I can't even begin to describe what a tremendous job Allison did on my house. It literally changed…read moremy life. This was a complete redo, front to the back. She was clear with me regarding project timeline, and the binder she provided with renderings (exactly like the final look, btw) was a huge help. She operates like a GC, managing budget, subs and scheduling, and nothing was missed. The quality of the floors, furnishings, walls is insane. Her company has grown quickly, so she can't always take on new clients, but she is 100 percent worth the wait. All the visuals and management she provided made everything feel simple on my end. I could never have done any of it on my own. The time, money and stress it has saved me is immeasurable and I'm forever grateful. And the design is phenomenal! Stunning. My small home has been elevated to everything I ever wanted it to be. Comfortable but elegant, and always-always interesting and inspiring. I would steal her assistant, Abigail, if I could, she was amazing as well!

This girl just ain't right in the head..........let me explain…read more Innovative design is how I would describe her work. She has some CRAZY ability to look at your living space and turn it into functional art and that's not all. Her ability to work with you individually and find out what you want and need is paramount to her design strategy. Kitchens,, baths, living rooms and bedrooms.......I don't think she's stoppable! Personally I don't know how she's able to create this kind of beauty and leave them in YOUR house for you to own Give Allison a call and find out how she can make you want to run home after work every day.

We're lucky to find Corey to help us installing 2 electrical lines for our Sauna…read more Best price and great results. We strongly recommend Corey for not only electrical related service, but also any renovation work. Give Paragon Urban a chance and you will be happy you did make the right call.

It's been great working with Corey on quite a few projects. His eye for detail, knowledge, and…read moreapproach to building, has given me peace of mind while producing great results. He's one of the few honest guys out there!

I love this shop so much!!! They have a beautifully curated and ever-changing selection of…read morehousewares, antiques, and modern art - most of which I cannot afford:-) I know that the showroom is probably secondary to the design work that they are famous for in Austin, but I'm in love with this place!!!

A Custom House is impeccable! Such a gorgeous mix of beautiful antiques alongside modern art and…read morewonderful lucite accents, etc. I love drooling over investment pieces, but still being able to walk out with an exquisite pillow and a $30 hostess gift. After a months-long search for the perfect exterior sconce, A Custom House had one made for me at a reasonable price. And Sally knew what my custom drapes needed to be after spending 5 minutes in my home. Everyone who sees them comments, "those are SO you!" Their art-hanging and furniture placement is second-to-none. Julie and Sally rearranged things to make a wonderful party "flow," and the artwork is finally hanging with the right scale and groupings. We especially loved the little pile they left of "items that would be happier living elsewhere." Ha! These ladies are a hoot and have a truly rare talent. Hooray for ACH!!

I absolutely cannot rate this business high enough! I have used Marcie for two projects. First…read morewas for my new home. While I had purchased all of the furniture and area rugs and miscelaneous decorative pieces, I could not pull it all together. Marcie came to the rescue! I gave her a room full of all my "stuff", gave her liberty to move, re-arrange, get rid of, and purchase anything that was needed to make my newly built house look magazine worthy. And she delivered! And much to my shock, used 99% of the stuff I already had from my old house! Added some beautiful, afforable items, and gave me a finished house that I had been seeking. For this holiday season, I called on Marcie again. Please! Decorate my new house! Here is all of my old Christmas decorations. Use what you can, get rid of what doesn't work, and add as needed! It turned out better than I could have even imagined. Marci moves QUICKLY which suits me to a tee. Is responsive and sensitive to budget concerns and style preferences. Would receommend her to anyone who is seeking to finally "finish" thier home. Amazing work!

I wish there were more than five stars! Marcie is truly a gifted designer. I have seen her…read moreliterally turn a neglected farmhouse into a warm and beautifully decorated and restored home. Highly recommend!

We're very pleased with the quartzite Toluca fabricated for us--from selection to installation…read more With a small project (bathrooms), we were choosing remnants, and Paulina was endlessly informative and patient with multiple visits till we found ones we loved. In installation, Pablo went above and beyond in making our sink fit in the master bathroom--we had bought what we thought was the right dimensions, but when he pulled out the old one it was flat in back, instead of oval all around. He said he could try to cut it but it might break. We were fine with that risk--and he did a great job. Impressive.

