Edgewares Customs is the best shop in NYC for e-micro and acoustic mobility service and repairs…read more I've brought multiple bikes there for inspections and repair work, and every visit has been met with exceptional customer service. What sets this shop apart is its clear communication, willingness to work through unique situations on a case-by-case basis, and honest, transparent approach to business. As a small, independent shop, they're dependable, knowledgeable, and genuinely invested in helping their customers. The level of dedication goes beyond repairs. After one of my bikes was stolen from Prospect Park, Edge was able to track it down on Facebook Marketplace, a level of commitment you simply don't expect from a bike shop. Edgewares Customs is more than just a repair shop; it's a valuable resource for the local community. If you're a New Yorker looking for trustworthy expertise, reliable service, and education on e-bikes, micromobility, or bike maintenance, this is the place to go.

Jay fixed our two Segway Ninebot scooters in one day. He was honest, helpful, and fairly priced. He…read morefound bad wiring from a previous repair, fixed it properly, and rewired everything the right way. Great work. 5 Stars.

Owner. Of bike shop was more than helpful in fixing my bike great guy. Would not hesitate to go…read moreback. Also prices were very reasonable

Igor and his team are incredible! I've been bringing my Specialized, and kids' SE bikes for…read moremaintenance to them for three years. The location of the shop is so convenient for me to get to. Service is always impeccable. The guys are friendly, knowledgeable, and extremely thorough with their inspections. Their attention to detail and professionalism won me over on my first visit. If I could give them more than 5 stars, I would!

A great spot for getting your bike serviced quickly when you need it. The staff is helpful, though…read morethey can be a bit eager to suggest additional products or services. Overall, it's a solid choice for bike maintenance, just be aware of the upselling.

They installed an incompatible part. They did not acknowledge or correct this mistake. I went to…read moreanother place and the other place fixed it.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.

Los compadres 3 is great. Please fix me review so it's for there. I tried and you misassigned it…read moreelsewhere. I'd give 5 stars to los compadres!

El don que estaba antes mis respetos, pero el que está ahora la neta no me late su trabajo me…read morecambio una cadena apenas hace como medio año y fui otra vez por el mismo problema y me dijo que se tenía que cambiar otra vez. Mi pregunta es... si hace medio año me puso una cadena nueva o era una usada? Y por eso no vuelvo más para allá... ojo amigos!!!!

Visited Jersey Cycles today and the service was quick as usual and the repair was done correctly…read more I have use JC's before, and they continue to provide great service and very good turnaround time. I'm glad they are still in the area and just around the corner of their original store. Thank you Luca and staff.

I want to give these guys a shout out! I was in a real pinch, and kinda stressed out that I…read morediscovered my back tire had a leak right before a group ride meetup. I called ahead and they said come on in, they had me fixed up and ready to go in only 15-20 minutes. I was so thrilled. I figured there may be a catch, with a big price tag, but no! It was all of $20. I was even MORE thrilled!! So yea, came here to say these guys are awesome, and very kind, and very efficient. Much appreciated

Amazing experience! I took my bike in for a tune up and the staff was very knowledgeable and…read morefriendly. I'm new to cycling and they made me feel very welcomed. They have a huge inventory of bikes and I was even able to test ride a few of them. I'll definitely be buying all my bikes from them moving forward.

Had an amazing experience at Upway! I came in looking for a bike for my girlfriend and honestly…read morewasn't sure exactly what I needed -- but the team took the time to understand what she'd actually use it for and matched us with the perfect bike. On top of that, they got me an incredible deal, way better than I expected to find anywhere in the city. It's clear they actually care about getting customers the right bike, not just making a sale. Highly recommend if you're in the market for a new bike!

Bob is really a great bike repair guy. A really nice guy and honest also. I was tired of getting…read moreripped off by some of the local bike shops and some of them really don't put care into their work. They just pump 'em out. Bob is the opposite. I can tell he puts so much into his work. He did a tune up, brakes, and even rebuilt the rear hub for a great price. He thought I may need a rear gear sprocket, but said I could still get milage out of this one. The bike rides better than new. It's a vintage Trek 6000 that I did some modifications on, to make it a more comfortable hybrid. Love this bike and I'm glad I found out about Bob, through friend.

I've been using Jays bikes in Westfield for a few years now but wanted to change because I feel…read morethey are overselling the services that are unnecessary I found bobs based on the good reviews and was keen to try given its owned and operated by Bob, so should have a better place experience versus dealing with a random store employee. He was able to fit me in asap and completed the job in a few hours. Much better than my old spot where id have to leave the bike a number of days, and would be sold some expensive service package rather than fixing what's broken. Bob did a great job and was obviously proud of his work. He took the time to explain what he did and make sure I'm satisfied. Very reasonable pricing. Highly recommend and I will be using him for my bike repairs from now.