Ramone and Sandra were so helpful and professional. The work that was done was excellent and the…read morecar was completed on time. Ramone even had us bring the car back a month later and gave it a complete detail. This vehicle looks brand new.

Emailed for a quote about getting some scratches/scuff marks repaired on my car. Received one…read moreinitial response asking for the pictures and VIN number of my car shortly after I submitted the request on their website. After replying with the pictures, VIN, and also letting them know that I could come in person if needed. Two days passed, still no response so I sent a follow up email asking if anything else was needed/if the pictures sent alright. It has now been a week and I still have not heard back. What was supposed to just be a simple paint patch job has now set me back a week. Do not recommend if you want quality customer service in a timely manner.

Was very impressed by the owner, Ken. He was attentive, knowledgeable, direct, honest in that he…read moretold me he could not solve the problem of my clear coat deterioration. But willing and able to refer me to two local auto body/paint shops. I will be bringing my other car to him for regular detailing. This is a business and owner I am think I can trust for my car care needs. Good prices too.

After detailing my car, I went out the next day because I'm in a cast and the whole inside was not…read moretouched. I paid him almost $200 and he said that I ordered the economy package that did not include shampooing the inside of the car. When I called him on it, he said that he would do it for $130 which makes a detail almost $400. No expectations of making it right.

Willie's service was phenomenal! Took my Miata in for a ceramic coating. Professional, friendly,…read moreinformative, prompt and clear communication, very competitive pricing, easy scheduling, smooth transaction, and the car came out fantastic. 10/10 recommend Thank you again, Willie!

I highly recommend this business!!!! Do yourself a huge favor and talk to Willie about your needs…read more He is extremely knowledgeable, super friendly, very experienced and detail oriented. He takes a lot of pride in his workmanship and is a professional! He took the time to answer all my questions before I booked my appointment and spent a lot of time with me afterwards answering questions, explaining what he did and why and how to take care of my car going forward. He's earned my respect and I will be a repeat customer! Thanks Willie

If you are looking for a reasonably priced car wash in Salem, the Blue Elephant Car Wash is the…read moreanswer. The employees direct you the entire time you enter and your tires are washed so that they look like new,

I've been to several different car washes and this is by far the best one in Salem! I feel like I…read moreget a brand new car every time I leave there. I've only been a few times, but I definitely plan on going back and I'm trying to figure out how to get the best deal on their car wash service so I can go more often.

We just had my husband's handicapped van repaired here and they did such an awesome job! He was…read morestuck home until it was repaired. They fixed it in 3 DAYS because they knew how dependent he was on his van! The workmanship was exceptional! They were so friendly and helpful. We cannot recommend them any higher! Take your car to them, you won't be sorry!

Recently I struck a deer and did about $2500 damage to the front of my truck. I took it to…read moreJackson's on the recommendation of some friends who had work done there before. They were very easy, knowledgeable and convenient to deal with and handled their end directly with my insurance company. The result of their work was the front of my Truck looks as good if not better than when I bought it new! In addition i was extremely impressed that in addition to the repair work, they completely detailed my truck inside and out. Kudos to all the staff and management of Jackson's Auto Body for an exceptional result! I highly recommend them.

Reasonably priced. Helped my mom clean their van inside and out. Next time I'm in town, I'm going…read moreto clean my own car up while I'm there. Once of the vacuums ate one of our quarters, but otherwise a great experience.

I called an hour ago and advised them that their flying the American flag by one point needed to be…read moreaddressed. He said he would get right on it. An hour later it is still a sock in the wind.

What you are about to read is true. I brought my truck in for collision repairs and left deeply…read moredisappointed, disturbed, and shocked by this shop's extreme negligence and absurd behavior. When I first brought the truck in so they could look at it he told me he could do the repair at the amount insurance was offering and said he "doesn't like painting over dents," which gave me confidence the panel would be repaired without dents. After nearly three weeks, the truck came back with sloppy work: Eight areas of visible debris and pinholes in the paint, a visible dent, one trim piece scuffed, tape left on two different areas, and an area that looks like rust wasn't properly prepped before painting. I brought it back to discuss the issues. The owner agreed to a repaint and even said, "I'm surprised you didn't bring it back sooner," suggesting he already knew the work was bad. He also said fixing the dent would be another $300. That's odd since he implied he would repair all of the dents when I first brought the truck in. On the day scheduled for the repaint, I unfortunately had to decline to pay the extra $300 for the dent repair since I already spent $500 and didn't want to put more money into it. I think that made him angry even though he said that was optional. I still expected the other defects to be fixed. While we spoke, he rubbed an abrasive pad across the painted panel as a demonstration leaving about two feet of visible scratches. I then pointed out several repair problems, including a small rust spot that looked like rust in that area had been painted over, and I said in a half joking way, "This spot bothers me for some reason." I was trying to keep the conversation light because I was sensing he was getting angry. He then replied with some insults: "I think a lot of things bother you," accused me of "trying to get free stuff," and said he'd "paint the rust spot if he had enough paint." I was shocked but kept my comments to myself at that point. I left to take the bus home. As I walked, his "enough paint" remark was irritating me, so I returned to the office to clarify what he meant. As we were discussing the situation the receptionist suggested I take my keys and reschedule after things cooled down. I agreed and walked to my truck to leave. As I was leaving, the owner came outside and asked why I was leaving. I told him it was because of what he said. He instantly became extremely angry, told me to "get out of here!" and threatened to punch me in the face. I left and later filed a police report due to that violent threat. Their website states "All our paint services are backed by warranties ranging from limited to lifetime," and that they "take pride in customer satisfaction." I have tried to contact them several times about honoring that warranty and have received no response. I emailed photos of the multiple repair defects to them afterward, asking how they would fix them and received no response. Poor workmanship, insulting comments, and violent threats toward a customer. Avoid this shop at all costs if you value your vehicle and your personal safety.

Excellent work..even fit me into his busy schedule..highly recommend..Kyle very knowledgeable...read more

I just had my car detailed by Cesar. I'm telling you this guy worked miracles! My car looks brand…read morenew! I have a very hairy Border Collie. She goes everywhere with me. We go to the dog park and beach year round. My car was absolutely filthy. My dog puked all over my seat some orange goo one so I thought the stain would be there forever. He got it out!!! I can't believe what he was able to do. I strongly urge anyone that needs their car cleaned to go to him. He's professional, quick, and was able to get me booked the next day. Spectacular job!!!

I contacted MCC detailing with very short notice to detail my wife's car before Mother's Day. Cesar…read morecame to my house and spent about 5 hours. The car was beautiful, inside and out. Thank you so much Cesar.