My wife and I had new quartz slabs installed for our kitchen countertops, kitchen backsplash, and…read morebathroom countertop & backsplash. All of the quartz was fabricated and installed by Toluca. This was our first time working on such a project, and it was not cheap. Communicating with Nancy was great from the beginning to the end. She helped answer all of the questions and concerns that came up over a 6 week period while we shopped several suppliers, fabricators, and installers in North Austin. Toluca's quotes were the most competitive by far, and when we thought we had finally chosen our quartz material, Nancy suggested an alternative that was of similar quality and design but more affordable. It was an excellent suggestion, and we went with it. Installation took 2 days and was a very labor-intensive, DUSTY process. Fortunately we weren't living in our home during the installation. Unfortunately, there were a couple major mistakes made. We felt disappointed and immediately communicated the problems to Nancy the next day (Friday before Memorial Day). Nancy assured us that she would share our concerns during a large meeting that same day and that Toluca would resolve the issues. Well, Toluca came out on the following Monday, Memorial Day, to make things right. The final result turned out exactly as we had planned, and we are very pleased with the results. I will note that their installation team could have been more professional by cleaning up after themselves instead of leaving trash and tools behind, and this was also mentioned to Toluca. However, I have to give Toluca credit for standing up to their mistakes and following through to make sure we felt completely satisfied. They certainly did that in several ways, and we appreciate them. I want to give Honorato a shout out because he was enjoyable to interact with, and he helped build my confidence in Toluca. He came out twice for the initial and final measurements before the install, and he came out a third time on Memorial Day to fix the major concerns and a fourth time to fine tune a hole cut that we needed to enlarge. We would consider Toluca again for the future, and we recommend researching them for your countertop project.

We had a great experience with Etch Design Group. We had worked with Rocio who was amazing…read morethroughout the entire process. She was very prompt and responsive to email. She was respective of our ideas and vision and elevated those ideas to a level we never would have reached on our own. There was an instance where one of the pieces of furniture was received by the warehouse damaged twice. Rocio let us know of the situation and recommended we order a different piece due to questionable quality of the original one chosen. She was also willing to give advice on furniture that we had purchased on our own to help ensure that it would go with the overall theme. Interior design comes with a price, however I feel that this was well worth it. I would definitely recommend Etch Design.

From the owner: Etch Design Group is a full-service interior design firm based in Austin, Texas. We are dedicated…read moreto crafting custom residential and commercial design experiences by collaborating with our clients to determine the best creative solution for each project. Together, we strive to design spaces that offer a delicate balance between purpose and beauty.

We just completed a kitchen and master bath remodel and used UB Kitchens as our cabinet supplier…read more Craig was a pleasure to work with during the design stage and the installers; Nick, Jimmy, and Justin, were absolute craftsmen. There was never a delay where we had to wait on the cabinet supplier and the cabinets are the nicest ones we have purchased in three kitchen remodels. Highly recommended.

I wanted to hire UB Kitchens as they seemed legit. They met with me about my kitchen gut/remodel…read morejob and gave me a quote of $25k. I really liked their customer service and the high quality of their cabinets. Unfortunately, as my house was getting close to completion, I flew in to meet in person to work on the kitchen project and they quoted me $66k now. I understand prices are increasing during the pandemic but not nearly triple. It looks like on top of the price increases, they may have counted the wrong number of cabinets needed for the project. I tried to work with them cause I wanted it to work out but ultimately, I would have had to make too many sacrifices to fit the budget such as not doing some upper cabinets and doing open shelving instead. In making these edits, they could get it down to $45k, still double the original quote and with too many sacrifices. If I calculate cabinets, counters, GC work, etc, the kitchen would be well over $100k. For that price, you should just go with a fully custom kitchen company. If I wasn't building a new house, building out a big pool and deck and all these other incredibly expensive projects, I would have liked to go with UB, but their pricing was more than I think I'd worth for semi custom

