1. Grease Monkey

    1. Grease Monkey

    0

    Kernersville, NC

    Grease Monkey

    2.4 (41 reviews)
    Closed 7:30 am - 6:00 pm
    Updated over 3 months ago

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    1 day

    Response rate

    100%

    Services - Grease Monkey

    Auto brake repair

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    12 years ago

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    Review Highlights - Grease Monkey

    Always courteous and make sure you understand they are there for you!

    Mentioned in 2 reviews

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    My car needed serious repairs that were costly. Kenneth was so helpful and kind throughout the…read moreprocess. I couldn't have gotten a better price or better service anywhere else period. This will be my go to for car service from now on. They are exceptional and treat their customers very well.

    Overpriced and a waste of time!…read more Waited two days while my vehicle sat in their parking lot waiting for them to inspect an engine light. When I dropped off my vehicle the morning of the first day the associate at the front desk told me it would only be a few hours. After that time passed and I hadn't gotten any update I decided to call to see what the issue was. I was met with a rude response by Doug that this wait time was normal, that I shouldn't bother them if they haven't text/called, and that I should call back before closing if my vehicle still has not been seen. Doug gave me no time frame to how long it would take. So eventually it got close to closing when I called again and decided to leave my vehicle overnight to get it seen quicker. It wasn't. They finally inspected it late in the afternoon on the second day where they found a faulty catalytic converter. Doug quoted me $3000 with the OEM part and $2500 for the "cheaper" aftermarket part. It was outrageously high and not worth the service wait time. I quickly talked with another mechanic I trusted who quoted me a little under $1000 for the repair while being very helpful and nice. I am going to take my business elsewhere after this experience. While some staff are very helpful and nice the experience with Doug was one of the worst I have had. Even the diagnostic fee of $107 wasn't discounted for an extremely long inconvenience. Don't go to this auto shop unless you enjoy wasting days/weeks for service that amounts to expensive price gouging for your wallet.

    Christian Brothers Automotive Robinhood

    Christian Brothers Automotive Robinhood

    (27 reviews)

    I have been to Christian Brothers a few times, they are the only ones I let pre-inspect potential…read morecars that I want to buy. I had them do both of the used cars I bought and they lasted me forever with regular maintenance. In my experience everyone that works in this facility is honest, fair, they want to help people and they want them to be safe. This is the first and ONLY mechanic shop that I have been to as a woman where I wasn't treated like I was a dunce or less than. The employees here explain things in a way of informing you not persuading you or intimidating you with fear that if you don't complete the job something extraordinarily bad is going to happen. They give you realistic expectations on how much more you can drive until you need to really get it done which helps people that are on a budget. I think the prices are higher on average but the amount of service, attention, and thoroughness you get the price is very fair! I recommend this place to everyone I know especially women because I know how important it is to feel safe with mechanics and not like they are trying to get over on you! I've had my share of bad experiences but never with Christian Brothers! They truly exemplify the name!

