Wish we could have read the 2017 Yelp review by John D here before we let Stacy into our home…read more We first contacted Stacy in May or June after finding her on Houzz. (She's got rave reviews there, and knowing what I know now, I have to question who actually generated those glowing reviews.) My husband and I finally met with Stacy in July (there was no huge rush at that point since she said she couldn't start the project until January and by golly, she was going to hold us a spot!). In our initial telephone call, she advised that she charged $450 for a 90-minute get-to-know-your-project-let's get-started-working-together meeting and we met on July 23, 2021. We thought her fee for the meeting was high but understandable, given that we were discussing a full house renovation and we presumed she inflated her regular hourly rate to cover time spent to create her estimate and proposal. Minutes after Stacy arrived, she had to take an inbound call from somebody purportedly working on a project of hers. I thought it was kinda odd that she didn't excuse herself to take the call privately. But now, I think it was part of her performance. "No, we're not taking out that hallway. The hallway stays," she said to the person who called her. She was very charming. Very personable. Very likable. Very interested in hearing our goals for the project and wanted to look around everywhere. She took lots of notes. She even measured something! At the conclusion of our very expensive meeting Stacy ended exactly 90 minutes after its scheduled start, Stacy advised that her fee for the 90 minute meeting was $495, which we paid (figuring we must have misunderstood her previous quoted fee of $450 by phone). Before she left, Stacy told us that it might take up to two weeks for her to present her proposal and estimate. Okay, yeah, that was fine, we reassured her. It's a big project and will take time to pull together a proposal and estimate. After not hearing from Stacy for three weeks, I sent a follow up email to her on August 18, checking on the status of her proposal. Surprisingly, we didn't hear a peep back from her--not an acknowledgement or "I'm really busy" or "we're sick" or anything--not until August 23, when she merely wrote back, "I will get it to you this week." Well, that week came and went. So, here we are on September 3 and still no further emails from her and no proposal or explanation about why there's been no contact from her. I went to her website and saw that she's now charging $595 for that 90 minute meeting and has added all kinds of enticements. I have to figure that she's changed her business model from design and build to the more instant and lucrative high priced "design consultation" meetings from which it's likely that no one will ever receive an estimate or proposal or engage her to design and build anything. I mean, quick money for 90 minute meetings is sooooo much easier and profitable than actually doing work. Meanwhile, we have lost several months of time that could have been spent with another, more reputable contractor.

We worked with Stacy Paulson Design and Build for an extensive remodel of our home that included…read moreoverhauls of our kitchen and bathrooms, and updates for painting, flooring, and lighting throughout. From start to finish, Stacy and her teams were a dream to work with. She was extremely responsive throughout the process and transparent with estimates and billing. We quickly realized that there's no single jack of all trades when it comes to renovations, and were impressed with the skilled subcontractors she brought on board who specialized in drywall, electric, structural engineering, etc. Additionally, Stacy navigated the city's complex permit process to ensure all projects were completed per code requirements. I highly recommend Stacy and look forward to working together on future projects.

We scheduled our service with Ironclad quickly and the guys were great with communication. The work…read morein our garage is high quality and looks great!

Avalon glass installed an incredible 10 foot mirror for a resident in the beautiful 70 Rainey High…read moreRise. During the installed several other residents took their names. Very professional and precise with their measurements. Great folks to work with for sure. Certainly, selective to giving five stars. This was easy.

Avalon Glass is the best. Cliff installed a glass shower door in our new shower recently, and I was…read morevery impressed with both his work and his work ethic. Cliff calls back when you call him, he comes when he says he's going to come, he works efficiently, and his craftsmanship is excellent. I appreciate his high standards (he sent back the first door because it didn't meet his expectations upon inspection) and his one-year guaranty on the installation. I highly recommend Avalon Glass Specialists.

Alpha builders builds excellent, high quality homes. We love our home in Austin. The finishes are…read morelike a professional designer picked them out. Modern and luxury throughout. Home Inspection went almost perfect which is very comforting for a new home.

After working with Gino and his team at Alpha Builder Group for the last 4 years, I wholeheartedly…read morerecommend them to anyone seeking a reliable, skilled, and dedicated contractor.

Excellent price for a job well done. The crew was friendly and respected our property. Easy to work…read morewith and showed up when they said would. Would hire them again!

My new fence was just finished and it looks great! I got 6 quotes and the one from Kevin was the…read morebest combination of services, materials and price. He was very responsive in providing an initial quote and answering all of my questions. He also provided priced options upfront with the initial quote and required no deposit to secure the bid or even start the work. I paid the entire price at the completion of the work. Another factor in my choice was that I had substantial greenery (everything from vines to tree limbs) that were in the way of the fence line. This was the only company that was able to take down the brush and replace the fence, and for a fixed price, so that I didn't have to play the middle man coordinating the scheduling of work between two different service providers. Kevin was able to fit my job in right away and, even with some less than cooperative weather, was able to have it completed within 3 days. All work was done well with quality material and with complete clean up. This process was so easy for me from start to finish. Kevin took care of everything, checking on progress frequently, and I didn't have to worry about a thing. Many thanks for a job well done.

