This is one of the best framing in CA, if not the states…read more We needed custom framing and complicated design for our art pieces - we've got detailed consultation with options for prices! We needed museum quality - we got it and more! We asked for delivery and installation - we've got that too! Top of the line customer service that you can't find in new stores. Thank you for your attentions to details, knowledge of art, tasteful suggestions, comprehensive consultation and impeccable craftsmanship! 2 wonderful partners: Jim and Jamil, hope to see you thriving for more years to come. Thank you for the bottom of hour hearts Levis

They were very helpful solving my framing dilemma. They offered good suggestions. I highly…read morerecommend them.

Got our framed painting back in just a week, surprised us on how quick and efficient Mark was. This…read moreplace is conveniently located on El Camino Real in Menlo Park right across the Safeway in a strip shopping center where Big 5 Sports is. We are very happy with the job and will certainly consider Mark if we ever have framing needs.

Mark and his son Brady are amazing. They are great guides for having art framed, they have an…read moreamazing selection, and do impeccable work. They were able to frame a delicate piece, provide expert advice, and work with the artist's recommendations flawlessly. This is the only place we will have our original art framed. They are the best!

We have used Richard Sumner Frames twice. The first time was great, although eye-wateringly…read moreexpensive. The second time was a horrendous experience. They can frame things beautifully and really elevate prints, paintings, and other artwork. We were really impressed with the matting, the backdrops, etc. for the first batch of frames. This earns them two stars instead of one. The second batch was two frames, roughly 24" x 30", and totaled $2084.00 which is an absurd sum for frames, at least if you ask me. However, we were really excited about these specific pieces and sort of got "suckered" into paying a premium because that's apparently what good framing costs these days . . although we'll soon be finding other sources to see if that's true. Regardless, here is the timeline of events: Oct 4: Art is dropped off, deposit paid Oct 22: Frames are ready. One frame has a visible chip in the wood, with missing material. It's about 3/8" long and 1/8" deep, clearly visible on the front of the frame where the corners meet. I notify the owner that I'm not happy with it and he agrees to fix it. I bring the first piece home. Oct 28: The second frame is ready. I go to pick it up and see that there is wood filler in the chip. The frame is wooden, with wood grain, and the wood filler is a solid color and immediately visible from the front. The wood filler is also soft to the touch. I once again notify the owner that I'm not happy with it. Nov 23: The second frame is ready, again. The wood filler has dried, he assures me. It still looks terrible. I make it clear that for $1,000 apiece, these had better look perfect. Even better would be having a perfect frame the first time! Or the second time! Or even the third time! He agrees to remake this frame, which is what he should have done in the first place. Dec 12: The second frame is ready, completely remade this time. It looks great. He charges me full price and I bite my tongue so that I don't say something I regret. I pay and leave to close this chapter as quickly as possible. I get home and hang the second piece next to the first and (to add insult to injury) I find that the wires are not the same height/tension and the pieces don't sit at the same height. What a joke! Overall, very disappointing customer service and standards - combined with extraordinary prices - means this business is not for me.

I've entrusted many pieces of art to Mahmut at Richard Sumner Frames, both my own work and pieces…read moreI've collected over the years and he consistently brings each one to life in a way that feels truly complete. My artwork can be complex to frame, but Mahmut is an artisan in his own right. He takes great care with each individual piece, ensuring the framing supports and complements the art without ever overpowering it. The result is always classic, always timeless. As if that weren't enough, he's a pleasure to work with, and the only framer I trust.

They are closed!!! But they had been a terrific…read moreneighborhood art supply store. I am hoping that Blick, who moved to Santa Clara, had what we artists need.

My source for pens, ink, notebooks, and picture frames for decades. This store has closed.read more

Bryant Street Gallery has terrific quality and customer service. I highly recommend them.read more

Love this gallery. I moved from NYC and needed a good framer…read more I was actually so happy to find them right down the street from me! I also love the artwork they were showing . I would recommend them highly :)

I had a large lithograph fall off the wall and break the very expensive frame…read more Mario repaired it & cleaned the surface. Excellent work.

I loved working with Bay Frames! I went out of my way from Sunnyvale to Fremont to use their…read moreexpertise for a Chinoiserie painting, and it was completely worth it. He thoughtfully considered my entire room and patiently walked me through multiple framing options across different styles and price points before we finalized the perfect one. Highly recommend for anyone looking for expert guidance and a truly personalized experience.

On Thursday I went to this shop with my granddaughter who is the artist of the piece I needed…read moreframed. We arrived at the shop at 11:15. We waited several minutes and then a man came out of a back room to see what we wanted. We were told we had to have an appointment and that we could return at 5PM. I'm 90 years old and had driven from Saratoga to Los Altos so I said I would not return. There was no indication anywhere that an appointment was needed and driving the freeway is difficult, especially at rush hour. I would not recommend this business as they don't seem to value customers.

Don't bother with this store, their prices have skyrocketed, the lead times are rediculous. I had…read moreseveral pictures to frame and mat. Didn't get a quote for 7 days and the lead time was 45 days, it's now been 62 days and still waiting. Horrible customer service, they need to go. I would NOT recommend this business to anyone.

This local gallery has the best friendly and helpful service, I continue to be impressed through…read morethe years I have used them. From custom framing a precious fine art piece, to custom servicing/restoration/clean up of older art prints that had issues over the years, prices have been very affordable and their work is tedious. Their onsite master framers and staff are working in the back of the store that you can visually see. I really appreciate this small business and highly recommend them for anyone looking for a local service.

Called asking for some advice on appraisal of a art piece and they directed me in the right…read moredirection. Thanks