    final update 1. My check engine light came on when I took…read morethe car home after the repair. Took it back. Tech explained it was due to the aftermarket part being used which is why he recommended the $9995.00 converter that I declined since I didn't want a $13,000 repair bill. My husband asked if the 02 sensors could be the issue. The tech said no. They had replaced one and the rest checked out ok. I took my car to another shop the following week. Turns out there was a bad 02 sensor. I have an invoice to show that I replaced it. 2. My battery was checked off as being good and they offered to clean the terminals for a nice fee. I had that done previously by them but I declined this time. My car would not start the following week and left me stranded at work. Turns out when it was removed , the battery was swollen on one end and leaking acid which might explain why the terminals were so corroded. I have the invoice where I replaced the battery. 3. Three weeks after the repair we heard a rattle in the rear when we pressed on the brake. We thought it might be the rear stabilizer link they replaced this last visit. We are not experts so wanted to be sure. . My husband took it in this am to be checked. They tightened it up then test drove it after. I hope that was the issue. We will see. 4. I noticed that they recommended that I have a brake fluid exchange this last visit due to brake fluid being burnt and dirty. I approved that but then realized it was just done 9months/10,000 miles ago. So my husband questioned the owner about that. The owner's immediate response.- " Why did your wife approve it ?" So to answer that question. You send these recommendations via text while I'm at work. I trusted your shop to run an ethical business and not send something out for approval that you just supposedly did. Volvo says 2 years /40,000 miles interval for that. However, that's my fault for not catching a duplication of service that was supposedly done Great deflection on blaming the customer for trusting you. I guess I'm supposed to carry around every invoice while I'm working. 5. My husband mentioned this am that I went to them thinking it would cheaper ." That seemed to insult the owner. To Clarify , I just didn't expect more than the dealer. 6. Lastly. Be sure that your customer has drove out of the parking lot before you start talking about the customer in a negative manner where it can be heard and seen in your waiting room. My husband walked back in to hear and witness the facial expression of the technician he spoke to talking abut him. To the owner. You can go back and look at the invoices to see how much I've spent without complaint and the duplication of the brake service. Our car is still out of alignment pulling to the right. Look how many alignments I've paid for. I even had it aligned at a local shop since it really was pulling bad after one of yours. You have my contact information if you truly want to make things right. I know you said to send an email to explain everything. Maybe I will but will just be a duplication of this information. At this point, I regret ever stepping foot into your business. Very disappointing. Original review. / My plan was to drive my 2011 Volvo XC70 until it came time for a very costly repair and then trade since I've had it for 10 years. I took it in since the car started loosing speed when accelerating and was sluggish going up hills. The first issue found was the exhaust manifold actuators so I agreed to have that repaired along with other items. That total was $2800. After that, I was told the catalytic converter was "now clogged." The repair with the Volvo brand part estimated to be $ 9995 ( warranted ) The car is not worth $5000. I opted for the aftermarket option ( no warranty ). Price was $1800 for a total of $4800 for everything. We got a quote from the Volvo service dept and it was $6435 plus tax which would be around $3500 less The price difference over the dealer for a repair just seems questionable. Services Air & cabin filter replacement, Engine repair, Service not listed

    Carmine's Import Service - Carmine's Building 1

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    I recommend Carmine's to people all the time. So many things to appreciate about them:…read more1. They are straight forward and honest, clear about what work is needed now and what can wait. 2. They offer big-dealer conveniences like a shuttle and loaner cars. 3. They are price-competitive with dealerships. 4. They really appreciate their customers!

    STAY AWAY FROM THIS PLACE…read more If I could give a negative rating, I would. Extremely disappointing and misleading experience at Carmine's Import Service. I was told by Tesla that my 2020 Tesla Model Y Performance needed a battery pack replacement. Before committing to Tesla, I called this shop and spoke with someone I believe was named Max, who assured me they could do the job and had third-party battery options that would be cheaper than Tesla. Based on that information, I paid $400 out of pocket to tow my car from Raleigh to their shop. That's where the red flags started. * It took over two days just to get a diagnosis, and I had to repeatedly call for updates. * I was charged $243.13 for the diagnostic, despite the delays and lack of communication. * My advisor, Marissa, told me she was "looking for a battery," which alone took another full day. * When I finally received an estimate, I was shocked: $28,000 total, with $23,000 claimed just for the battery. For comparison, Tesla charges around $13,000 for the same battery replacement -- and I personally found a compatible battery online for $14,500, which still makes their quoted $23,000 battery price extremely inflated. When I asked for a detailed, itemized estimate (battery source, labor hours, cost breakdown), I never received one. They could never explain where the battery was coming from, how many labor hours were involved, or why the price was so high. I asked twice to speak with a manager. Messages were taken both times. No manager ever called or texted me back. Because no repair was done, I then had to pay another $500 to tow my car back to Raleigh, wasting $900 total in towing alone, plus the $243.13 diagnostic fee -- not counting time and stress. Between the lack of transparency, the exaggerated battery cost, the inflated estimate, and zero management follow-up, this experience felt misleading and unprofessional. I wasted time, money, and trust bringing my vehicle here. I would not recommend this place to anyone.

    Grease Monkey - autorepair - Updated September 2026

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