DO NOT USE THIS COMPANY!…read more We were treated with pure disregard and disrespect after they installed a fence on an adjacent property that encroaches our property. The result is shotty and cobbled-together! The fence wraps around a tree that crosses the property line-- they did NOT think to re-consider post placement and when challenged said the solution to meet building code was to "cut" a portion of the new fence off of our property. We've arrived at another solution far from reasonable, but have NEVER dealt with such uncaring people and poor workmanship! The Office Manager was extremely RUDE...total disregard!

Exceptional from estimate to installation. Great company! We're very pleased and highly recommend.read more

Great communication, timely response, professional. I have been pleased with every step of the…read moreprocess.

I went with A New Look Exteriors to completely refresh my exterior with new siding. I went with…read moretheir LP Smartside product in beige. It took a week and the installation crew was so professional and hard working. It was typical Iowa weather in late October- sunny, windy, a snow squall, and some rain. And they worked right on! I felt that Justin was a trusted friend through this very expensive (for me) project, offering advice and being a logical sounding board. He was very thorough with his walk-through after the job was complete to make sure I was happy with everything and I definitely am! Now I need to paint the garage door - off white tones are hard to match!

Thunder Fence (James Walker) is amazing - he just completed a very challenging fence project for me…read more- the workmanship was excellent, 100% reliable and rates were very reasonable. This is the second major fence project James has done for me...both experience were fantastic. HIGHEST RECOMMENDATION!!

They were quick, professional, and affordable. The owner James showed us the different options that…read morewere available and was very knowledgeable. Not only that but the fence was up in no time with out sparing the details. I am very pleased and now my dogs can run free!

The fence project is complete, and we couldn't be happier! Our pups can now run free, and the yard…read morefeels complete. A big thanks to you and your crew for doing such a wonderful job--it looks amazing!

Busted my water line and refused to fix it. They claimed because my neighbor contracted them to do…read morework on his property, my neighbor was responsible for them puncturing my irrigation line on my property. I could not believe that Justus Fencing did not have the ethics to fix something they broke on my property. I never hired Justus Fencing or allowed them on my property. They should have fix the busted water line they damaged.

Had Scott come to repair our 30+ year door that stopped working. He was knowledgeable and diagnosed…read morequickly the problem being a control board which unfortunately was not repairable due to the age of our system. He had options to replace and once we decided what was needed he was able to replace opener, sensors, and door rollers quickly and efficiently. In and out in less than 4 hours. Overall a bit expensive but working great now.

What happened to this company's transparency in billing? I only got the total amount verbally and…read moreonly after repeated requests, and no official receipt! The manager said they would "try to come up with something", and was pretty unpleasant about my having mentioned their lack of quotes and receipts in the survey that they had emailed me. Really? You are supposed to provide detailed quotes and receipts. The company used to do that right. The changes that someone has instituted are not making for happy customers. Has it occurred to you that some customers may need those receipts for tax purposes? What you sent me via email within the body of your request for survey was a joke. I will update the rating when I receive the official receipt on the company's letterhead with a description of the work done and breakdown of charges. UPDATE: they finally got the Invoice right. To their credit, their response to survey and review was as quick as could be.

This was the worst experience I've ever had with a contractor! Cut out 2 small existing basement…read morewindows and installed 2 new. One cut was crooked, too high, and too narrow. Too high to use trim to cover the lintel and too crooked to fix with trim. The vinyl seams cracked from forcing window in the buck frame. The other window was too narrow with same issue already described. After numerous attempts to get them back out to fix, I finally got the following text message response 'As many times I came out there and the deal you were given. If that's what you wish to do just make sure you tell the whole truth and not your truth. I don't respond well to threats. Good luck to you moving forward.' The threat he referenced was that I was going to give the company a poor review. Stay away from this company or you'll have to hire another contractor to fix their mistakes!

Toby is so professional in his work and with clients. He explained what needed to be done in…read moreresponse to our problem with, and in between, 2 egress window wells; and then did what he said he'd do, and the work was excellent. Value far exceeds the cost! He will always be the one we call for our townhome community!