It was a pleasure working with AAM. I highly recommend as a moving company…read more I made the mistake of ordering a couch that I planned to put in the game room upstairs but neglected to take the proper measurements to make sure it could be moved there by conventional means. It ended up being too long to make a tight turn down a somewhat narrow hallway. So I sought help on my neighborhood facebook group and Shawn responded to me. He was then able to stop by to asses the situation and came back to make the move that night. He, Alex and Mario were able to help me out by lifting it up a story and over a balcony in the family room. Everything was quick and smooth. No problems, no damage. They get big bonus points for this because I was starting to think there was no way to move this couch and i would be forced to leave it on the first floor. And to top it off they were all great guys, really personable and easy going. TLDR; Bought a couch too big to move upstairs. They lifted it over a balcony to the 2nd floor for me.

OMG Shawn is delightful, super kind, and just a treasure! We were going through it recently and had…read moreto move everything off of our bottom floor due to a leak that meant the whole floor had to be replaced (blah blah blah plus a whole lot more terrible luck I won't go into) and he bent over backwards to JUMP to help us. I'd text him randomly at night and he'd respond right away and show up the next day - SO HELPFUL. I cannot recommend him enough. (And no you should not expect any company to be THAT responsive, I'm just saying we were in a bad place and he saw that and helped). The work was on time, fast, efficient, well done, very professional. Best moving experience.

Used for a move from two homes into one. They were fast and careful with our belongings and the…read moreprice was fair for the work needed. Definitely will use these guys again if we ever move

Justin and Steven were awesome for our move. I originally just hired then to move the heaviest…read moreitems. They were prompt, very courteous and took great care to make sure our furniture was taken care of. When I contacted them the next morning about moving the rest of my furniture, they made some quick adjustments and were at my house within the hour. Highly recommend using them if you need movers!!

I generally do not like to give negative reviews, especially for small businesses. However, given…read morethe impact of a home renovation on a customer, I am writing this to inform potential customers of my experience with Home Remodel Pro/Home Pixel. For reference-I signed up for a kitchen + master bathroom remodel. TLDR: Do not go with this contractor. Between delayed schedules, wait and hurry up rush work, alleged non-payment of sub-contractors, nickel-and-dime line costs, and communication capability - there are many other great contractors in the area to go with for your next home renovation. I am also currently under threat from three sub-contractors for mechanics liens and am aware of other clients who may be pursuing legal action. Quality: B- Final quality of product is good, but with many small defects and issues. All work is done through sub-contractors - none were employees of Home Remodel Pro, so the overall quality I attribute to the sub-contractors work and my ability to be at the site daily. I saw John on site 5 total. Many of the defects were due to "wait and hurry up" where no work would occur for days/weeks, and then suddenly subs would show up in the evening or near the weekend and rush to finish the job as quickly as possible - many telling us so they could get paid. Cost: C- Even though John quoted us, shortly after accepting and giving the 50% deposit (thus the point of no return) there was an immediate and constant stream of things either not done or not included as well as extra charges that put him in line with a higher cost contractor including: - I chose to do flooring myself, so demo was agreed to clean the place and prep for flooring. When the old flooring turned out to be more difficult, I was charged $3k to level the floor. Pictures included of what Home Remodel Pro felt was "complete enough". - Removal of base board resulted in a quote for thousands (which I turned down), leading to issues. In the kitchen, the leveling only went to the baseboard, so when I removed the baseboard I had to chip away at the uneven parts in order to install the floor. For the bathroom, the sub contractors only tiled to the baseboard while I was away, so we were unable to tile the wall due to the gap. Additionally, timing of payment and completion of work was tenuous. Countertop material due 10 weeks before installation. Also, I had to pay up to 95% as "cabinets were in" even though everything around them, appliances, and finish work was not. I would recommend to any potential client to lay out in full detail everything that is included at each stage, and to not accept any verbal/hand shake agreements. Communication & Schedule F Schedules have been awful. We are in week 13 of a 6 week kitchen project. The 3 week bathroom project took 9 weeks. Having said that, I was in constant texting/calls with John to push for the schedule to move forward the entirety of the process. It is very easy to get ahold of John when money is due for the project. Other than that, it is nearly impossible. He is always in the middle of a meeting, dealing with an emergency, or having a family problem. John also informed me on purchasing incorrect items. He approved a hood/vent combo that ended up not being compatible and so additional cost needed to be incurred in modifying the hood. He also advised on the wrong tub, leading to a week and about $1500 in extra costs. Customer Experience: F This was an awful experience. I needed to constantly push John and work with subs directly to get anything done. I often felt as if I was the GC myself. Trash was often left at the house for weeks, we had to reach out to sub-contractors directly to beg them to come work on the house, and all the while John was either unavailable or unwilling to solve many of these problems. We are also now under threat from 3 subs who say they have not been paid for work 14-30+ days old, and we have paid John in full(except the last 5% which is far less than what the subcontractors are claiming they are owed) . Do not go with this company.

I'm shocked at the ratings here. I would not recommend using this company. John's business…read morepractices are dishonest. The quality of his work is unpredictable and he does not pay his contractors. He writes checks with insufficient funds and has several debts with subcontractors. I do not recommend doing business with John. There are a lot of better general contractors in the Austin area.