This is one of the best framing in CA, if not the states. We needed custom framing and complicated design for our art pieces - we've got detailed consultation with options for prices! We needed museum quality - we got it and more! We asked for delivery and installation - we've got that too! Top of the line customer service that you can't find in new stores. Thank you for your attentions to details, knowledge of art, tasteful suggestions, comprehensive consultation and impeccable craftsmanship! 2 wonderful partners: Jim and Jamil, hope to see you thriving for more years to come. Thank you for the bottom of hour hearts Levis read more

They were very helpful solving my framing dilemma. They offered good suggestions. I highly recommend them.

Great American Framing did a great job fixing some problems I had with a painting that I bought into the shop. They went above and beyond what I asked to be done at no extra charge. I highly recommend Great American Framing! read more

I have used this place once. My advice: be careful and make sure they tell you exactly what you will be getting. They cut the mat for a pre-made frame that I had bought. For a few days I wondered why it looked so wrong and ugly on the wall. Measuring the mat I found a 3/4 inch difference between the top and bottom of the mat's width. I took it back and the other fellow(not Jim) agreed that the mat had been cut wrong and told me that they will fix it. He was very gracious. When I picked up the re-framed picture Jim was there and he got very offended when I said that the uneven frame looked ugly. He said that I had offended his sense of esthetics. And then he spoke to me rudely to show that he was upset. His behavior is unacceptable for a neighborhood business. I thought he knew that every body's sense of esthetics is different. When he originally cut the mat he should have asked me if I wanted the uneven cut. read more

Expensive and slow! I got a small painting 6"x14" framed with the simplest frame. It costed almost $140 and took almost four weeks. I know that I will not come back to this place again. read more

Over the past 5 years, Great American Framing Co. has framed a combination of prints, water colors, an artisan quilt, and a large custom mirror for us ..... a total of 11 items. Owners James and Jamil enjoy the creative process of working with clients to carefully select a frame and matting to compliment every art medium. Their work is exceptional; craftsmanship is outstanding. Great American Framing Co. is our destination frame shop. read more

Highly recommended. These guys are experts at what they do. They have a great selection of frames, and they take the time to meet with the customer for a detailed review to make sure the end product matches expectations. I'm a perfectionist and a careful shopper and these guys are true craftsmen. read more

Wow. What a quick and painless process. Sometimes I tsk tsk myself for following Yelp so religiously. Although MOST of the time the review average of a place is spot on. 5- Quality of work 5- Timeliness 5- Availability 5- Customer Service We had been collecting Phish Posters for every show me and the hunny-bear attend together this year. Before the pile got any higher, I decided to tackle it. We dropped off a three poster set and GAFC handled it. We negotiated frames and pricing (a ity-bity-tiny negotiating-- as I feel that quality and matching up the vision I had in my head are just as important. Shortly after, the nice friendly gentleman behind the counter swiped my card. As he promised, a few weeks later we received a phone call that the dirty work had been done and I was free to pick up our prizes, at my leisure. Filled with excitement and anticipation, I wanted to go right away... But the honeybear said "ah... Go next week, just relax this weekend." I contained myself until Monday morning-- and then guess where I was come Monday!? Just as easy as it was to drop em' off, was it to pick up our beloved, fantastically framed three poster set! The fellas even carried them all but a cars length away, to the trunk of my car. I love my life, and I love people like the ones at GAFC, that make my life easy and pleasant. Would I return!? Oh yeah-- in a heartbeat! read more

They show art pieces, offer classes and frame, talk about all in one shopping. read more

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Had a piece of art that was very hard to frame, I was extremely pleased with the design and finished product. Customer service and ease of parking made my whole experience perfect. read more

Great American Framing Company helped us with a very special watercolor we purchased in Hawaii during our wedding anniversary last year. It was a difficult project to frame, consisting of 3 pictures on one matte in a triptych frame. We looked online but could not find a framing solution, so we consulted with Jim at Great American Framing. He took the time to make many measurements and show us styles and textures to bring out the best for our art pieces. It was a no-brainier deciding to have them do the work we needed to make our pictures pop and stand out as unique artwork. Thanks Jim for going above and beyond to make our artwork project outstanding. It's a wedding anniversary memory we will never forget, thanks to Jim and Great American Framing. read more

I am truly impressed with the service! In addition to quality custom picture framing this shop also offers custom made mirrors. We ordered four mirrors for our home from them and our experience was great! Their suggestion was very professional and covered all aspects of design, structural integrity and hanging options. They even let us take several samples home, which was very helpful for making a final decision. After placing our order it was completed in a timely manner. They also offered delivery and installation. I highly recommend this shop. read more

A-OK indeed. That is what this store is, at least when it comes to simple framing orders, like - random example - a Johns Hopkins diploma or something of this nature. As a gift from the parents, I finally got mine framed, and the people here did a great job and waited patiently for several weeks until I got around to locating the store and picking up my order. They were totally cool about it, and I got to cruise the streets of downtown Palo Alto lugging a biggish framed diploma to the parking garage. In fact, I was doubling-up that afternoon and also got a hair cut at the great , affordable, and efficient Hotel President barber shop on University Ave, and I almost forgot the diploma there and had to return to pick it up! A fun memory, to be sure. read more

Some time ago, I needed six mats to be cut in a hurry. This place charged me an arm and a leg for six mats (no windows, just the mat) that would have cost half of that elsewhere. In retrospect, I should have gone to University Arts just down the street. Avoid at all costs. read more

You get what you pay for, and the GAFC advisors are the best! They provide that x-factor of a keen aesthetic eye. Whatever you bring them will be enhanced. Their work has vastly improved our wall decor. Thank you, GAFC! read more

