10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

I went in on my lunch break for simply an oil change. It took around 30 minutes, which I expected…read morewhat I didn't expect was all the nasty oil they left all over the engine bay on my front two fenders and on my grill there's oil residue everywhere I even watched one of the technicians try to wipe it away with an oily rag. Hoping I wouldn't notice this is ridiculous.

I always use a coupon for any auto maintenance, since I started driving a 100 miles plus daily I…read moretry to keep a level head of services and maintenance for my car. I purchased the synthetic combo package with a 25% off coupon. They always do a good job, top off all the liquids, inflate my tires with proper pressures, check my signaling devices, check air filters, wipers, and check my battery power level. All in all decently priced for the services I received.

I have been a big fan at Christian Brothers in WOODSTOCK since they opened. I find the staff to be…read moreextremely helpful. I also find them to be honest.

Service Requested : Driver side break BULB replacement…read more I was quoted $230.00+ for a $10.00 (+ FREE replacement) service . Over $200.00 more for a $10.00 service.

I was up in Woodstock for a high school lacrosse game and arrived early thanks to the toll…read moreexpressway. I found this Express Oil Change after missing my turn for a Starbucks. I pulled up, was quickly greeted and was directed to drive into a bay. Gabe walked me through all their standard checks and the cashier rang me out efficiently, wonderfully easy!

Came back today after I had had a VERY bad experience quite a while back. I was happy to find out…read morethat the reason for the horrible visit has been fixed. I was given the same customer care I had become appreciative of receiving for years. They have my business back 100%

Professional and friendly staff. I'll let you know upfront how much it's gonna cost you, no hidden…read morefees. Very nice waiting area.They communicate via text keeping you updated on what they are doing along with pictures and videos. I would highly recommend.

Very professional. Took care of inspecting two vehicles of mine in a timely and thorough manner…read more Courteous and great communication. Thank you to your Team!

I came to this location because another car repair shop had told me I needed to change my brake…read morefluid and replace a control arm on my Prius. After asking me a couple of questions about my brakes, the mechanic actually tested the fluid with a test strip and showed me that it was perfect. I also asked him to put the car on a lift and assess the control arm. They did that and found zero problems with that. It's always a good idea to get a 2nd opinion! These guys at Pep Boys are my heroes. I feel very comfortable bringing my car back here for maintenance or repairs.

I came to Pep Boys for an alignment on my 1992 Ford Ranger. They informed me they could only adjust…read morethe toe unless I installed aftermarket camber/caster sleeves first. That means they were only able to perform part of the alignment. My issue was being charged the full $140 alignment price for limited work. I asked if there was any reduced rate since only toe could be adjusted, but was told the price is flat rate and could not be changed. The employees were polite, so this review is not about customer service. My problem is paying full alignment price for partial service. In situations like this, I'd rather go to a local independent shop that is more flexible and experienced with older vehicles. I won't be returning, and I'd recommend asking exactly what can be adjusted before agreeing to the service.

I highly recommend Alex Auto. Honest and knowledgeable evaluation of my vehicle, very clean waiting…read moreroom, friendly and informative service.

The only auto shop I'll ever go to. Alex is a great guy, and genuinely loves what he does. Always…read morehonest and up front about what needs to be done, more than fair pricing, and consistently stellar work.

Driving down the road in a freezing cold weather and my tires started to act up luckily there was…read moretire plus off the road and Garrett was there to fix my tires so I can make it home! Thanks, Tire Plus and thanks to Gerrett

Any type of business, and Tires Plus in particular, is only as good as its employees in direct…read moreservice to its customers. Ian Guzman, who services cars here, has consistently demonstrated the attitude, personality, and stellar quality service that is now uncommon everywhere. I have been a frequent customer at this company from the first time I took my S550 Mercedes Benz here, and Ian worked on it. That frequency has also extended to my S430, and I take both there only when Ian is available to do whatever work is needed on them. I highly recommend anyone to Ian Guzman, or to whomever he may train and recommends, as he possesses the qualities needed at all levels of service and leadership.

I found that the customer service was excellent. They responded quickly to my email for an…read moreestimate on a 110,000 mile oil change & check up and provided me with a list of other maintenance issues I could consider and prioritize based on importance. I had no leakage after the oil change and a new AC filter improved my air conditioner in the car dramatically. Very happy with the maintenance follow up I had. And the price was fair and reasonable. Luke was my service rep and he was courteous and professional. Highly recommend B & P Tire & Automotive for maintenance work. The car they serviced for me is a 2017 Honda HRV. They do have a sitting area but not conducive to working on a Laptop. I was informed that they are currently remodeling their waiting room. Currently it may be easier to drop off the car if you have pressing work to complete while they work on your car. But you're coming for car care not work and the staff here truly deliver their service with a smile and a job well done.

What a great experience I called a day ahead to check on tire availability and pricing and Tracy…read morehelped me through the entire process. She recommended good quality tires for an affordable price. I could not beat. She ordered them for me and they came in all four the same day. I would absolutely recommend if you're looking for new or used tires and other services because that is not all they offer check out B& P. And how could I forget? I really appreciate how they honor veterans with the military discount, which is hard to find these days.