First time visiting this store!! It was very amazing to see how they decorated the room setting…read morespaces at each sections of the building, which is very smart as the customers can imagine how the room should look like with those furnitures! My wife and I definitely enjoyed looking around as well as receiving inspirations! If you are looking for furnitures with nice quality, come visit! Cheers

***UPDATE*** I received a call from either the manager or…read morethe owner saying that they apologized for what happened. They explained that they were given wrong measurements for the elevator (not true) and that their delivery team never said anything about it not fitting in the hallways. (also not true) It was a combative insincere apology. I never hinted it was a "scam" but much more likely their incompetence that cost us $400. He then went on to say that I was at fault for spending the $400 and that I could have just returned the sectional. Why would I return something that we really liked and wanted and that ACTUALLY FIT? Yes it's about the $400 that we never needed to spend that we did because we we're lied to by one of the representatives of your company. It's the principal. The insincere apology was insulting. ****ORIGINAL MESSAGE**** We used John-William Interiors about 2 years ago to purchase a Bracci Living Sectional that we fell in love with at the store for our new condo at the Spring Condominium in downtown Austin. The delivery of our sectional took about a month or so, which we were totally fine with as we understood that furniture takes time for shipping and delivery especially with higher end products. When it came time for delivery, the delivery guys were very quick to tell us that a portion of the sectional wouldn't make it through the hallway and they even pulled out their measuring tape to try and prove it. As we aren't movers, we took their word for it and only half of the sectional was delivered. We ended up having to hire a Specialty Delivery company which we paid over $400 to have them lift it with a pully system over a wall from the pool deck/parking garage on the level below to avoid using the hallways. We finally had our full sectional and we're ecstatic at how amazing it was. Comfortable, fine Italian leather, fit the space perfectly, what more could we ask for. Here is where the problem was; Fast forward to last week. We were now moving out of the building as we sold our condo. We hired a great local moving company who had 2 guys, I'd say they were in their early 20's. They took the sectional, right through the hallways, the same ones that John-William Interiors said they couldn't deliver it through, and right into the elevator and right through the lobby hallway and right into their truck. No problem whatsoever. I mean, it literally took them less than 5 minutes to get it out of our unit, through the hallways, into the elevator, through the lobby hallway and right into the truck. We were not only lied to by John-William Interiors, we were out $400 for no reason at all. They never made the attempt to fully deliver the sectional, I asked them to try and they said it wouldn't fit so they weren't going to try and they even made me go to the warehouse to pick it up since they said they couldn't leave it with me. We paid well over $7,000 for this sectional with delivery and they didn't credit us a thing. They lied to us and made us pay another company knowing exactly what we were paying the Specialty company to do by hauling it over a wall from a level below our patio. What a disgusting, unethical company to do something like this. Maybe they ordered a sectional larger than we wanted? Maybe they ordered the wrong sectional and were too worried to be honest with us? Who knows? But to have your IN-HOUSE DELIVERY TEAM tell us it wouldn't fit and then knowingly let us hire a specialty mover to deliver it over a wall and have us WASTE $400 for no reason, is inexcusable. Stay as far away from these unethical people. How horrible of a business owner do you have to be to allow for this to go on. Looking back at it, it was pretty obvious that they knew it would fit since when I went back to return their moving blankets, (because we are good people even though they said it was unnecessary to bring them back) the sales person we dealt with said something along the lines of "You really had to get that in there." and I commented to my wife right afterwards that he almost sounded upset when he said it. I will be posting this review everywhere I can and I promise to tell this story to everyone that I know. Again, stay very very far away from this place. They lie and cost us money for whatever reasons they had instead of doing the right thing and making the delivery. I guess they thought that we would be there long enough and move it out the same way we brought it in. 2 young men used almost no effort to get it out after you wouldn't even allow your crew to try even with us pleading for you to do so. Disgusting! P.S. - We have the movers who moved it out if anyone from John-William Interiors doesn't believe the story and they will confirm that it went out with no issues whatsoever. If you want to do the right thing, reimburse us. Otherwise, you will be known as unethical forever.