First time going today for a full synthetic oil change & they are amazing compared to surrounding…read moreshops. Pricing is so much better & affordable. Staff was informative & professional. Their customer service was great. Highly recommend & I will be going here moving forward for service!

Went there yesterday for an oil change with the dogs in the car. Was in and out in five minutes on…read morethe dot! The guys were awesome!! Very professional. My dogs especially loved the extra pets Thank you Trent, Tashaun, and Brandon.

I have used this place in the past and had great experiences, NO MORE. I called and requested an…read moreinspection. They said be here before 5pm and they would since they are open till 6pm. I get there at 4:30pm on Friday May 15th, NO other cars in the parking lot or the service bay. I pull up and some punk, who needs to learn what a haircut is, walks out and says they are not taking anymore cars today. CAN'T or Won't? Would never go here again because of the lazy service.

I was visiting home for the holiday and needed an oil change to get back down the road. Although I…read morecurrently reside out of state. I searched and made my way to trusted Strickland Bros. Same great service, prices, and reliability. The staff were friendly and knowledgeable. Seth is amazing. Abe is the sweetest. Thank you so much for making my drive home safe. It is very much appreciated.

Extremely satisfied with service provided by Al's Auto. Hard to find professional, quality and…read morefair pricing Auto repair shops these days. Highly recommend Al's for maintaining your auto.

Al, thanks for taking great care of our cars throughout the years. First Trina's minivans and then…read moremy Mustang. We can't thank you enough for the kind, tough love, no BS service that you offer. I'm finally getting rid of the quarter million mile Mustang but, I gotta bring the new one to the best shop around. See you soon.

These guys are great! (and gal) Great, friendly service. And…read morefast! I was having issues with my car after getting an oil change, and took it back to a different Valvoline. The guy looked in my grill and knew right away. I had hit something - a deer-that had damaged my compressor. It's going to be an expensive fix, but I never would have known.. definitely recommend.

Mike and team did a great job. Quick, good and good communication. Makes possible stressful…read moresituation, very easy.

Friendly staff! Quick availability! Prompt service ! FREE tire rotation! Thank u so much Mavis in…read moreHuntersville! Will be back for future car needs!

WARNING: This place is a scam artist's paradise and a customer's living nightmare!…read more Thinking of getting work done here? Don't. Just pulling into their parking lot is a death sentence for your tires. A few weeks ago, I made the colossal mistake of letting these clowns mount and balance two tires for me. Within weeks, I'm stuck with a slow leak. Shocking, right? Not for this dump. It's close to home, so I rolled the dice today and stopped by for some air. Big surprise: I found a screw lodged in my tire. A tire shop that gives you a puncture--how's that for irony? Then it got worse. I dropped my valve stem cap, and while fumbling for it, I discovered their parking lot is a literal junkyard of tire-killing treasures: nails, screws, you name it. It's like they're hosting a puncture party out there. I asked about a plug job, and they had the audacity to quote me $50 for something a toddler could do with a kit from the dollar store. Extortion, plain and simple. Good thing I brought my own fix--it's the only way to survive this rip-off joint. But while I'm down there plugging my tire, I find more nails and screws scattered around like confetti. This isn't a parking lot; it's a war zone designed to shred your tires and drain your wallet. I scooped up the evidence and marched it inside, thinking maybe--just maybe--they'd pretend to care. Nope. They shrugged it off like I was showing them yesterday's trash. Before escaping, I checked my exit path to avoid more tire carnage, and guess what? Another pile of rusty screws and nails waiting to ambush me. It's like they've rigged the place to keep you coming back--or limping away. Let's not kid ourselves--this isn't some "oops" moment. A tire shop with a parking lot that looks like a nail factory exploded? That's no accident. It's a slimy, calculated scam to force you into buying new tires or shelling out for overpriced repairs. These people aren't running a business; they're running a con. For the love of your car, your sanity, and your bank account, DO NOT set foot near this cesspool. The 1st picture is from my 1st haul, the second picture is from my 2nd time looking through the lot

They were very honest, didn't pressure anything, and good value, and…read more.. As I sat there, I reflected on just having paid down another G in debt (another poker tourney win) and having changed so much back to the calm and happy version of myself since deleting social media. However, that might have gone well for me but not for others. Life is so strange. I'll explain. After being a raging maniac for about a year, I wanted to even things out with the universe so I visited a local old age home. I got to know four of the elderly women (platonically) and they enjoyed my company so I went back again. This time, we played Ring Around The Rosie outside because I wanted them to get some sun and thought it would bring them back to their youth. It went well until one of them had a heart attack. So, that wasn't good. At least they didn't all fall down. Anyway, these are the life experiences I ponder while sitting at Valvoline. As far as this Valvoline goes, they do a good job. Definitely recommended.

