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    GRC Prime Bath

    1.6 (9 reviews)
    Open Open 24 hours

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    First attempt. Final product.
    Caroline B.

    I GIVE NO STARS. I DO NOT RECOMMEND GRC Prime Bath. GRC Prime Bath does not believe in customer service or customer satisfaction. The company is unprofessional and the workmanship shoddy. I am hard pressed to believe any positive review out there in light of my experience with GRC Prime Bath. Contracted 2/10/23 $10,000 deposit. Work began 7/6/23. Crew of 4/5 arrived at my home. Owner verbally accosted the team with profanity, and during the tirades criticized the workmanship/team's competency leaving me concerned over the work being performed. I have never witnessed such inappropriate behavior/unacceptable conduct. After one very loud/profane tirade, owner dismissed the team from the premises. There was never a final walk through or sign off of the work. I was only brought into the situation twice when asked what direction I wanted to run the vinyl flooring in each bathroom. Other than that, I was not included in any decision made regarding the bathrooms. Owner had to come back twice (7/7 and 7/10) - both sinks were leaking, ceiling panel needed to be replaced and the wrong shower doors had been installed in Bath #1 on 7/6. I wrote the check for the balance out of good faith at ~10PM to owner Day #2. The week of 7/10-14, I realized owner had caulked the ceiling fan cover in place to hide any imperfections in the cut made to the PVC ceiling panel to accommodate the ceiling fan. This meant that if I wanted to change the light bulb, clean the ceiling fan, or in the case the fan needed service, I would have to cut out the caulk. There was a considerable amount of caulk. Additionally, I noticed that one toilet was caulked at the base, one was not. The secondary bathroom shower frame was caulked in bright white instead of clear or translucent (previous shower doors that were being replaced had been caulked in clear). The primary bathroom was caulked in translucent. The secondary bathroom floor corner round trim was busted in two places and nail heads were exposed on the base floor trim. My hardwood floor outside the secondary bathroom was damaged during the installment of the threshold. 7/21 I sent emails with photos over my disappointment with several final work products. 7/21 it was arranged for the GRC Branch Manager to come to review work completed from a quality assurance perspective. 7/24, GRC Branch Manager came, reviewed with me all the issues and agreed that the work was not up to standard. Went back to owner who said he was not going to address any of the outstanding issues except for the replacement of a scratched up top frame to a shower door set and the installment of two screws. Last visit was 9/5 to address the one issue out of a punch list of documented requests to be addressed. I was told, by writing the check, I accepted the work done. I was told nothing further would be addressed by GRC Prime Bath. 9/6 Upon the removal of the ceiling panel in the primary bathroom, it was discovered that GRC did not install a floor to ceiling waterproof board. Upon further inspection, the wall panels "wave" at the intersection with the shower basin which leads me to believe the preparation needed to properly install the PVC shower unit is questionable. But without tearing out the wall panels, I cannot confirm. I cannot confirm if the GRC crew who worked on my home was even qualified! Owner fired the majority of them the first day of work at my home (communicated to me by owner and Branch Manager) which indicates to me this was not the first time sub-par work on an installment had occurred. I am out over $18,000 and am left with no possible way to order BCI PVC replacement parts. I am saddled with multiple repairs to address. I have even more photos and further documentation that would cause alarm to any homeowner looking for a company to renovate their bathroom(s).

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    Ctm Remodel & Design Center

