Great American Services

3.0 (2 reviews)

Plumbing, Electricians

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Jeff R.

70

2

8

2 years ago

I hired this "company" to repair and replace our sewer lines in our home. Upon first meeting John he seemed very professional but that was very short lived. John gave me a quote and assured me the job would be completed the next day. That was far from the truth. I paid his deposit of $2,217.00 that day. He did arrive with a tractor the following morning and I informed him that we had an irrigation system. He said not to worry that he'd repair anything damaged. He proceeded to dig an enormous trench in our yard, disconnected the working plumbing that we did have and left without any communication whatsoever. When I called him that day to ask about it, he told me to have myself and my family use the plumbing as usual and that it would drain into the trench that they would cover the next day. This was completely unacceptable and unsanitary! I took matters in my own hands and plumbed in one side of our home temporarily to get us through the night after we discovered that he also had broke the water line to my shop in the backyard so we weren't able to use that bathroom either! He did in fact come back the next day but only to dig some more and return the tractor to the rental company. I asked about the irrigation and he said that he wouldn't be able to repair that but, if I knew someone that could, to have them come out, which we did. Via phone text because he said he wasn't able to make it back out and his phone wasn't working , John told our landscaper to give him the bill and if it were too expensive he'd file it on his insurance. After my landscaper and his crew spent several ours trying to locate and repair all the wiring and plumbing the landscaper said that the damage was to severe to repair and would be cheaper to replace the system. John, told him and I to give him a quote and he'd move forward with an insurance claim. During this time we still had no plumbing and no plumber on site even though he assured us it would be done. That was the last time myself or my landscaper has heard from him. He will not answer our calls or texts. The damages that he caused to our plumbing, irrigation and yard combined has been quoted to us from other companies for $25,800!!!! I once again reached out to him both by phone call and text with no response. I sent a text stating that I would file a dispute with my credit card for the deposit and that this would be the best way for both us as we would walk our separate ways. Again, no response! Today I received a call from my credit card company stating the John is attempting to submit documentation of his costs. I responded with all of this information and they agreed that he should not be paid but would reach out again and allow another 30 days for his response. The attempt that I originally tried to patch the plumbing temporarily only lasted for about three days (I'm not a plumber) before it started backing up into our house. My family and I went without plumbing for three weeks while the other company worked to not only correct everything that John did wrong, but correct and repair the original issue. If John does not release the dispute that he has made with my credit card company, my family and I will absolutely address all of this with him in court for not only the deposit but all of the other costs that he has caused to our home and property. We have pictures, videos, other contractors who have volunteered to testify as they were working on our property at the same time and witnessed this all happen, our landscaper, as well as the new plumbers we hired along with formal quotes to repair the damages he did to back up all of these claims. In no way would we ever recommend this guy! I would STRONGLY recommend to anyone considering him, to Google his name and phone number. You will see that he has multiple business names with numerous negative reviews! I wish that I would have before hiring him originally. Don't get burned!!! read more

Great American Services - Look at the last calls that were made in attempt to resolve the issue. - Plumbing Near Me

Great American Services - Complete lies with racial slurs ect. Home surveillance system has all audio recording inside and out. - Plumbing Near Me

Great American Services - Again no signs of racial demise here either. - Plumbing Near Me

Great American Services - Again, time stamp! Hurricane Francine didn't come until 9/13/24 - Plumbing Near Me

Great American Services - Time stamp shows no work was completed well before the hurricane that he claims was stopping him that didn't happen for several days after - Plumbing Near Me

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Business owner information

Johnny C.

Also your call log is august 28th which I have pics at your property…

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Natasha B.

0

1

0

2 years ago

Great American Services is great! From Prices all the way down to services. I'm happy and I will always pick them for my plumbing needs! read more

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More info about Great American Services

(601) 770-6306
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From the Business

Specialties

30+ Years experience in plumbing and electrical. Licensed, Insured and Bonded. Family Owned & Operated

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Hours

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Wayne Q.

0

1

0

1 year ago

John Crump, the owner of Pro Pipes and Gas (AKA Great American Services LLC), was hired through Angi's List for plumbing repairs at a residence in Hernando, MS. Work included repiping water supply lines, replacing damaged sewer/drain lines, replacing insulation, installing a tankless water heater, and replacing a circuit breaker panel. However, multiple issues arose: exterior holes for wiring were left unpatched, the dryer stopped working due to improper reconnection, and concerns were raised about whether a sewer line replacement was actually completed. Additionally, Crump charged for exterior faucet replacements but did not perform the work. Despite multiple attempts to contact him, including calls and texts, he has not responded, leading to suspicion of fraud. Further investigation revealed that both his plumber and electrician licenses expired in mid-2024. His listed phone number is now inactive, and his company's website appears dormant. read more

Great American Services - plumbing - Updated July 2026

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Great American Services

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Why does Yelp recommend reviews?

1 review that is not currently recommended

Great American Services - plumbing - Updated July 2026

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1 Great American Services review that is not currently recommended

Why does Yelp recommend reviews?

1 review that is not currently recommended

Great American Services - plumbing - Updated July 2026

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