I'm quite disappointed to be writing this. We just moved to High Point, and were hopeful to find a…read morelocal shop we could trust. Came to Newton's because of the reviews. I sat with them while my car was getting worked on. I was a bit uncomfortable with them talking about bankruptcy while I was in their presence, but did my best to ignore, and not eavesdrop. They replaced a battery on my Honda CR-V, and asked me to return the next day for the tires. In replacing the battery, the Honda computer systems did not come back online. They told me they tried to fix them, but could not, and that it would be no problem for the dealership to do so. This knocked out everything from lane assist to cruise control. The next day a sensor went off 1 minute from leaving them- the technician had not filled the tires back up after putting them on. Then I get a text from them asking if a headlamp was in my car. Finally my "no problem" reset to the computer systems cost an additional $114 at the Honda dealership. Please be aware of this potential, if you are considering letting them change your battery. When I texted to let them know this had happened, their response was offensive to the point that I felt compelled to let others know of their customer service.

I recently made a review for this company, I still stand with my original perception and strongly…read moreurge you to you a different mechanic, but the pressure from the review actually made Greg return the parts our warranty company previously sent to his shop so way to go Greg Newton for your judgement call. I still think you should have maintained a professional standpoint and returned the parts before a bad review like this forced you to. Again, this shop is a nightmare and in my personal opinion will continue to go downhill as long as Greg is in control of customer relations!

I see may people have had bad experiences here but my wife and I had a positive one. We brought our…read morecar in because it started acting funny when my wife drove it. After the diagnostic, they said the engine was shot and that with the cost of repairs we should just consider a new to us car. We got an oil change so we could drive it home to sell for parts. They did not charge us for the diagnostic even though we didn't get anything repaired. Many places will charge you for the diagnostic if you don't fix what is wrong. We appreciated how friendly and honest the lady at the front desk was.

These guys do good work. Never rushing through repairs. I would recommend them to anyone for most…read moregeneral diagnostics and repairs.

DONT GO HERE!! I put 5 stars so it would post my review. But I will tell you this. If Nick is the…read moreone you get. Ask for someone else. You will have to hear all about how he hates having to do this or do that to certain vehicles, we sat here for over 30 minutes and less than half of it he sat over there helping the other guy who was doing just fine and said so his self. And Jay ended up doing it as well because Nick couldn't stop complaining about how hard it would be wilth the plastic pannel.

Ill start by saying the service itself was fine. Everyone was very nice. HOWEVER, my car started…read moreleaking oil immediately after because they somehow screwed up putting the oil cap back on correctly and I had 2 gaskets on there for whatever reason. I went to a different auto shop to get it fixed and cost me another $150 on top of what I paid for the oil change. Speaking that this is their day job, do better. I will be contacting them to try to get my money back and get them to pay for my other bill.

I ended up on the side of the road 5 miles away from the…read moreValvoline on Main St in High Point NC after my 160.00!! OIL CHANGE and inspection! All the lights came on including the engine light, then the car began to shake and I lost power!! I WAS STRANDED on a two lane highway. I called the store to to advise them of my situation. It took them 45minutes total to get to me.Only 5 miles from the store, 25 mins. Later I call back to see where the manager is, Shan, the Asst. Mangr. rudely says, "I'm running the floor, I don't know" I advise her I'm alone on the side of the road, she says "so" and hang up on me. Horrible attitude. Infinite, the store manager arrives finds out it's WAAAYY too MUCH OIL. Long horrible story short TWO HOURS LATER we get back to Valoline. I see Asst. Mgr. Shan and ask her if she hung up on me. "Yes, I sure did. I didn't mess up your car. You don't blame me." As I walked away, I told her she was very unprofessional. She began saying some kind of slang, "I build'em up and knock'em down baby" " I'm the real" so aggressive and demonstrative that the manager had to the step in front of her and calm her down. I was totally disrespected. I WILL NEVER EVER STEP IN ANY ESTABLISHMENT THAT ALLOWS THAT KIND OF BEHAVIOR!! I FELT UNSAFE AND THREATENED. I have never in my life had such a horrible experience.

Katie took care of everything from the last visit! I appreciate everything that was done to rectify…read morethe situation. Everyone has been great. Today I went in again and everything was fantastic! It was good to see that Addison will now be taking over as manager and she is handling everything extremely well!

Avoid firestone. The mechanics have no clue and the parts are low quality from Orileys. I learned…read morebreak pads , catalytic converter. 6 months said no warranty. They said i had leaking strut, had replaced next visit same strut leaking quoted me same price I just paid to have installed. I informed them it was several months that the installed and said yes I see that​

Great facility and I was able to get an appointment rather quickly through their online appointment…read morescheduling system. They care about their customers, and they even provided me with a discount last time I was there after waiting over an hour for service. I went in for a tire repair and it the estimates weren't obnoxiously expensive. I recommend this location if you're looking for excellent car service.

Value and service. I've been a customer for about two years. All of my tire purchases will be…read moreprovided by Thomas Tire. Consistent quality and friendly service. No up selling. The coffee is fresh while you wait.

Excellent service. This was my first time there, but it won't be my last. I was very pleased with…read morethe overall experience. Jason was so kind to this elderly widow. He has a great personality and very knowledgeable. The best automotive company I have ever used.

The service here is really great and recently had an oil change, tire, rotation and inspection…read more Thank you again and appreciate your staff for providing excellent services.

Go see the guys at Foster's and avoid the dealership shenanigans. You will save $$$ and get the…read morework done correctly the first time without the typical bait and switch of the dealer. We take our Honda, Toyota, and Mazda here now instead of Flow and Bob King, and have no regrets.