Came in to get an oil change today. Shoutout to Brian for being on top of it with his customer…read moreservice skill, speed, helpfulness, and accuracy to get the job done.

Terrible experience. My husband got an oil change at this Take 5 and returned the next day because…read morethe car started acting up. The manager admitted their team likely overtightened the oil filter, cracking the housing and said he would personally fix it. Then, after talking to his district manager, he blamed a non-existent recall and said it had to go to a shop. Our vehicle was towed to Pep Boys, where it sat for 2 weeks while Take 5's insurance company avoided us. We paid $1,120 out of pocket for a diagnostic, just to be told later that Take 5 wouldn't cover it, even though the diagnostic confirmed they caused the damage. The lack of communication, accountability, and care has been exhausting. I wouldn't trust this location with an oil change again, let alone anything involving your car's safety.

Friendly staff, fast service, great prices, don't really hound you like other places over little…read morethings to make extra cash they just tell ya about it and that's it. 5 stars

Extremely fast service, great customer service and overall pleasant experience. I was able to get…read moremy oil changed during a one hour lunch with a half hour to spare! I'm very impressed and recommend this place! Also, military discount!

I made an appointment for an 11am oil change about a week ago. Al was the associate taking the…read moreappointment. $24.88 for the pit crew was the price he quoted; I'd be supplying my own oil and filter. I arrived at 10:40 and they couldn't find my appointment. Al was not there, just part-time, coming in at 4pm. The price he quoted was not honored. The price is $30. They got the truck in at 11:15. It wasn't done until 12:15. Everyone was doing a slow-walk. The person working on my truck disappeared into the pit under the truck for 20 minutes, I imagined taking a nap. Obviously paid by the hour. I observed the process from outside of the lined-off area. I like to watch work being done on my truck. That annoyed them. They closed the doors so I couldn't see. The service advisor said that I made them nervous watching them work (or waste time). I never got the feeling that they are competent for anything more than an oil change that takes an hour. Hopefully everything got tightened up well but I'm nervously watching for oil leaks. I'll go somewhere else next time.

Bought tires here, however we were unable to get them installed due to this fine establishment not…read morehaving weight stickers involved. I am thoroughly dissapointed as I attempted to schedule an appointment when I ordered the tires and they informed me they do not schedule appointments. Looks like we will have our tires installed somewhere else.

A couple of weeks ago my car battery died and after a few days of having friends and stranger jump…read moreme off every time I parked I decided to break down and buy a new battery. First I went to Advanced Auto and a battery there was almost $300 so I said nope, then NAPA who had the battery for a little over $200, then I called Pep Boys who sold me the battery and installed it for under $250. I was so pleased I went back the next day for an oil change and tire rotation. The entire staff at this store was friendly and honest.

More than a business, it's a family. Best auto service I've ever received. A hour and a half of…read moreservice felt like 30 mins, I came around lunch time and was offered fresh food and drinks, not even from here but will never forget about these guys they are truly a blessing.

I have gone to this location for 4 years and never had a problem... until the last time I went…read moreseveral months ago. They told me I had a gas leak by my rear tire and then showed me a video that looked nothing like my undercarriage. I know because I had mud all over my truck that day and the video they showed had a clean undercarriage of a compact car. He also said they couldn't fix it there, but his buddy had a garage down the street. That's a bit shady. Fast forward to last night. Since I wasn't impressed with their service I had my husband change my oil. The oil filter was cranked on so tight that it ended up breaking to come off and then drained more than half the new oil we put in it. It has cost us 3x the amount it would have cost us to change the oil. Needless to say, we are not returning.

Got there early one morning and saw a random guy sleeping in the lobby it made me uncomfortable…read moreOne day I got an oil change and a bigger guy was really rude and cussing as he instructed me into the store

Super helpful! Amazing service and genuinely care about their customers. They know what they're…read moredoing and will tell you exactly what your vehicle needs. Highly recommend!

Went through about 7 different mechanics to find out it was not even what was suggested. Save me a…read more$$$$$!! Many blessings

It was the end of the day, and I was traveling through on a trip when my low tire pressure light…read morecame on. It seemed like I was having a slow leak b/c the tires didn't look that low. I got air at my fuel stop, and all the tires needed some air. I reset the idiot light and thought maybe it was just low tire pressures. Well 30 minutes later the light came on again. That's a bit concerning during my trip so I found Alford Tire Center and b-lined to the garage. They offered to check it out... even though the tires didn't look low. I was relieved to find that my concern was for nothing. After 30 minutes of checking and rechecking, their tech could find nothing wrong. The big thing about this visit is in their treatment of me. They were kind... even at the end of their work day. I was not charged anything "because we couldn't find anything wrong with the tire." Although I live a hundred miles away... I'll recommend them to anyone living in Panama City, FL. I was well treated.