This Valvoline could've cost me and my boyfriend a serious car accident. This is the only Valvoline…read moreI've ever had issues with. I also rarely go out of my way to make bad reviews on Yelp, but this place completely deserves every bad review that comes their way. My boyfriend and I took his car to get an oil change and tire rotation. The service was fast, but the staff were incredibly avoidant, unprofessional, and rude. For example, after we paid, they just walked off and didn't confirm that we were done. They also didn't hand us back our keys. Valvoline is known for the professionalism and kindness in their staff, this place is not practicing that. Additionally, they made zero eye contact with us the entire time we were there. Upon leaving the place, we happened to glance at his receipt before throwing it away. We noticed they marked down that he had a "severe oil leak" in the car. We were freaking out because they didn't mention it. Surely, a mechanic would notify their customer if their vehicle had a major oil leak. We drove all the way back and asked them what they meant by this, considering they let us drive off the property without notifying us. The mechanics looked at us like we were crazy for driving all the way back. They replied with "Uhh... yeah. There's a pretty bad leak along the whole bottom of the car," and no sense of urgency or elaboration. It didn't seem like they knew anything about cars. That was a major safety hazard. I have never in my life been to an auto/mechanic place that didn't notify customers about serious issues, like a major oil leak, before letting customers drive off the property. Additionally, if my boyfriend knew it was leaking, he would've gotten it fixed before getting an oil change. Beware of this place. I will never trust them to work on my car, or anyone else's, ever again. The Northlake Valvoline is incredibly professional. The staff there are awesome. We'll be going to that one from now on. It's worth the extra five minute drive to avoid this place!

Friendly and knowledgeable staff. Was met at my car and brought inside to patch a flat tire. Had…read moreto wait a bit but was prepared for that as they finished cars ahead of mine. Joseph and Ken were great and kept a great mood in the waiting area with customers. My technician Kieran was great as well and did a fantastic job. Very reliable, great service and prices.

Keep your money. Horrible experience overall with this company. They tried to make it right but…read morethen I got charged way more than the original quote. Save your money and go someplace else. Save yourself the money and headache.

Amazing quick service! Staff extremely pleasant and…read moreinformative! If you have to kill some time take a easy walk to a local restaurant.

Had an appointment on sept 11 at 3 for an oil change, Brake check, tire inspection and tire…read morerotation for a fleet vehicle that was due. The next day going down 485 I noticed that my steering wheel start to shake. Called and they wanted me to check lug nuts. Driver front, Picture shows one lug nut looked tight but was not very tight and one was half off. The others completely off. I feel that maybe my rim is bent now. Also not sure why no new tires are needed. Please stop and check your tires after work done there. Luck I am a handy at some things as this could have been a bad wreck if I did not pull over and check the tires.

I really had a good experience at this location. I brought my Yukon in for oil change service…read more Immediately, the gentleman assisting me attempted to make a professional connection with me. He says, "Sir, pull in to this bay and I agree with you that faith does move mountains." He read the license tag on the front of my truck, but it was just good to know that I was receiving service from someone that cared to connect with the customer. Customer service is often hard to find these days. I felt as if someone cared that much to connect with me then surely they would also connect with my vehicle. I was also out of there in no time and they applied a veteran's discount. Really appreciated the service.

READ YOUR RECEIPT I…read morereally hate writing bad reviews. However, given my experiences with this store, I'll make an exception. This is the last time I will go to a quick-lube place! I visited this store twice to get an oil change on my previous car. So I decided to return to get an oil change for my new car. My worst mistake. To be clear, my car was not leaking oil until I brought it here. I stay up to date with all my car repairs. I brought my car in for an oil change on May 30th. A few days later I noticed an oil spill in my driveway. So I took it in on June 2nd to get it looked at. I was told, "It was our fault, we did not clean up everything, and I had a small valve cover gasket leak." I thought okay, let me go ahead and get that fixed. After driving 5 hours to another state, I once again noticed an oil leak under my car. I took it to another location on June 9th, who immediately called this location to figure out what had happened. The technician there told me the filter was installed improperly. I then drove home and still noticed my car was leaking. Tired of the back and forth, I took it to the dealership. They informed me that I needed a new oil filter housing due to the damage caused by the initial filter being improperly installed. Of course, I needed to be reimbursed, so I created a claim with customer care on June 10 for reimbursement for a driveway cleaning and the dealership bill. It's been almost two months and no one has reached out to me regarding the claim. I've spoken to countless customer care reps and upper management has not reached out. Except for the assistant store manager who said he would give me a callback. He did not. Management says they call but I have no voicemail or anything. They didn't call. They tell you anything to get you off the phone. Regarding the repair they only mentioned what was on the receipt, about all repairs having to go through Valvoline, meaning they couldn't care less. I even spoke to the store manager, who said the same thing. Honestly, who has the time to go back and forth, especially after I took my car there again to get it looked at a second time. Why would I take it there again, for you to tell me you fixed it and it will not be fixed? Please if you want to save money, a $30 oil change is not worth spending hundreds of dollars out of pocket later. Do yourself a favor and visit another location. Management is friendly until you have a problem. Don't be fooled by their friendly staff. They don't care about your car or your wallet. Do your research and find another location that will provide you with the care you deserve. I learned my lesson.

Best Place, High Recommend As a woman and new to the area,…read moreof course I was nervous to pick out a new repair shop. As a woman, we are always worried about getting taken advantage of when it comes to auto repairs. I picked this place because it was family owned, and it was a right choice for sure. I would and will be recommending this shop to everyone. They took great care of me and did good work. 100% recommend

Tom had researched my issue before I arrived and was able to solve the problem quickly!…read moreI was in and out in 40 minutes.