    Ctm Remodel & Design Center

    1.3
    (4 reviews)
    0.5 mi
    $$$

    A BAD EXPERIENCE. Their self described focus is quality. They took absolutely no interest in…read morequality on my bathroom remodel. They were replacing vanities for me with recessed medicine cabinets above. They removed the old, and stripped it down to the studs. Their framer started cutting out 2x4 studs on the bearing wall running down the center of my house to install the medicine cabinets. I pointed it out to the PM who brought in the owner. After several days of activity I looked at the remediation and FELT SICK. Apparently not only did the framer not understand bearing walls but the owner didn't either. They replaced the studs removed with 2x4s with 85% of the cross section removed to accommodate the drain lines. I calculated a 1500# design load distributed between 2 studs. They replaced them each with a remaining wood cross section of 1/2" x 1-1/2". The owner had never checked back, and apparently the PM was oblivious. I wonder how many of their clients have weakened walls? I ended up strengthening them over the weekend. It didn't stop there. The drywall guy, a sub, left gaps around 3/4s of the electrical boxes that all had to be repaired. He left gouges and 1/4" sharp bumps throughout the project. He just didn't seem to care. And the PM was oblivious to it. For example there was a large finger size hole beside the light switch entering the room. A VERY OBVIOUS issue, and the PM blew it off. She was more interested in who was paying for replacing the insulation their framer had pulled out. A 10 minute task. I should have demanded she be replaced then. The painters, another sub, were equally bad. One of their assignments was to paint some shelving. They ignored the fact it had been finished with a smooth coating many years ago. Rather than suggesting sanding and priming, they dove in with the top coat paint. It scraped off with the slightest effort. After they came back the 2nd day to fix various issues, I asked about the very rough paint runs that had dried on the shelf edges. You had to be careful about running your finer across them. Their response, SANDPAPER. This was after they were done. Who did they think was doing the sanding and repainting? I wouldn't let them come back another day. So to say they do quality work is a huge joke. They have poor so called crafts people and no one to check their work. WATCHOUT. They have a curious billing system. It's based on an ESTIMATE at the beginning of the job, with no details. They never disclose what labor and materials really cost, so if there are any changes, watch out. It's all their word what it costs. We replaced two $950 medicine cabinets with smaller $700 cabinets and got no credit. I attorney friend talked me out of taking them to court. He said I'd win, but I'd waste too much of my own time. I hired them because I had a good experience with them a year ago installing a small granite counter top. The guy they have that does their stone work is a good craftsman. Unfortunately they have surrounded him with much less cable workers.

    CTM's quality of work and HONESTY is very poor. Just some of the problems are listed below:…read more - First and foremost, CTM tried to charge us for a slab of granite and labor (over $3,000.00) that was NOT installed in our home. - Asked to have old piece of granite buffed, resealed and re-caulked. The work was never done but attempted to charge us for it. -New slab of granite and backsplashes were installed. The caulking between the backsplash and granite was not done. -The sink was set but not sealed/caulked. -The caulking/glue used to adhere the back splashes to the wall bubbled out of the top of the backsplash causing damage to the paint and sheetrock upon removal. -Corner of backsplash was not flush with wall and was attempted to be filled in with black tar that was spread onto the wall. Paint and sheetrock were, yet again, damaged upon removal. -A straight edge razor blade was stuck in a 3"x 3" piece of cardboard (with some type of caulking on it) and left on our kitchen floor after they were done working. Thankfully, we found it before our 3 year old did. -The counter was not level/straight so a large amount of caulking was used to fill in the "space"- so much so, that when sitting at the bar you can look across and see the white caulking under the countertop. -There were a large number of "fissure" in the granite that you were able to stick your fingernail in and run along the fissure. -Estimate for 9 baseboard rounder's (which can be purchased for $2.50 each) was over $200.00. -and the list goes on... We spent countless hours negotiating with CTM about solving the problems. We did get some of the issues resolved but not without dishonesty, inconvenience, time wasted, and the pulling back of negotiations.

    Photos
    Quartz countertops, Greige painted frameless cabinetry and heated tile floor totally updated this kitchen!
    Quartz countertops, Greige painted frameless cabinetry and heated tile floor totally updated this kitchen!
    Ctm Remodel & Design Center
    Quartz samples

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    Quartz samples
    Smart Construction

    Smart Construction

    5.0
    (61 reviews)
    2.6 mi
    Certified professionals
    Offers Insurance

    Cannot recommend Corneliu highly enough! A seemingly minor window leak ended up being a much…read morebigger problem that required some major rehab work including repair of a deck that was very unsafe. While that was an unwelcome surprise, I felt extremely fortunate that Corneliu was the one who discovered and ultimately fixed the problem. This issue was neglected by another contractor who had done siding work previously for me. Corneliu fixed everything the RIGHT WAY at a very fair price and worked as late as 7:30pm, long after the sun had gone down, to ensure everything was done before the next storm rolled in. I'll be hiring Corneliu for a bathroom remodel later this year and anything else that may come up!