Exceptional professionals - they completed 16 commercial size pieces of art for me in record time. I am certain they are capable of any size project, and demonstrate a trust and caring with a personalized touch. Thank you guys!! read more

These guys do quality work. But they don't appear to have learned time management. If they tell you that your order will be ready in two weeks, simply laugh it off. They even have a sign posted behind the cash register which basically says "all bets are off as to when your framing will be finished, it could be up to 90 days". And you get to pay up front for the whole thing. So they will do a good job, but don't depend on their "estimate" of when the job will be finished if you are getting something framed for a gift and need a /real/ delivery date. read more

I've been a repeat customer and have always been very happy. Several of my items were gifts and when I let them know when I needed them, they were very accommodating and managed my expectations so I didn't feel stressed. I had a wonderful Mayan zodiac piece that wasn't a simple framing job, and it turned out superbly! They have always been respectful of me and the things I've had framed. They are also very involved in the community arts scene -- they host an Open Studios site and let artists leave information. I needed to find a metal worker to make some custom bases for a client and they referred me to a guy who has been doing an excellent job. I happily recommend this shop. They aren't the lowest price in town, but I understand the cost of doing business in Palo Alto and I know I can count on quality work from them. I also really appreciate that I'm treated like a human being and am remembered from visit to visit. read more

Jim was extremely helpful. I had a limited edition serigraph that I needed framed. He provided me with a few options and was extremely professional. Highly recommended!!!!!! read more

I'm a repeat customer and have been very impressed. I've taken them a few small jobs and a a few big custom ones. They do quality work, have a good eye for selecting just the right frame, and complete the work in a timely manner. They're also friendly to work with. Never had a complaint. And parking is easy! read more

If you need something framed, go to Great American Framing. In my opinion Great American Framing is the best framing store in the Bay Area. I was very impressed with the level of kindness and warms they treat their customers, good taste, attention to a smallest detail, masterly skillful execution of the project to be done on time. They are true professionals. read more

I needed a poster framed same-day, and they expedited my order and helped me pick out a beautiful frame so I could get it in time to give it as a gift. They were so nice and pleasant, I will definitely use them for all framing needs! read more

I recently had GAF frame 4 different large pieces of art and was thrilled with the process and outcome. James was so helpful and took the time I needed to select matting and frame colors and he had perfect recommendations for each. I needed them for an event and they met the deadline perfectly. I highly recommend their services if you have the need for something special framed. read more

Can't recommend these guys enough, they were fantastic. Planning a wedding means juggling thousands of details and as brides we're busy, so anyone that can make our lives easier during this crazy time goes a long way. We had a ketubah for our big day (essentially a big piece of art, but also a Jewish marriage contract). I had attended and been in weddings where the ketubah was put on an easel and would slip or fall during the ceremony so I knew I had to prevent that. Also if you order it online it comes in a tube so it's going to be pretty curled up. I called these guys up and asked if they had any experience with ketubahs- and they sure did. They told me to bring it in and they would take care of everything. It's complicated because in Jewish ceremonies you need access to the ketubah before the public ceremony because it needs to be signed, so it can't be fully framed at one time. I came in with the ketubah and Jamil layed it out, quickly matching a color background. Then we started pairing possible frames from their hundreds of options. I described the look I was going for and he knew exactly what to show me. We quickly picked out the frame and that was it. My friend was able to swing by and grab the framed ketubah before the wedding, minus the glass. It looked gorgeous on the big day! We were easily able to sign it and display it. Since it was beautifully framed it wasn't going to move anywhere from the easel. After the wedding weekend we brought the ketubah back and left it with Jamil, he just needed 15 minutes to attach the glass. We walked across the street and did some shopping at the Russian store. By the time we were done Jamil had the ketubah all done and wrapped up. Couldn't have been any easier! This is the most important thing we'll ever hang on our wall and I completely trusted these guys, ending up with a beautiful product. read more

Great American Framing - Framing Near Me - Palo Alto, California

My experience with this store was awful. The wait was long, very expensive and the original order done incorrectly and when I went to pick up the frame on two separate occasions the store could not locate it.. they then called me up as they had filed it under the incorrect name.. and then refused to send it to me. They were quick to blame the customer and refused to take any of the responsibility themselves. I have many many things framed and have never had this bad an experience with another framers. I will never go back here again.. still waiting to get my frame back that I paid over 300 for.. read more

LOVE LOVE LOVE THEM! They have framed over seven different pictures/newspapers/documents for me and every single item has turned out beautiful and on time. They are little pricey, but expect what you pay for -- they do amazing work. read more

We needed to have a fine oil painting re-framed. They did an excellent job, with which we are quite satisfied. But it did take them more than a month to complete the job and it was quite expensive. Full payment required up-front. read more

Having a good framer in your life is like having a good doctor or mechanic. GAFC has been framing my artwork for years with never a missed beat. Their work is beautiful and creative - service with a smile and timely to boot! i have recommended GAFC to all of my artist friends who are now committed devotees. When the whole package works why go anywhere else? read more

I love this wonderful shop. Jim is very helpful and has advised me so many times as to the best framing for my photos. I have found the best framing shop in Palo Alto! read more

I've had numerous pieces framed by this shop. Everything from old works, to family pieces, even a silly little cartoon that amused me. They are helpful in providing advise on framing options and suggestions. Their work is top quality, their location convenient, their attitude welcoming, and their prices fair. read more

This is a great frame store. They have framed a number of pieces for me including unique objects I've never found other frame stores can accomplish. This store is completely custom and they do museum qaulity work. If it can be framed they will figure out how to do it. read more