Vanj Horns is a great place they have good prices tooread more

Avoid at all costs. I went there to get a refurbed engine. Long story short it took THREE engines…read morebefore they got it right. I ended up in the middle of an argument between them, & my mechanic each blaming the other one for whose fault it was, with Van Horn's saying the mechanic ruined the engine/didn't put it in right, & the mechanic saying that the engine couldn't have failed if it was refurbed correctly. A replacement was done, but this time Van Horn insisted they do it themselves & bypass my mechanic. THAT engine didn't run correctly, so a 3rd was pulled from another car, refurbished, & then installed into my car by their mechs. They couldn't blame my mechanic after the 2nd engine which meant that they very closely took their time on the 3rd engine since they had already used that excuse. After 3-4 weeks I finally had a working vehicle. If they had just listened to my mechanic in the 1st place all of that could have been avoided.

I called Honda and spoke to Damien. He was awesome, very polite and helpful. He got me scheduled…read morefor a service appointment quickly and on the day I needed. I brought my vehicle in and met my service advisor, Miera Braxton. She was quite knowledgeable and got me taken care of right away. I was also fortunate to meet the service manager while I was there, Mike Boatwright. All these folks really know there stuff and know what great customer service is. I got my vehicle back repaired, service checks completed and earlier then expected. They were very fair on the service charges as well! Also we were very happy with our vehicle so "Kudos" to the Technician for doing a great job as well. Thanks Bay Honda!

My mom bought a Volkswagen Beetle TDI from a this dealership. A month later the check engine light…read morecame on. When she went to the dealership, they told her there was an issue with the turbo, the recall expired three weeks prior, and the fix is $6000.

Maybe ok if you know exactly what you want, but not if you expect assistance. Ignored by two…read moreemployees and without another customer in the store.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

I just want to give a shout out to Cotton. My interaction was about a month ago but wanted to give…read morehim a shout out anyway. I was pretty sure my Jeep battery was dead but also had a check engine light come on. Drove it up there after getting it jumped. He was super friendly and easy to talk to. Even took the time to answer my questions and explain some things I didn't know. Overall great experience, so thank you!!

Terrible customer service, nasty attitude and like to argue with you about your parts you need then…read moregive you the wrong part and won't take it back while they stand behind the counter acting like idiots yelling and cussing you out. They know zero about their job and have no kn about vehicles to be any kind of help garbage store

This review is specifically about the two lads at the service desk, Brandy (stage name) and Flex…read more Brandy, being the big spoon, and Flex being the lesser, never stopped these two from performing consistently at the next level. If you ever meet these two, you will know it - but rest assured - you'll be in good hands. This is not the first time I've experienced their amazing skills. Now I'm almost hoping something else will break on my car so that I can come back for more. I left the dealership completely satisfied. My car was repaired and runs great. Did I mention my level of satisfaction? It was one of the best service experiences of my life. These guys are changing the way people see dealership service departments. No games, no pushy extra repairs needed, just simple, honest get you back on the road and back to work repairs, maintenance and service.

Hi! So a year after purchasing my vehicle here at Volkswagen in PC., I finally figured out what was…read moremaking the noise that their so called mechanics couldn't hear! I am a woman but not a stupid one! Come to find out they didn't replace all the rotars as they said and they put the brakes on wrong and the brake line was kinked! If they had taken the time to look at it again, maybe theyd of found their mistake! The manager reached out only to say nothing so now that I've replaced things and did it correctly, I feel like I'm in a brand new vehicle, no thanks to them! So glad I was persisting in knowing something was off and now we know

My husband and I had to run in here literally a half hour before they closed because we needed a…read morenew car battery ASAP. The staff was extremely friendly, changed the battery for us and they honor military there so that was helpful. We will definitely be stopping by there again to pick up any car necessities.

I just discovered one of my car headlights had burnt out and needed to fix it ASAP before I got a…read moreticket. I ran into this specific store and was so relieved to meet Adrian C. (the Auto Parts Manager). He was extremely helpful in allowing me to borrow a few tools and fix it in the parking lot. After about 5 minutes, he came outside just in time to see me frazzled. Super professional and courteous...he had it done quicker than my 8min and 30sec YouTube video! So thankful and highly recommend this superb staff!

I had to visit O'Reilly s in callaway Fl for brakes. Dilland was very helpful. He had a great and…read morefriendly attitude.

Everything. A polite & knowledgeable person working the cash register would be a good place to…read morestart. It was obvious that I had be given the wrong wiper blades, but nobody would assist me. I not want to deal with guy that gave me the wrong wiper blades and the other four acted like I wasn't there. I am driving to Lynn Haven store hoping for better group of employees. I should have started at AutoZone