    Corneliu did an absolutely amazing job. He was professional, kind, fast, and reasonably priced. He…read morecommunicated well throughout the project. We wanted a door installed in the interior of our home. Cornel arrived, measured the space, explained the different styles, asking what we'd like. Then he went to the hardware store himself, took photos of all of the options that fit our criteria, and texted us the options so we could choose, saving me time from having to go to the store myself. He also went above and beyond by offering to fix the opposite side of the door frame, which was ugly before the project started. We didn't even think it was an option to fix that. Cornel installed the door, painted it, and fixed the trim on both sides, on the same day. The final result is absolutely perfect. It's beautiful, and the quality is stellar. We will certainly be using Smart Construction again in the future for home projects that we can't do ourselves.

    Photos
    Dishwasher install
    Dishwasher install
    Microwave install
    Microwave install
    Laundry ceiling after repair

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    Laundry ceiling after repair
    Kay Construction

    Kay Construction

    4.8
    (61 reviews)
    3.9 mi
    Certified professionals
    Free consultations

    We chose to work with Kay Construction on a recommendation from my brother who Kay had done a…read morefantastic (and major!) remodel of his kitchen and floors, among other things. Kay did a renovation of our kitchen, office area, and butlers pantry after water damage had ruined much of our old kitchen. From start to finish Kay is far and away the best contractor I've worked with. He's always on time, reasonably promises but over delivers on quality and value, and quick to text/call back. He always had great suggestions and guidance throughout the process and the results show. I've already asked him to do more work, and recommend him to every friend who says they're doing anything on their house.

    Kay is hands down the best contractor I've ever worked with. I completely remodeled my kitchen with…read morenew lighting, cabinets, countertop, flooring, the works. From the initial estimate to the project completion, Kay was always on time, and always went above and beyond to answer my questions, talk over options, and provide recommendations. I am beyond satisfied with the quality of the work. Kay paid incredible attention to details and made sure I was satisfied with every step as he checked in frequently throughout the job. There were no surprise extra charges and he finished on budget and within the promised timeframe, even though I had him do a completely unrelated garage window replacement in the middle of the job! I wouldn't hesitate to hire Kay again for any job big or small, and I will be recommending him to anyone who is looking to do a home project.

    Photos
    Handrail#1
    Handrail#1
    Kitchen#3
    Kitchen#3
    Office area

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    Office area
    Granite and Marble Specialties

    Granite and Marble Specialties

    4.4
    (220 reviews)
    10.2 mi
    Locally owned & operated
    Certified professionals

    from start to finish everything went smoothly, all questions were answered no matter how many calls…read moreor emails you made, always polite and knowledgeable, installation was excellent they made sure to include you in on even a minor change. And the quality of the quartz is beautiful

    TASK: Remove existing backsplash and countertop and install a new backsplash and countertop…read more PROBLEM 1: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE COUNTERTOPS. Nothing was covered. All contents of the drawers were contaminated by demolition materials. In addition, during the demolition, the underlayment of the countertops was damaged. As stated in the contract, this was not to be addressed by Granite and Marble Specialists (GMS). Once the island countertop was removed, you could see that a heavy layer of glue remained on the underlay. The installers said that that was not their responsibility. They installed the countertop over the uneven underlayment of the residual glue. This meant that there were up to 1/2 inch gaps between the counter and the underlayment, stretching a span of 108.5 inches. Over time, this will lead to instability and breakage of the stone. The installers forged ahead and installed the new countertop independent of the gaps. The installers were adamant that they had installed the island countertop to level. RESULT: We had to remove the new countertop and have the surface sanded to level before having them reinstall the countertop. PROBLEM 2: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE BLACKSPLASH AFTER DEMOLITION. This meant that it was the homeowner's responsibility to install drywall and to make sure that the backsplash was level. The backsplash was 1.5 inches unlevel from one end of the backsplash to the other. Thus, in addition to the provision of drywall because the existing drywall was damaged during demolition, we had to shim the drywall to ensure the backsplash was level for the backsplash installation. RESULT: We had to go buy wood, cut it to the specific dimensions and install the new underlayment for the backsplash. IN SUM: GMS provided what the contract stated, an installed countertop and backsplash. It was not stated in the contract that it be level or that it be level to the degree that it was level prior to the new installation. The installers showed it to be level because the countertop was 108.5 inches long X 46 inches wide X 3cm deep. So, BEWARE. If this is the type of installation you are looking for, this is the organization for you.

    Photos
    Granite and Marble Specialties
    Granite and Marble Specialties
    Granite and Marble Specialties

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    GRC Prime Bath - kitchenandbath - Updated June 2026

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