Jesse is a fast talker and will talk you out of your money if you are not knowledgeable enough to…read moreknow about shops be very specific about what you want done (ladies) . I took my truck for a check up which cost 179$ for 1 code to be checked which was p0300 simple , which took him 3 days to discover the problem was just a broken coil pack but that didn't seem right because I just had them replaced (both coil packs and spark plugs) I was told my truck was next in line the first day knowing they barely get business. he tried to add the fee of a new coil pack he said he bought but couldn't show an receipt to and labor which I never gave permission to install anything on my truck and I was told it was ready to be picked up at the total of 401$ . I have recorded our phone cal just for the facts to relay to the next shop I take it to so they know what the last person has done . He is not honest and will run your ticket up any chance he gets ! very unsatisfied

We traveled over 8 hours for vacation and are far from home. After noticing water sloshing…read moreunder/behind the glove box and leaking onto the floor boards we stopped at Advanced Auto Parts. Boogie came out to see what's wrong and immediately knew what what to do. He fixed the issue within 10 minutes and saved our vacation! Five Stars!

Fast and transparent. Local business that cares about its reputation and takes it seriously.read more

Shady. Took my 2004 Ford 6.0 in after it developed a…read morestarting issue while driving from Nevada to PC (the problem origionally developed in AZ, and I fought getting it the rest of the way here). My truck has a new motor, with only a few thousand miles on it, which was done by a GREAT shop in Las Vegas... and I was hoping to find a shop here I could trust... these guys aren't it. When I dropped it off, because they needed to "check it out" I was very specific (IN WRITING ON THE INTAKE SHEET) about what it was doing (hard start with starting fluid only, no start once hot), and the cause (wont build oil pressure for fuel injectors due to poor seal (likely stand pipe O rings, etc))... even including the contact info for the shop in Vegas, who intimately knew the motor. A couple days later I get a call giving me the exact explanation I wrote down, and the quote to repair. I asked if they called the Vegas shop or did anything to more specifically narrow down the issue and was told NO. WHAT DID THEY DO AT ALL?! They apparently didn't even read my notes!! A WASTE OF TIME, and definately a WASTE OF MONEY for their "diagnostic". None the less, I need the truck fixed, so I went to talk to them, and potentially bring the truck home pending any warranty coverage from the motor manufacturer that might help with the repair costs. When I went to pick up my truck, the battery had not been charged and was too low to start. It would turn over, and even respond to the starting fluid (which helps spin up the motor a little faster to build pressure), but RPMs did not register while cranking (common when batteries are too low). These trucks have two batteries, and need at least around 11 volts minimum across both or the FICM may not function properly... ITS COMMON KNOWLEDGE! They did bring out a booster battery, but it wasn't enough to make up the differance. Id been in the office a couple times while I was trying to start it, and towards the later part of that visit, a gentleman who I assume was the owner or a manager started to aggressively tell me it wouldn't start because of the origional standpipe/oil pressure issue, dismissing and arguing against the low battery issue, as if I was expecting the truck to do anything differently than when I'd driven it there days before. It was clear I wasn't getting anywhere. I elected to return later to retrieve the truck and asked if they could charge the batteries (which seemed to get little response). I will say, they were kind enough to drive me home (also when I dropped off the truck)... but that was the ONLY good impression they made. I came back later in another truck and retrieved the batteries to take home to charge. I returned the next day and put the batteries back in the truck... AS EXPECTED it started up easily on the first try, and drove home just fine. While I appreciate and value professional knowledge (and am a professional in other industries), I cannot stand arrogance of "its so difficult you wouldn't understand", and especially when it comes with an argumentative tone. At the core of it, they charged me to do NOTHING... and told me nothing that I didn't already know. They could've just given me a price to do the standpipe o-rings/seals over the phone... even allowing margin for other potential issues... that would've been fair... but NOT charging me a couple hundred to turn the key, it not start, and say the obvious (and PREVIOUSLY KNOWN). They seem busy enough, but I guess they need to defraud people too. There is NO WAY that I can ever consider this business trustworthy, let alone fully competent (noting the battery issue). I was referred to another shop on the other side of the bridge... maybe I'll give them a shot.