, all black wheelset that they had lying around the shop that day, just so I could get my damn bike back already. I am currently unhappy with the wheels, and I'm pissed that they put me in a spot where I was forced to settle on something I didn't want. After spending all that money, I want to sell the wheels and get something different. Also, the way that the owner spoke about all the prices and my total led me to believe that they included tax. He straight up said "your grand total will be.." and then to my surprise on the day of pick-up, that amount somehow did not include tax?!? Furthermore, they lost my seat-post clamp and replaced it with the cheapest one available, and didn't say a word to me about it. All the other things that I had asked them to do to my bike, not even close to done! The brakes were untouched (they gave it back to me with dead brake pads and frayed brake wires). I had asked for a colored brake cable- totally disregarded. I had told them that it was OK to charge me whatever they needed to for a complete overhaul of each part on my bike- totally disregarded. They charged me the base price for disassembly and re-assmbly after the painting, and thats it. Overall, this experience ruined my opinion of Bike Works and I feel disrespected.

Always start the season taking my bike out the garage and taking it to get air at this shop. Owner…read morealways pumps my tires up for free and anytime i need a new tube i always come back here. Fast and friendly service. Had my bike going on 10 years.

Best quality work and service for your bike!!! Rich is a real pro, super knowledgeable and…read moreprofessional!!!